Bitcasino.io Casino Review

Casino Review

BitCasino positions itself as the world’s first licensed Bitcoin casino, operating since 2014. In the licensing section, I found information stating that the casino operates under a Curaçao license with the number OGL/2023/111/0069. The casino has a good reputation and high ratings on various websites. Negative reviews also exist, but the casino responds to each of them, even on third-party sites.

In the Awards section, I found information that the casino is one of most popular casino sites and has received various awards, including Innovation in Casino 2022 and Crypto Operator of the Year 2023 from the EGR Marketing and Innovation Awards.

The casino features a modern and user-friendly interface. In the desktop version, I saw the main menu on the left. It includes sections such as VIP, Live Casino, Games, Tournaments, Promo, Loyalty, Refer A Friend, Live RTP, Providers, and Support.

The website is available in 12 languages: English, Portuguese, Spanish, German, French, Turkish, Vietnamese, Arabic, Thai, Korean, Chinese, and Japanese.

When I was writing this BitCasino casino review, I noticed that after registration, a setting appears that allows you to choose between AM or PM mode. Depending on the selected mode, the website's color scheme changes to light or dark, respectively. Before registration, only the light mode is available.

The mobile version does not differ drastically. The main menu looks slightly different — some sections are pinned at the top, while others can be accessed by tapping the bottom right corner. The language selection menu has also been moved there.

Important T&C

According to the rules, a player must be at least 18 years old and must not be subject to any form of legal incapacity.

There is also a separate section listing restricted jurisdictions. Players from these countries are not allowed to register on the website: Australia, Belgium, Estonia, France, Germany, Lithuania, Malta, the Netherlands, the United Kingdom, the USA, and others (the full list is available in the T&C).

If a player does not use their positive balance for three months, the BitCasino will send a notification stating that after one more month, the balance will be voided for security reasons. However, the player can restore their account and balance by contacting customer support.

If the account remains inactive for 12 months, a 5% administrative fee will be deducted from the player's balance.

The casino may request identity verification under the KYC (Know Your Customer) process at any time and is required when submitting a withdrawal request. Typically, players are asked to provide a photo ID, proof of address, and proof of account ownership. If the withdrawal amount exceeds $2,500, the casino may require additional documents.

The website also has a dedicated section on responsible gaming. There, I found a list of resources and organizations that provide support for players struggling with addiction, recommendations for services that help prevent underage gambling, and self-exclusion options.

A player can contact customer support to request a cooling-off period for their account. This can be set for 24 hours, 1 week, 1 month, 3 months, or 6 months. Additionally, players can request full self-exclusion from the casino.

How to Login in Bitcasino.io

You can register by signing in with your Google, X.com (Twitter), Line, Telegram, or Apple account or by filling out the registration form. I chose the second option and entered the following details:

1. Username

2. Email

3. Date of birth

4. Phone number (optional)

5. Password

I also checked the box confirming that I agree with the T&C and Privacy Policy, consent to receive promotional materials (optional), and proved that I’m not a robot using a CAPTCHA.

The entire process took me less than a minute.

Casino bonuses

The casino offers a first deposit bonus, other BitCasino promotions, a Live Casino bonus, a Loyalty Club, a referral program, and tournaments.

First Deposit Bonus

Players can receive up to 1,500 USDT on their first deposit. To claim the bonus, they must activate it in the settings before making a deposit and fund their account with a minimum of 50 USDT. The bonus is available in USDT, JPY, BTC, ETH, and TRX. The wagering requirement is x40, and the bonus is valid for 7 days.

Live Casino Bonus

This is a competition for Live Casino players, with a prize pool of 50,000 USDT. To participate, players had to wager 100 USDT daily for 90 days until only one player remained on the leaderboard. If multiple players remained after 90 days, the prize was split equally. Throughout different stages, participants also received additional bonuses.

Loyalty Club

The program consists of 7 levels. Players earn 5 points for every 1 USDT wagered. To reach Level 2 (first reward), players need 5 points, meaning they must place a 1 USDT bet. To reach Level 3, players need 3,750 points (equivalent to 750 USDT in wagers). At this stage, players receive 6 rewards. The specific rewards for each level are hidden, but the rules state they may include BitCasino bonuses, free spins, and cashback. From Level 4, the point multiplier increases, helping players progress faster.

I also found a separate VIP section, but the Loyalty Club and VIP program are not the same. VIP clients receive special conditions, higher limits, and a dedicated manager. Those interested are encouraged to contact the casino, as VIP benefits are discussed individually.

