Betssen Casino Review

Casino Review

Betssen Casino features a modern and user-friendly website. I began exploring it through the desktop version. The main menu is located on the left side and includes links to the following sections: Live, Pre Match, Slots, Live Casino, Tournaments, Feature Buy-In, Game Show, Table Game, Lightning Storm, Avatrix, Bingo, Games, TV Games, eSports, Virtual Sports, and Promotions.

At the top of the page, there are buttons for Betssen Casino login, registration, deposits, the current time, and a language switcher. The available languages for players are English, Korean, Japanese, and Arabic. Just below the promotional slider at the top of the page, there are two sections: Last Winners and Top Winners. These sections update in real time and display information about players, the amount they won, and the game in which the win occurred.

In the mobile version, most of the content remains the same, but the main menu is located at the bottom of the screen and can be accessed via a central button. The language switcher is hidden under a three-dot menu in the upper right corner. The winners’ blocks are not present in the mobile version.

I carefully examined the casino’s reputation and found drastically different ratings across various websites. For example, on TrustPilot, the rating is low and the most recent reviews are negative. The main issue mentioned is the refusal to process withdrawals. On other sites, such as AskGamblers, the casino has a high rating and only one player complaint, which is marked as resolved.

The Betssen Casino operates legally. It is licensed by the Curacao Gaming Authority to offer games of chance under license number OGL/2024/544/0557 in accordance with the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B.2024, no.157).

Important T&C

The T&C states that the player must be at least 18 years old and of legal age according to the laws of their jurisdiction. The player must not be a citizen or resident of the Netherlands, France, UK, USA, Spain, and other countries.

The casino may request documents from the player at any time to verify their registration details as part of KYC. To complete verification, the player must upload one of the following documents to their profile: Social Card ID, Driver’s License, Passport/ID card, Bank Slip, Other document.

Players can file Betssen Casino complaints within 6 months from the moment the situation occurs. Complaints can be submitted via online chat or sent by email to ceo@betssen.com. The message must include: full name, account ID, email address, date of occurrence, detailed description, and supporting documentation (screenshots, transaction IDs, etc.). Within 24 hours, the player will receive a confirmation of receipt, and the complaint will be reviewed within 14 days. If the response does not satisfy the player, they may contact: an ADR provider approved by the CGA, the complaint portal of the Curacao Gaming Authority, national or local courts, without limiting the rights of the players.

The Responsible Gaming section states that the casino regularly conducts behavioral monitoring to avoid high levels of risk. It also provides information about helpful services to restrict minors from gaming. The section mentions setting limits on deposits and losses, activating a cooling-off period (24 hours, 7 days, 1 month, 3 months), and self-exclusion (for 1 year, 3 years, 5 years, 10 years, or permanently). I did not find all of these options in the account settings and found out that activation requires contacting support.

How to Login in Betssen

The registration process took me a few minutes. It consisted of two steps:

• Filling out the first form: Email, Password, Confirm password

• Filling out the second form: Country, Currency, First name, Last name, Phone number, Promo code. At this stage, it is also necessary to check a box confirming that you are over 18 years old and that you accept the Privacy Policy and T&C.

Betssen Casino Bonuses & Promotions

The following Betssen Casino bonuses are available for players: Welcome Casino Bonus, 100% Casino Reload Bonus, Neteller & Skrill Deposit Bonus, Daily Slot Deposit Bonus, MuchBetter Deposit Bonus. Tournaments and a Loyalty Program are also available to players.

Welcome Casino Bonus

The Welcome Casino Bonus includes bonuses on the first three deposits. Also, if the player made the maximum deposits according to the terms when using these three bonuses, they can receive an Extra Bonus.

100% Casino Reload Bonus

The 100% Casino Reload Bonus can be received upon making the fourth deposit. To get it, the player must deposit between 10 and 100 EUR. The maximum bet allowed is 10 EUR, and the maximum bonus is 100 EUR. Wagering requirement: x30.

Neteller & Skrill Deposit Bonus

When making a deposit via Skrill or Neteller, players can receive a 50% additional bonus. This bonus is awarded in two stages:

1. The first 20% up to 100 EUR is granted when depositing 10 EUR to 500 EUR using Skrill or Neteller.

2. The second part — 30% up to 150 EUR — can be received after wagering the full amount of the first bonus x10 and making another deposit of at least 50 EUR. This second bonus also needs to be wagered x10.

To receive the full 50% bonus, both deposits must be made on the same day.

Daily 30 EUR Slot Deposit Bonus

A 30% bonus can be received daily by depositing between 10 EUR and 300 EUR. This bonus must be wagered x30. The maximum bet is 10 EUR.

MuchBetter Deposit Bonus

By making deposits via the MuchBetter wallet, players can receive a 10% bonus up to 30 EUR daily. A deposit of 10 EUR to 300 EUR is required. The bonus can be used once per day, and must be wagered x5.

