CasinoExtra Casino Review

The CasinoExtra casino has a user-friendly website that easily adapts to different mobile devices. The website is aimed at players from different countries and is available in 5 language versions.

I carefully studied the casino’s reputation and found only positive reviews from players and experts. Even on Trustpilot, the casino has a high rating. And on AskGamblers, only three out of 19 complaints were rejected. In each case, the Extra casino representatives explained the reasons in detail. For example, in one of the complaints, the player refused to provide documents for verification, even though this is a mandatory requirement before withdrawing money and was clearly stated in the T&Cs.

The CasinoExtra operates legally under a license issued by the Gaming Board of Anjouan, The Autonomous Island of Anjouan, Union of Comoros.

Important T&C

A player registering on the website must be at least 18 years old. They must also meet the minimum legal age requirement in their jurisdiction. The T&Cs also contain a list of countries whose residents are prohibited from registering.

As part of the KYC policy, the player must provide documents for account verification: proof of ID, proof of address, and proof of payment. These documents can be uploaded through the personal account. Verification takes up to 48 hours.

If a player has any CasinoExtra casino complaints, they can contact customer support.

If a player does not log into their account for 18 months, the account becomes inactive. From that moment, an administrative fee of €5 will be deducted from the player’s balance. The player will be informed in advance that the account may become inactive.

The Casino Extra has a page dedicated to responsible gaming. It contains useful information, for example, links to services that help protect minors from accessing the website. As for responsible gaming tools, players can set deposit limits for a day, week, and month. These limits can be set independently by the player. The only issue is that they cannot be set directly from the personal account. The player needs to open the dedicated page through the website footer.

Besides this, the Cool-off Period and self-exclusion are also available. The Cool-off Period can be set for 24 hours, 7 days, or 1 month. Both of these options are available through customer support.

Registration Process

Registration took me just a few minutes. To complete it, I filled in the following information:

1. Entered CasinoExtra casino login details for the website: Email, Password

2. Entered personal information: First name, Last name, Gender, Date of birth, Address, City, Zip Code, Currency, Country, Phone number

After registration, players can use their personal account to view their payment history, track verification status, and enable two-factor authentication.

Casino Extra Bonuses

The website offers different types of CasinoExtra casino bonuses: a welcome offer, various deposit bonuses, and other promotions. Among them are bonuses with very low minimum deposits starting from €1 and low wagering requirements from x10.

Besides this, players also have access to Tournaments, Super Points, and the VIP Club.

Tournaments

The website has a large selection of tournaments. Most of them are external and provided by game providers. When I was preparing this CasinoExtra casino review, there were 11 provider tournaments available on the website. There is also an in-house tournament with a €10,000 prize pool.

Super Points

Players can earn Super Points for different activities on the website and later exchange them for additional Casino Extra bonuses in the shop. For example, 5 FS in the shop can be purchased for 5,000 points. Players can earn them by wagering €1,000 on deposits, making 5,000 slot spins, or even simply by visiting the website every day. For the last option, players need to log in for 200 consecutive days.

VIP Club

The casino Extra online has a VIP Club with 6 levels. Each level provides different benefits. Among them are cashback, increased withdrawal limits, faster withdrawals, access to VIP managers, and special CasinoExtra casino promotions.

To reach new levels, players need to stay active. Once a player meets the VIP Club criteria, VIP managers will contact them. In my opinion, this is not a very transparent system, and the casino should make the conditions clearer for players.

I did not find any CasinoExtra casino no deposit bonuses on the website. But if you are specifically looking for such a no deposit online casino bonus, you can choose them from our list.

Payments

The player chooses the account currency during registration. After that, it cannot be changed independently.

The selection of payment methods depends on the player’s country. Players have access to bank cards and bank transfers, e-wallets, and cryptocurrencies.

The minimum deposit limit is €20. The maximum limit depends on the payment method. For example, for bank cards it is €1,750, while for cryptocurrencies it is €5,000. These are standard limits for international casinos site.

The minimum withdrawal limit is €20. The maximum CasinoExtra casino withdrawal limits depend on the player’s VIP Club level. The withdrawal processing speed also depends on the VIP level.

Before withdrawing money, the player must wager at least the amount of their deposits one time. When a player withdraws more than €1,000, an additional verification check may be required.

Games Catalogue

The website offers different types of CasinoExtra casino games. Among the available categories are Top, Blackjack, New, Live, Roulette, Slots, Jackpot, Table Games, Bonus Buy, Crash Games, and Megaways.

It is inconvenient that the catalogue does not have a search function by providers. However, there is an “I feel lucky” button that allows players to randomly choose a game.

Players also do not have access to demo versions of the games. But if you want to try playing games for free, you can choose games from our catalogue.

While writing this Casino Extra review, I also found a dynamic Recent Winners table. I have occasionally seen features like this in some of the best casino sites. Players can see which games others are winning on and the amounts of their winnings. This can also help when choosing games.

Support

The casino offers several ways to contact customer support. Players can write via email or live chat. However, the live chat is not available 24/7. Its working hours are from 08:30 AM to 01:00 AM (CET). At the same time, agents connect instantly and provide very detailed assistance.

Email support agents respond more slowly. Replies usually arrive within a few hours.

FAQ