Responsible Gambling

Hollywoodbets adopts ClearStake’s ID by Bank to strengthen player verification

Online betting companies must check player identity before users can place bets. The process often takes time and requires document uploads. Now, one operator may take a faster route.

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Hollywoodbets adopts ClearStake’s ID by Bank to strengthen player verification img

Hollywoodbets Plans Bank-Based Identity Checks

Hollywoodbets has agreed to use the ID by Bank system from ClearStake. The change focuses on players in the United Kingdom.

The system allows users to confirm identity through their banking app. Players approve a secure request sent through their bank account. This step replaces the usual document upload process.

Identity checks may finish in seconds — instead of waiting hours or days. That shift could make sign-ups faster for many new users. Many casinos still depend on manual checks and staff review. Hence, the new system could reduce delays during account verification.

Compliance Rules Push Operators to Review Old Systems

Identity checks remain a key rule for licensed betting companies. Operators must confirm who their users are before accounts become active. These checks help prevent fraud and other illegal activity.

However, document reviews often slow the process. Images may fail verification, which leads to repeat uploads. That creates more work for compliance teams.

Nevertheless, bank verification may reduce those problems. Banks already verify identity when customers open accounts. Using those checks may give operators stronger confirmation.

Tyla Labuschagne, compliance manager at Hollywoodbets, said the company wants faster checks. She explained that strong customer due diligence remains essential for responsible operations. The new system — she said — should make identity checks easier for both users and staff.

ClearStake Aims to Reduce Manual Verification Work

For Martin Burt, chief executive of ClearStake, the issue is simple. Operators need to confirm identity quickly without slowing users down.

Manual document checks often create delays. Staff must review files and confirm details before approval. ID by Bank attempts to change that process — using banking security tools instead.

Burt said operators could complete identity checks within seconds. The system may also reduce the need for manual document reviews. Subsequently, compliance teams could spend less time on routine checks.

Possible Benefits of The New System

Several improvements may follow as the system rolls out:

  • Faster identity checks for new casino users

  • Fewer document uploads during account verification

  • Less manual work for compliance teams

  • Stronger identity confirmation through banking systems

Beyond speed, the system may also support stricter compliance rules.

A Small Change That Could Shape Future Verification

Identity checks remain a major challenge for online betting operators. Regulators expect strict checks, but players expect quick sign-ups. That balance remains difficult. Hollywoodbets appears ready to test a different method — bank-based verification.

If the rollout works well, other casinos may follow the same path. The shift could slowly change how players confirm identity across the industry.

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Mykhailiuta Maryna img
Mykhailiuta Maryna

Game Analyst & Reviewer

Mykhailiuta Maryna Game Analyst & Reviewer

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