Tournaments

There is a dedicated Tournaments section on the website. It is user-friendly and displays tournaments marked as upcoming, live, finished, or registration started.
At the time of writing this Betssen Casino review, there were 4 active tournaments available to players, with prize pools ranging from 4,000 EUR to 7,940,000 EUR.

Loyalty Program

A Loyalty Program is available for players with 8 levels: Newbie, Amateur, Profi, VIP, Elite, Titan, Legend, God. To level up, players must earn XP, where 1 XP = 1 EUR total bet. For example, to reach the Amateur level, a player must place a total of 6,000 EUR in bets.

Cash Rewards and Cashback are available as benefits for Loyalty Program participants.

I would like to highlight that this is one of the few casinos that clearly states a maximum bet of 10 EUR in the bonus terms, while others often restrict players to 1 EUR or 5 EUR. For many players, this can be a significant advantage.

The casino occasionally offers Betssen Casino no deposit bonuses for players, but at the moment, none were available. But you can find them from other casinos on this SlotsUp’s page.

Deposit/Withdrawal Methods

Players can choose their currency only during registration and cannot change it afterward. The available options are: AUD, BRL, CAD, CNY, EUR, INR, IDR, JPY, MYR, MXN, NZD, PHP, KRW, THB, USD, VND, ARS.

Available deposit methods: Skrill, Neteller, Paysafecard, Rapid, MuchBetter, ICash.one, EcoPayz, EzeeWallet, SticPay, Jeton, Jeton Cash, Bitcoin, USDT TRC20, USDT ERC20, Binance Coin, Ethereum, Ripple, Litecoin, DOGE, SHIBA INU, Bitcoin Cash, TRON, Cardano, SOLANA, DAI, Steller.

Available withdrawal methods: Skrill, Neteller, Paysafecard, Rapid, MuchBetter, ICash.one, EcoPayz, EzeeWallet, SticPay, Jeton, Bitcoin, USDT TRC20, USDT ERC20, Binance Coin, Ethereum, Ripple, Litecoin, DOGE, SHIBA INU, Bitcoin Cash, TRON, Cardano, SOLANA, DAI, Steller.

Before submitting a withdrawal request, the player must wager their deposit x1. The withdrawal request is processed within up to 72 hours. A player may make no more than 3 withdrawals within a 24-hour period.

There are also Betssen Casino withdrawal limits: 7000 EUR per day and 15000 EUR per week.

The casino does not charge any fees for deposits or withdrawals.

Casino Games

The casino has a large game catalog. It is easy to navigate through categories such as: New, Buy Bonus, Popular Games, Jackpots, Video Games, New Year, B.F.T.H. Arena, Crash Games, Jackpot Mania, Ortak, Betting Games, Arcade Games, Age of the Gods, Fishing & Hunting, Lottery Games, Table Games, Instant Game, Megaways, Scratch Games, Mini Games, Virtual Betting, Casual Games, Other Games, Classic Slots, Games, Video Poker, Video Bingo, Drops & Wins Slots, FTN Mania, Crypto Games, Mega Candy Festival Cash Rain, BFTH Live Dealer, Valentine’s Day, Instant Win, St. Patrick’s Day.

Games can also be found by name or by provider.

It is convenient that demo versions of the games are available to players. You can play for free in both the desktop and mobile versions. Registration is not required. This is very convenient for those who are still deciding whether to register on the site or not.

Support

When I was preparing this Betssen Casino review, I spent a lot of time on the website searching for various information. I found many answers in the FAQ section – there are about 50 questions there. Players also have access to online chat and email support. I received a reply by email within an hour. In the online chat, the responses were instant and very detailed.

Desktop vs Mobile Version

I spent a lot of time using both the desktop and mobile versions of the site and found very few differences. For example, on the homepage of the mobile version, there is no winners’ ticker. It is also missing in the game section. In contrast, in the desktop version, this ticker is available both on the homepage and in the game section. Other differences are minor, such as the placement of menus or buttons, which do not affect the overall user experience and are actually convenient in terms of device usability.

Overall Experience

I have a good impression of the casino – it has a user-friendly website that works well on different devices. I also liked the number of Betssen Casino promotions available for players and the favorable terms. I want to specifically highlight the fact that the maximum bet allowed under bonus conditions is stated as 10 EUR – this is not commonly seen in casinos and may be of interest to players, as I usually come across maximum bet limits of 1–5 EUR.

I also appreciated that the casino offers a wide range of payment methods. There are even bonuses for using Neteller, Skrill, and MuchBetter.

What the casino should consider improving is giving players the ability to manage responsible gaming tools on their own. Currently, this is only possible through customer support.

I can recommend Betssen Online Casino to both beginners and experienced players.