Multiple Violations Lead to Massive Fine for bet365 in New Jersey

Sports betting and iGaming operator Bet365 has been ordered by the New Jersey Division of Gaming Enforcement (DGE) to pay over $500,000 to its customers. The directive followed findings that the operator improperly altered the odds on 199 winning wagers between December 2020 and November 2022, resulting in reduced payouts for bettors.

The total amount owed by Bet365, as specified in a July 22 DGE letter, is $519,323.32. The operator changed odds on certain wagers, citing “obvious errors,” but failed to obtain prior approval from the DGE. As a result, the regulator ordered that bettors be compensated according to the original odds, which were more favorable.

This decision highlights the importance of regulatory compliance in New Jersey’s gaming market. DGE Interim Director Mary Jo Flaherty criticized the violations, calling them unacceptable and warning of harsher penalties for future infractions.

Key details include:

• 199 wagers affected between December 2020 and November 2022

• $519,323.32 ordered in restitution to players

• Violations stemmed from unapproved “obvious error” odds changes

The handling of “obvious errors” differs between states, but New Jersey has particularly strict rules requiring regulatory approval before adjusting odds. This regulation aims to safeguard bettors and uphold fairness in wagering.

Further context:

• Bet365 was given 10 days from the letter date to repay the affected bettors

• The company is expected to comply to avoid additional penalties

• The case serves as a warning for all operators to respect state-level betting regulations

This enforcement action underscores the DGE’s commitment to consumer protection and integrity in sports betting.

For Bet365, the incident may lead to:

• A review of internal compliance procedures

• Stronger oversight of odds adjustments

• Renewed focus on jurisdiction-specific regulatory awareness

In conclusion, the DGE’s decision reinforces that operators must prioritize transparency and compliance, ensuring that players’ rights are fully protected within New Jersey’s highly regulated gaming environment.