Diva Spin Casino Review

Diva Spin Casino features a modern website with a sleek and user-friendly design. I first explored the desktop version, where I found the main menu located on the left-hand side. It includes links to the following sections: Promotions, Casino, Live Casino, Jackpots, Sports, Live Betting, Virtual Sports, Challenges, Tournaments, Bonus Crab, Shop, and VIP Levels. There's also an option to select the website language, including English, German, Spanish, Finnish, Hungarian, Norwegian, Polish, Portuguese, Italian, Czech, French, Greek, Slovenian, Slovak, and Croatian. Additionally, there’s a link to the Help Center with all available contact details.

The mobile version has a similar layout, with the main menu located in the same position.

I carefully reviewed player feedback about the Diva Spin Online casino and found that most of the comments were positive.

However, I couldn’t find any information about the casino’s license on the website, so I reached out to the Live Chat. The operator responded that I should contact support via email regarding this matter. I did, but never received a reply. As a result, I have no confirmed information about which license the casino operates under.

Important T&C

I reviewed the Terms & Conditions and found that players must be at least 18 years old to use the site. It also states that registration is prohibited for players from certain countries, including China, Curaçao, Cyprus, Denmark, Estonia, Lithuania, Malta, Sweden, the USA, and others.

At any time, the casino may request information to verify a player's identity and the source of funds deposited into their account as part of the KYC (Know Your Customer) procedure. Players are required to provide the requested documents within 30 days of the request. Typically, the verification process takes up to 10 days. During this time, the account may be temporarily suspended.

All Diva Spin complaints are handled in several stages. First, the player should contact support at support@divaspin.com, and the team will attempt to resolve the issue. If the response is unsatisfactory, the player can escalate the complaint by emailing complaints@divaspin.com with a detailed description of the situation. Complaints are reviewed within 10 days. If the player is still not satisfied with the outcome, the T&C states that they may submit the complaint to external sites.

The website has a dedicated page for responsible gaming. It contains general information, a list of helpful organizations and services, and some useful recommendations. It also explains how the self-exclusion option works. To activate it, players must contact support, and their account will be closed within 24 hours.

If a player does not log in to their account for 180 days or more, the account will be considered inactive. From that moment, an administrative fee of 5 EUR per month will be deducted from the positive balance without prior notice, until the balance reaches zero.

Registration process

The registration process was very quick and took me just a few minutes.

Step 1:
I had to choose a bonus from the available options or opt out entirely.

Step 2:
I entered my email and password, and checked a box confirming that I am over 18 years old and agree to the Terms & Conditions and Privacy Notice. Another optional checkbox allowed me to subscribe to updates and promotions.

Step 3:
I filled in more detailed personal information: First name, Last name, full date of birth, gender, country, preferred currency, phone number, city, address, and postal code.

Casino bonuses

The following Diva Spin bonuses are available to players: Welcome Package, Weekly Reload, Live Cashback, and Weekend Reload Bonus.

Welcome Package

The Welcome Package includes 250% up to 3000 EUR + 350 Free Spins + 1 Bonus Crab. It is divided across the first four deposits.

I can say these are favorable conditions for players with a solid range of offers.

Weekly Reload

From Monday to Thursday, players can receive 50 Free Spins by making a minimum deposit of 20 EUR. The bonus is valid for 10 days and must be wagered with a x40 requirement.

Live Cashback

By playing in the Live Casino from Monday to Sunday, players can receive 25% cashback on their losses. The maximum cashback amount per week is 200 EUR. The cashback must be wagered x1 before withdrawal.

Weekend Reload Bonus

From Friday to Sunday, players can receive 50% up to 700 EUR + 50 Free Spins. To claim up to 700 EUR, a deposit of at least 20 EUR is required. To receive the additional 50 Free Spins, the deposit must be at least 50 EUR. The cash bonus must be wagered 35x within 10 days, and the Free Spins must be wagered 40x within 10 days.

Shop

Each player can earn coins and exchange them in the Shop for Bonus Money and Free Spins. Coins can be earned in tournaments and by completing Weekly Challenges. Players also automatically receive coins equal to 5% of each deposit amount, and 1 coin is awarded for every 100 EUR wagered. For example, 30 coins can be exchanged for 5 Free Spins, and 90 coins for 10 EUR in bonus funds.

