Ontario Regulator Hits Suppliers for iGaming Content on Unlicensed Sites

AGCO Issues Fines to Two Suppliers

The Alcohol and Gaming Commission of Ontario — Alcohol and Gaming Commission of Ontario — has fined Relax Gaming and Arrise Solutions. Each company must pay C$40,000.

The regulator said their games appeared on unlicensed casino sites. These sites were still available to users in Ontario. Both suppliers are approved for the regulated market, but must only serve licensed operators.

AGCO said this broke clear supply rules. The case shows how strict the system has become.

How The Breach Took Place

An investigation found games from both suppliers on unlicensed sites. These sites operated outside Ontario’s regulated system. Both companies removed access once they learned about the issue. They also worked with the regulator during the investigation.

Nevertheless, AGCO still issued fines. It said approval comes with full responsibility for content control.

Player Safety Concerns Raised

AGCO warned that unlicensed sites create risks for users. These sites do not follow Ontario’s protection rules. Karin Schnarr, CEO and registrar, said players may face real harm. She said unlicensed casinos do not ensure fair games or safe withdrawals.

She also said users may lose access to dispute support. This weakens protection for players. When regulated games appear outside the system, risk increases, she said.

Key risks highlighted by regulators

• No guarantee of fair game results

• Possible delays or blocked withdrawals

• No strong dispute support for users

Wider Enforcement Trend

Ontario is not acting alone. Other regulators are taking similar steps against suppliers. The Swedish Gambling Authority has also issued fines in recent months. These cases involve content appearing on unlicensed sites.

For example, Spribe received a small fine in February. Quickspin faced a larger penalty of SEK650,000. Kalamba Games and EGT Digital Gaming were also fined.

Growing Pressure on Suppliers

The Ontario case shows rising pressure on iGaming suppliers. They must track where their content appears at all times. Even short exposure on illegal sites can lead to fines. This increases the need for better monitoring systems.

Regulators now expect faster action and stronger control. Subsequently, suppliers face higher responsibility in regulated markets. The message is clear—compliance is no longer optional, even in small gaps.