Casiplay Online Casino Review

Casino Slots

Having just launched a short while ago, Casiplay has made sure to have some great features. One of them is that they have in their library games from trustworthy game providers such as NetEnt, Microgaming, NYX, Play’n Go and many others.

Highlighted throughout the casino, are the most player’s favorite games including Gold King, Starburst, Book of Dead, Gonzo’s Quest and the list gets bigger and bigger each day, as Casiplay is striving to make their stay in the industry worthwhile and players can find fresh slots added all the time on their page.

On their casino lobby page, players can also filter through “Featured slots”, “Video Slots” and “Classic Slots”. Otherwise, there is also a search function that will facilitate the hunt for the most fun game.

Casiplay Casino Games

Apart from video slots, Casiplay evened out with some classic game slots as they wanted to make sure their players always have a variety of choices to choose from no matter the reason whether it be budget, mood or time. There are also some hand-picked table games and scratch cards that make up the casino’s library.

Apart from the classics and the occasional table games, a wide variety of players’ time is spent in the live casino section. It is clear that Casiplay has a lot more to offer than just video games and the quality of the live games is provided by the infamous Evolution Gaming. Here players can find live games such as Blackjack, Baccarat, Roulette, Dream Catcher, and Football Studio. Even though the number of games in this section is considerably smaller than the one in the casino lobby, players are able to enjoy the atmosphere of a land-based casino right from their home.

Deposit/Withdrawal Methods

There is a considerable amount of payment methods at Casiplay. From the moment a player decides to make their first deposit and enjoy the fun Casiplay offers.
The options players have in order to deposit at Casiplay are: Visa & MasterCard, Sofort, Trustly, Ecopayz, Paysafecard, Skrill and Neteller and the process of depositing is instant. The minimum deposit requirement for all of them is of at least €10. However, in order to claim the welcome bonus, any other bonus or special promotion players must deposit at least €20. We hope to see more options to deposit in the near future. The currencies accepted at Casiplay Casino are Euro, Sterling Pound, Norwegian KR, Canadian Dollar, and South Africa Rand.

Withdrawing the winnings has a monthly restriction of €8.000 unless the player is coming from the UK or has advanced in the VIP scheme. There are no fees applied by Casiplay when the withdrawal is requested.

Usually, the request for withdrawal is processed in maximum of 24 to 48 hours from the date of request. Different payment methods will have different distinct waiting times. For example, if the player chooses to withdraw their money through an e-wallet, the process may take up to a day and if it’s for wire transfer, it can take up to 3 business days.

Casiplay Bonuses & Promotions

After signing up on Casiplay casino players are met with a very generous welcome offer of up to €800 + 100 free spins divided into 4 consecutive installments. The requirements that have to be met are that the players must make a deposit of at least €20, wager the amount of the bonus received by at least 35 times and to complete this step in the span of 21 days from being received.

The welcome bonus is divided into these 4 deposits:

• First deposit of the welcome offer: 100% up to €200 + 30 free spinsA match deposit of 100% is offered to players who deposit at least €20. Maximum bonus players receive is of €200 and the free spins can be used in the popular game Starburst.
• Second deposit of the welcome offer: 50% up to €200 + 20 free spinsFor the second deposit, a match bonus of 50% is awarded to players. The maximum bonus is €200 in which the free spins will be available in Starburst for the second time players deposit.
• Third deposit of the welcome offer: 50% up to €200 + 20 free spinsFor the third day of the welcome package promotion, players will be awarded with the same offer as in the second day, only that the free spins will be in the popular game from Play’n Go Book of Dead.
• Fourth deposit of the welcome offer: 100% up to €200 + 30 free spinsMeaning the players who had fun playing at Casiplay with real money using the welcome offer, for the fourth and last deposit, they will be able to claim a match deposit of 100% with the maximum bonus of €200. The fourth day will be refreshing with 30 free spins in Gold King.

Players who have reached the stage of the fourth deposit in Casiplay Casino are automatically rewarded with VIP points. This means that they can take advantage of the perks this opportunity offers them.

There are in total 6 stages in the program: Bronze, Silver, Gold, Platinum, Premium, and Prestige. The perks include regular free spins, free play days, faster cashouts and eventually at the highest stages, players are able to enjoy the benefit of having their own account manager.

Apart from the big welcome offer Casiplay offers, players can also find a separate section on the promotion page, titled “exclusive”. This is where seasonal promotions are constantly updated. If subscribed to their newsletter, anyone can stay up to date to all the news they have for their players.

More than often, there will be tournaments, promotions for new games that will be integrated, different game providers and overall offering perks to their members who decided to stay loyal.

Customer Support

In the right bottom of the casino players can find an easily accessible contact button where the live chat is available to discuss any inquiry. Like the casino, customer support is offered in four languages: English, German, Norwegian and Finnish. Customer support team can be contacted through the previously mentioned live chat but also on email support[at]casiplay.com and on the phone. Numbers are available on the website and depend on the country.

There is also a FAQ section on the website, where most inquiries are already answered, however, support will always be within reach and they will answer in a friendly and timely manner.

Overall Experience

By all counts, with the proven results from Casiplay until now they have managed to create a positive and confident excitement for its players. The website is fluid, responsive, has a sophisticated feeling to it that makes the atmosphere very enjoyable to play in.

The number of slots and payment methods can be found in any casinos. What Casiplay is offering to its players is an unforgettable and fun experience. Together with the VIP program, the casino makes sure to form a personal connection with the audience. Each time a player deposits at Casiplay, they are rewarded with the welcome bonus, exclusive promotions and the perks from the individual stages of the casinos’ own VIP scheme. The creators of Casiplay have also put a lot of work into the design to fit the player’s needs.

There seems to be a lot more coming for Casiplay and 2019 has offered us a small portion of what they are capable of. They will soon increase their game developers and video slots list and much more is predicted to come!