AskGamblers Clarifies That Jackbit Refund Was $3,311 — Not $3.3 Million
AskGamblers has corrected a major reporting error after initially claiming it recovered $3.3 million for a Jackbit Casino player. A joint review with Jackbit confirmed the real refund was just $3,311, caused by a simple filing mistake in the complaint.
Nov 20, 2025
Specialists from the AskGamblers Complaint Service reported that they had successfully recovered $3.3 million for a Jackbit Casino player. The platform initially claimed this was one of the largest resolved disputes in the history of the AskGamblers Casino Complaint Service (AGCCS). Thanks to this case, the total amount returned to players over the service’s 15+ years allegedly reached $80 million. However, it later turned out to be nothing more than a simple mistake.
What Happened
AskGamblers published a story stating that “AGCCS has now returned $80 million to players and continues to grow,” referencing a complaint made by a Jackbit Casino player in which a refund of $3,311,000 was recorded.
After a thorough joint investigation conducted by Jackbit Casino and AskGamblers, it was confirmed that the amount was incorrect and resulted from an error made by the player when submitting the complaint. The actual compensation was $3,311 — not $3.3 million.
Because this incorrect figure had been entered into the complaint, it was automatically included in the portal’s historical counter of total funds recovered. As a result, there was no record-breaking refund for a single player, nor any historic milestone for the total amount of disputes resolved.
How the Situation Was Resolved
After the article was published, Jackbit Casino contacted AskGamblers to clarify the details of the case. Together, they verified the correct amount and resolved the discrepancy. Jackbit’s support team acted promptly and professionally, settling the player’s complaint in a timely manner, well before the issue became public, and compensating the correct sum of $3,311.
AskGamblers representatives have since issued an apology to Jackbit Casino. Both Jackbit and AskGamblers confirmed that they have no claims against each other and acknowledged that the incident stemmed from a simple clerical error. Neither party intentionally misrepresented any facts, and both reacted immediately once the mismatch was identified.
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