Meet the new SlotsUp. Learn what's changed.


Casino News

Gibraltar regulator issues formal caution to Unibet bingo brand after GB fine

Platinum Gaming, operator of Unibet bingo site UK.bingo.com, faces new regulatory scrutiny after a major fine in Great Britain. Gibraltar’s Gambling Commissioner issued a formal caution over safety, money checks, and oversight.

Share

Gibraltar regulator issues formal caution to Unibet bingo brand after GB fine img

A Fine That Raised New Questions

Platinum was fined £10 million in October for serious failings linked to anti-money laundering rules and player safety. These issues came from British checks, but they also pointed to older gaps in the company’s systems going back to 2023. Because Platinum also holds a licence in Gibraltar, the local regulator reviewed the same events to see if they affected Gibraltar’s standards.

Several examples from the British case drew notice. One new user passed a £2,500 loss limit within sixteen minutes — and no alert came up. Another user wagered £73,000 in twenty-three days and lost £4,100 without any contact from staff. 

A third user lost £5,000 on the first day and later more than £16,000 across three months, and staff still did nothing. These cases appeared to show weak checks and missed warnings.

Gibraltar regulator issues

Gibraltar Chooses a Balanced Response

The Gibraltar commission reviewed the material and took a measured path. It said there was no clear sign of criminal spending, and the cases brought only limited financial gain. Even so, the commission noted gaps in due diligence around deposits and user risk. These gaps could lead to larger issues if left unresolved.

Nevertheless, the commission did not issue another fine. It said the British penalty already carried heavy weight — and the failings were historical. Platinum has updated its systems, improved controls, and agreed to outside review tied to the British findings. 

What the Caution Means

A caution holds weight even without a new fine. It stays on record and may guide future decisions if more issues appear. It also warns other casinos that hold more than one licence that all rules in all regions must be followed with care.

What the Review Found

  • The British fine triggered a second review in Gibraltar.

  • No direct sign of criminal activity was found.

  • Old gaps in risk checks led to the caution.

  • Updated systems helped avoid further action.

A Company Facing Pressure

Platinum has faced similar trouble before. In 2023, the company paid £2.9 million for related issues, while sister brand 32Red was fined £4.2 million. These numbers show a business dealing with repeated questions — and regulators watching closely.

Platinum Gaming’s £10 million fine in Great Britain led Gibraltar to run its own review, which ended in a formal caution. Gibraltar found no signs of criminal spending, but older problems with risk checks were serious enough to keep the case on record. The decision shows how issues in one country can quickly affect a company’s licences elsewhere.

Share

Mykhailiuta Maryna img
Mykhailiuta Maryna

Game Analyst & Reviewer

Mykhailiuta Maryna Game Analyst & Reviewer