Casino Weekly Challenges

Each week, the casino offers new Challenges, and players can earn Coins by completing them. For instance, one Challenge may require making 150 bets on a specific game. Completing 20 such Challenges could earn the player 50 Coins.

Tournaments

At the time of writing this Diva Spin review, there were 3 active tournaments available to players. Prize pools ranged from 506 to 2,000,000 EUR.

Bonus Crab

Each player can receive 1 Bonus Crab per day by depositing at least 10 EUR. With 1 Bonus Crab, a player can win Bonus Money, Free Spins, or Coins.

VIP Levels

The VIP program includes 5 levels. Every new player starts at Level 1. With each new level, players gain access to cashback, higher withdrawal limits, and a personal account manager.

The VIP program conditions are quite generous, but there is no information on how players can progress through the different levels.

The site doesn’t offer Diva Spin no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Payments

The following methods are available for making a deposit: MasterCard, CashtoCode, MiFinity, Bitcoin, Litecoin, Dogecoin.

For withdrawals, the available methods are: VISA, MasterCard, Bank Transfer, Revolut, MiFinity, Bitcoin, Litecoin, Dogecoin.

Before withdrawing funds, the deposit must be wagered at least once (x1). If this condition is not met, the casino may cancel all winnings and charge a 10% fee (15% if the deposit was made via bank card). 

Withdrawal requests are processed within 3 business days from the moment they are submitted. Minimum and maximum Diva Spin withdrawal limits depend on the player's VIP level. For new players, the limits are 500 EUR  per day and 7000 EUR  per month. For players at the highest VIP level, the limits are 1500 EUR  per day and 20000 EUR  per month. The casino does not charge any fees for deposits or withdrawals.

Games catalog

A wide variety of Diva Spin games is available for players. They can easily be found using the search bar by entering the game title, category, or provider. Categories include TOP, New, Popular, Bonus Buys, Live Games, Megaways, Slots, and Table Games.

However, before starting to play, I recommend carefully reading the Terms & Conditions related to games. For example, there are important restrictions that apply to players from certain countries:

1. NetEnt games are not available to players from Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Portugal, Spain, Sweden, Switzerland, the UK, the USA, and others.

2. Vikings is unavailable in France, Turkey, the USA, and other regions.

3. Universal Monsters games are not available in Austria, Finland, Germany, Greece, Hungary, Iceland, Luxembourg, the Netherlands, Norway, Poland, and other countries.

A pleasant surprise was the availability of demo games. These are accessible when a player is not registered or not logged in. Once you log into your account, this option disappears. However, it's still very convenient since you can test out interesting games before deciding to register.

Support

The website features a convenient section called the Help Center, where I found all the information on how to get support or answers to my questions. For example, the FAQs are divided into 8 main categories: Deposits, Bonuses & Diva Spin Promotions, Sportsbook, Casino, Withdrawals, General, My Account & Verification, and Technical.

The Help Center also provides the support email address and a link to the Live Chat. Unfortunately, I didn’t receive any response to my emails, but I was very impressed with how the Live Chat works. The operator connected instantly and responded to all my questions very quickly.

Desktop vs Mobile version

Both versions of the website are very user-friendly, and I found virtually no differences between them — neither in terms of functionality nor appearance. The only detail worth noting is that a player cannot be logged into their account on multiple devices at the same time. So, if you're logged in on your computer, you'll be logged out on your mobile device, and vice versa. However, this doesn’t cause any inconvenience — the device remembers your Diva Spin login, and you can quickly re-enter your password to access your account. I believe this is a smart security measure.

Conclusion

I have a great overall impression of this website. It’s user-friendly, modern, and visually appealing. All design elements are consistent and cohesive.

While preparing this Diva Spin Casino review, I noticed the large number of bonuses and promotions available to players, all with favorable conditions — including reasonable wagering requirements. What’s especially nice is that these offers are not only for new users but also for returning and loyal players. However, when it comes to loyalty, I did feel the VIP program lacked clarity — it’s not transparent, and it’s unclear how players can move up the levels to unlock all the rewards.

I was pleasantly surprised to find the option to play demo games. This allows players to explore the game selection before registering — which is only fair.

In conclusion, I can say that I rate this casino highly and would recommend it to other players.