Refer a Friend

The casino has a referral program where players can earn up to 5,000 USDT. Each player gets a unique referral link to share with new users. For every 1 USDT bet placed by a referred friend, the referrer earns 1 point. The more points, the higher the reward. 2,500 points give 25 USDT, 10,000 points give 50 USDT, and the maximum bonus of 5,000 USDT is awarded at 3,000,000 points. There is no limit on the number of referrals a player can invite.

Tournaments

The site has a dedicated tournament section. At the time of writing this BitCasino online casino review, there was an active tournament with a 3,000 USDT prize pool. To win a share of the prize pool, players must climb the leaderboard by earning points. Slots give 3 points per game, and Live Casino gives 1 point per game. At the end of the tournament, prizes are distributed among 30 players, with 1st place receiving 1,000 USDT and 30th place receiving 10 USDT.

The site doesn’t offer BitCasino no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Payments

It is one of online casinos that accept Bitcoin and other cryptocurrencies. Players can make deposits in cryptocurrencies or fiat money. These options can be selected in the account settings after registration. The main wallet currency will be a chosen cryptocurrency: USDT, JPY, BTC, ETH, USDC, TRX, XRP, BNB, TON, LTC, ADA, DOGE, POL, or SHIB, while fiat currency will be an additional option. Players can select their preferred fiat currency from EUR, JPY, USD, CNY, CAD, THB, AUD, BRL, INR, or VND.

As in any online casinos with crypto deposits can be made via a crypto wallet . If a player does not have a crypto wallet, cryptocurrency can be purchased using Pay.io, Credit/Debit Card, Apple/Google Pay, Binance, Kraken, or Blockfinex. Withdrawals can be made to a crypto wallet as well as to MetaMask Wallet, WalletConnect, or Coinbase Wallet.

Limits may vary depending on which wallet is used for deposits and withdrawals.

Before submitting a withdrawal request, the deposit must be wagered at least x1. If the casino suspects fraudulent activity, it may require the deposit to be wagered up to x5.

The casino does not impose time BitCasino withdrawal limits. However, if the winnings are exceptionally large, the casino may decide to process withdrawals in installments, such as 1,000,000 USD per week, until the full amount is paid out.

Casino Games

The casino features many popular games from well-known providers.

The BitCasino games section offers a wide range of categories, including Slots, Live Dealer, Baccarat, Roulette, Blackjack, Live Game Shows, High Roller, Crash Games, Table Games, Marble Racing, Jackpot Slots, Video Bingo, Live Baccarat, Live Roulette, Live Blackjack, Live Poker, Live Dice, Scratch Cards, Video Poker, and Lottery.

The website makes it easy to search for games by provider. Players can also sort games alphabetically or by Volatility, Hit Ratio, and RTP.

It is possible to save games to Favourites or find them in the Recently Played section.

I didn’t notice right away that a test mode is available for games. It is called Fun Mode and can be activated on the game's page. This mode is accessible even without registration so you can play slots for free and fun online.

Support

The website has a large Help Center section, where FAQs are organized into categories with detailed answers. For example, there are sections covering payments, cryptocurrency purchases, the Loyalty Club, and more.

This section also includes links to Live Chat support and an Email address for inquiries. While writing this BitCasino review, I contacted support via both Live Chat and Email for different questions.

1. Live Chat – Support agents respond almost instantly, usually within a few seconds.

2. Email – Responses take a little longer and may take 10 minutes to arrive.

Mobile App

I found a "Download the App" link on the website and clicked on it. It led to an article explaining how the mobile version of the site works and mentioning that the BitCasino app is still in development.

Speaking of the mobile version, I found it very convenient. While preparing this BitCasino casino review, I compared it to the desktop version and can say that there are almost no differences.

BitCasino Verdict

I liked this casino — it provides good conditions for players.

There is a wide selection of games from popular providers, and the game section is well-designed for easy searching and sorting.

While there aren’t too many bonuses, the casino offers a Loyalty Club with transparent conditions, regular tournaments, and a referral program for players.

While writing this BitCasino casino review, I was especially impressed by the fast customer support in both Live Chat and Email, which is quite rare to find.

The minimum and maximum limits for deposits and withdrawals are also very convenient. The only thing that concerned me is that if the casino considers a player's winnings suspicious, they may require the deposit to be wagered x5 before allowing a withdrawal. It’s unclear what exactly might trigger this condition.

Overall, I had a positive experience with this casino, and I can recommend it.