Lucky Heroes Online Casino Review
This year gave birth to hundreds of new online casinos which compete for customers by offering unique promotions and excellent banking options. Lucky Heroes Casino, owned by Rabidi N.V., started its journey in 2023 and has already received thousands of subscribers. Why does the iGaming platform stand out from its sister sites Polestar, Nomini, QuickWin, and Cadoola? That’s all due to a well-themed interface, engaging offerings, and quality games.
In our Lucky Heroes review we’ll talk about casino fairness, bonus rules, and terms, loyalty programs, banking, support, and care. We hope you’ll find the answers to all of your questions.
Lucky Heroes License as a Pledge of Fair Gameplay
The casino provides legit gambling under Curacao license No 8048/JAZ. The document is currently valid, which you may check by pressing the Antillephone validator button at the bottom of the official page. The license guarantees website reliability, data security, and safe banking for players.
Exploring the T&C Main Points
Before you sign up for Lucky Heroes, you should thoroughly read the casino Terms and Conditions. You’ll definitely find a lot of information that will help you to gamble safely and responsibly. Here are some vital data we’ve learned from T&C:
- The Customer’s VIP level is determined by his activity during the last 90 days. If there were no bets placed during 30 days, you will lose one earned level.
- If the client doesn’t login into the account for 180 days, it becomes inactive and the administration will charge fees up to 5% or 5 EUR from the remaining balance.
- Promotions are restricted for Armenia, Croatia, Tunisia, Bosnia And Herzegovina, Indonesia, Argentina, Georgia, and Malaysia.
- There is a list of excluded games that contribute 0% to the wagering requirements (7.8-7.9 of T&C).
- Certain games are unavailable in some jurisdictions. Read the 15th point of T&C.
We find the rules of Lucky Heroes transparent although limited in bonus and games availability. The casino website is available in 22 languages, including English, French, Turkish, Spanish, and others. So players can enjoy gambling without communicative boundaries.
- Promotions for Live casino games
- 3 types of Welcome bonuses
- Low Wagering Requirements
- Poor responsible gambling support
- Issues with game loading
- No Lucky Heroes no-deposit bonus
Lucky Heroes Registration: a Short Guide to Create an Account
The registration process includes three simple steps:
- You will be asked to choose the suitable Lucky Heroes Welcome bonus right after clicking the Register button.
- You’ll have to enter an email, Lucky Heroes login, password, and confirm your age.
- You should add some personal information for KYC verification: first and last name, birthday, gender, country, currency, home address, and phone.
That’s all. Now you can make a deposit, get a Welcome Bonus and start wagering it.
Lucky Heroes’ Commitment to Responsible Gambling
The website doesn’t provide too many tools to prevent harmful gambling behavior. The administration checks the players’ age, provides a self-control test, and names the list of organizations to contact in case of gambling problems.
Customers may ask the support team to exclude their account for a certain period. The set of tools is limited compared to such casinos as SpinPirate, which provides session, wager, loss, and deposit limits.
What Games Can You Play at Lucky Heroes?
The casino game assortment impresses at the first sight. Customers can join any of the 1000+ slots, jackpots, tables, or live dealer games. All the entertainment is of good quality and engages customers with its visual and sound effects.
Thanks to the convenient filter system, users can make their search by providers, popular slots, or newest arrivals. Microgaming, Spinomenal, Betsoft, Evolution, Relax Gaming, Red Rake, and Endorphina are the developers which conclude the main product range of Lucky Heroes.
The website offers Jackpot games Dream Drop Diamonds, Grim the Splitter, Neko Night, Volatile Egypt, and others. The prize currently accounts for more than €36 million in total.
Jackpot slots are not available for play with bonus funds. Other contributions to wager requirements are the following:
- slots – 100%,
- live games (except baccarat) – 10%;
- table and card games (except baccarat) -10%;
- video poker – 10%;
- plinko – 10%.
We’ve decided to try playing a few games in demo mode and found that some of them have very long loading while there were also games that we couldn’t run. If such an issue happens at every gamer’s location, then it’s not a good experience for clients. So we advise users to test the loading speed before signing up for Lucky Heroes.
Lucky Heroes Payment System
Payments in the casino are organized by the residents’ country. So before signing up visitors can check the available currencies and deposit/withdrawal methods for their location.
Available banking options and conditions are described in the table below.
|Payment methods||Cryptocurrency, eZeeywallet, Flexepin, Neoserf, Paysafe Card, ecoPayz, Neteller, Skrill, Neteller, Visa, Mastercard, Bank transfers|
|Currency||USD, AUD, BRL, CAD, CHF, CLP, CZK, EUR, HUF, INR, JPY, MYR, NGN, NOK, NZD, PEN, PHP, PLN, SGD, THB, TRY, ZAR|
|Maximum withdrawal||$1.5k/day, $20k/month (for VIP 5 lvl)|
|Withdrawal time||Bank cards 3-5 days;
Bank transfers 2-4 days;
E-wallets – instant
Lucky Heroes has an average payout time which is common for most online casinos. The minimum deposit is low which allows clients to gamble starting at only $10.
Lucky Heroes Casino Bonuses & Promotions
As long as new players start registering at Lucky Heroes, they will be allowed to choose a Welcome bonus to their liking and write a promo code, if they have it. If customers will attend a casino on a regular basis, they can count on various daily, weekly, or monthly rewards. Let’s get familiar with Lucky Heroes Promotions in more detail.
|Bonus Type||Reward||Wagering requirements||Bonus terms||Max bet||Minimum deposit|
|Welcome bonus 1||100% up to $/€500 + 200 FS||35x and 40x for FS||10 days||$/€5||$/€20|
|Welcome bonus 2||3 FS for each $/€1 deposited up to 450 FS||40x||10 days||$/€5||$/€20|
|Welcome bonus 3||50% up to $/€1000||35x||10 days||$/€5||$/€20|
|Weekly reload||50 FS (need to be used within 7 days)||40x||$/€5||$/€20|
|Weekly reload bonus||$/€700 + 50 FS||35x and 40x for FS||10 days||$/€5||$/€20
$/€50 for FS
|Live Cashback||25% up to $/€200||not limited in time||$/€ 5|
|Weekly Cashback for VIP (from 3 lvl)||5% up to $/€1000 (3 lvl);
10% up to $/€2000 (4 lvl);
15% up to $/€3000 (5 lvl)
|not limited in time||$/€ 5|
What distinguishes Lucky Heroes from other young casinos, like Matchup, is various tournaments and internal quests that keep clients engaged. Events are accessible with a minimum bet as low as $0.3-0.5 and are rewarded with casino coins. They can be further exchanged in the shop for free bets or spins.
Coins can also opt for Lucky Heroes, the main characters of the casino brand. Heroes provide players with bonus money and other privileges.
VIP Club and Its Advantages
Lucky Heroes online casino has a VIP program allowing gamblers to get promotions and benefits which are restricted to ordinary players. There are 5 levels of royal customers and each of them opens new opportunities in the casino:
- 1 level – monthly Lucky Heroes withdrawal limit increases up to €7000;
- 2 level – €10000 limit, special promotions;
- 3 level – €12000 limit, 5% cashback;
- 4 level – €15000 limit, 10% cashback, personal manager;
- 5 level – €20000 limit, 45% cashback, personal manager.
We think that the range of Lucky Heroes bonuses is suitable for players with any level of income while requirements are quite affordable.
Lucky Heroes Reputation Analyses
To make our final conclusion about the gambling website we’ve examined players’ comments and found some Lucky Heroes complaints concerning games loading (the same as we faced). Users say they are thrown from sessions and can’t launch some entertainment. The casino administration responded to all reviews and promised to improve their service.
The casino has a FAQ section with the most popular questions. And players also can learn what to do if their games aren’t loading. Thus, the casino group owner reacts to clients’ feedback. In case of any additional questions, users may contact the support team via email or live chat.
SlotsUp experts have tested the second way. The manager responded in a minute and kept the conversation going while trying to find the answer. In 10 minutes we received what was expected.
The Final Verdict
Our Lucky Heroes review showed that a website can become an excellent choice to play if you don’t face game-loading problems and don’t require responsible gambling tools to limit your activity. The casino offers several Welcome bonuses to choose from with reasonable wagering requirements.
The minimum deposit limit of $10 fits all budgets and some events allow you to place low bets and get extra prizes. Lucky Heroes can be worth your attention. But first, we recommend testing games for free and getting familiar with all the bonus rules before registration.
FAQs About Lucky Heroes
Does Lucky Heroes Have an App?
No, it hasn’t. But you can enjoy casino games from your gadget as the website is mobile-friendly.
Can I Trust Lucky Heroes?
The website is legit, Curacao regulatory body controls gambling activity in the casino. So you may not doubt its reliability.
What Should I Do If I Need a Rest from Gambling?
You may ask Lucky Heroes casino support for self-exclusion. Your access to the account will be forbidden for a certain period.
I have Withdrawal Delays: How to React?
Contact the support team. Maybe you haven’t passed the verification process yet and need to send documentation.
Lucky Heroes Casino Competitors
|Read website reviews|
English, German, French, Spanish, Croatian
EUR - Euro
CAD - Canadian Dollar
USD - US Dollar
€/$ 300 Welcome Bonus + 100 Free Spins
|Read website reviews|
English, Finnish, French
EUR - Euro
CAD - Canadian Dollar
AUD - Australian Dollar
CHF - Swiss Franc
NZD - New Zealand Dollar
€/$ 250 Welcome Bonus + 200 Free Spins