Fair Go Casino Casino Review

Casino Review

Fair Go was launched in 2016 with a focus on the Australian casino market and has already managed to gain popularity among local thrill seekers. The casino claims to have a Curacao license but actually operates without it. After doing some research, I discovered that the platform was established by DeckMedia N.V., a Curacao-based company that has been in liquidation since December 6, 2018, and hasn’t regulated its casinos up to this day. What’s more, Fair Go was among the first to be blocked by ACMA (the Australian Communications and Media Authority) in 2019 for leaving plenty of Australians defrauded.

The DeckMedia casino group consists of 11 platforms, and all of them are blacklisted on AskGamblers. CasinoGuru rates some of Fair Go’s sister sites, like SlotoCash, Desert Nights, and Red Stag, a bit higher but still doubts their safety.

That’s probably not what you’ve expected to learn about a casino called “Fair”, right? But are things really that bad, or perhaps you will still get some perks by registering there? I’m going to take an in-depth look at the Fair Go operation and disclose all the ins and outs of this platform, including game portfolio, providers, promotions, payouts, customer care, and more. My Fair Go casino review will reveal all the truth to you.

Fair Go Login & Sign-Up Process

The registration process takes several minutes and consists of 3 straightforward steps:

1. Enter your name, nickname, email, and password.

2. Provide your address details.

3. Indicate your birthdate, gender, and phone. Mark the needed boxes and tap Register.

4. Finally, tap Login, and you’ll get to the Fair Go’s home page or click Practice Mode to test the waters.

Fair Go Bonuses & Terms

At the moment of writing my Fair Go review, I see 14 bonuses for both regular and new players in the Promotions section and 23 offers available for me by going to the Cashier -> Coupons tab (or the Bonuses section). The bonus terms are poorly described – the site redirects you to general T&C, so you need to search for the relevant info yourself, which is pretty inconvenient.

Fair Go welcome bonus

The offer is generous and gives you a 100% matching bonus of up to $1,000 for the first 5 deposits up to $200 each. I’ve sorted out the terms:

• min deposit is $20;

• max bet size is $10;

• 30x wager requirements;

• promo code – WELCOME;

• comes with no cashout limit.

There’s no information on how many days you have to wager or claim Fair Go promotions.

Other bonuses

Other offers are diverse and give you the following perks:

• free spins;

• matching bonus + free spins;

• cash bonus for deposits via certain payment methods;

• boosts for Comp Points.

Promo codes can be found in the Promotions section. To activate them, copy the code, go to Cashier -> Coupons -> Active Coupon, and paste the code into the field. Then click the Redeem Coupon button.

Loyalty program

Comp Points start accumulating with your first spins at a rate of 1 pt for $10 wagered. You can also redeem $1 as soon as you collect 100 pts. To receive an invitation to the VIP club, you need to register, make a deposit, and claim your first bonus. Members of the loyalty program get increased cashback, personal casino host, exclusive bonuses, and extended withdrawal limits.

Fair Go is generous on bonuses, but think twice before claiming them since the terms are obscure. Thus, some bonuses come with a maximum cashout limit or high deposit value, while the casino even restricts the amount you can withdraw by winning a jackpot. Fair Go no deposit bonus has a high 60x wager requirement, but I haven’t seen such promos when I wrote this review. Moreover, players from certain countries, including the UK, Netherlands, Poland, Norway, Slovakia, Italy, Sweden, and many more, are prohibited from claiming bonuses.

Other DeckMedia casinos offer similar bonuses, although some are more generous with new players – Red Stag gives you up to $2,500 + 500 free spins. Please, make sure to read the T&C carefully before claiming any bonus either on Fair Go or its sister sites.

Payment Methods & Limits for Fair Go Players

The selection of payment methods feels nice on Fair Go. The casino keeps things clear, so you can easily access all the needed info regarding deposits, fees, and Fair Go withdrawal limits on the Banking tab. Most transactions are done in AUD, although you may also deposit EUR via a credit/debit card. I’ve described all the options to top up your Fair Go account and withdraw funds in the tables below:

Deposit methods

Withdrawal methods

Please note that you will also be prompted to pass KYC verification before cashout. This is where many users get into trouble as I’ve found a lot of Fair Go complaints reporting issues with withdrawal processing and too long verification procedure.

Notably, the casino sets a higher monthly withdrawal limit than many of its competitors, allowing you to cash out up to $7,500 per week and $30,000 per month, respectively. But I’d like to see more withdrawal options with lower minimum cashout limits – $100 is overwhelming compared to other casinos popular in Australia, like Hell Spin, which allows you to withdraw as little as $10.

Customer Support

I’ve tested Fair Go support via live chat, and their responses weren’t long in coming (up to several minutes). The chat window is a bit inconvenient due to its small size; even though you can open it in a separate window, the conversation history is not kept when you close it. Other options to get in touch with Fair Go support include email (support[a]fairgo.com) and a phone call, which can be scheduled via live chat.

Their representatives are ready to help you 24/7, but you may also find instant answers to burning questions in the FAQ section. What’s more, the Fair Go casino has a social media presence:

• X;

• YouTube.

Fair Go Games & Software Developers

Fair Go online casino seems a bit cluttered at first sight, but you quickly get used to its layout. It houses about 200 games from Real Time Gaming and Visionary iGaming, and all of them can be found in different categories: New, Hot, Pokies & Slots, Table Games, Jackpots, Video Poker, Specialty, Progressives, and More Games. You can also add games to your favorites and sort some of them by novelty, alphabetical order, jackpot size, and features. An option to look for a title by name is there as well, but you need to hit the hamburger icon and pick Search Games to access it.

• Pokies: I’ve found 170+ titles with different numbers of reels, themes, and features. The most popular pokies include Gem Fruits, Stardust, Panda’s Gold, and Scuba Fishing.

• Jackpot games: you are free to try your hand in 11 progressive jackpot games granting wins up to $1.5 million – Megasaur, Aztec’s Millions, and some others.

• Table games: the collection is limited to 8 tables: 3 blackjack and 5 poker titles. However, there’s also 1 roulette game hidden in the Specialty section.

• Live casino: real-dealer titles are provided by Visionary iGaming; you will access them via the More Games section. The portfolio consists of 5 blackjack, 4 roulette, 2 baccarat, and 2 Super6 games.

I can’t say that Fair Go’s usability is flawless since game filtering and categorization still seem unpolished. The collection of 170+ pokies from just one provider will hardly keep you entertained unless you are an avid fan of RTG. The choice of table and live games is in no way better. Luckily, you can run pokies in demo mode before playing for real, although you’ll need to re-login to switch to the Practice Mode.

Mobile Version

I tested how the mobile version of the site works. The site is very well adapted, and all sections are preserved. The homepage also contains information about Recent Winners, Bonuses, and a menu with game categories. There is a slight visual difference between the desktop and mobile versions. In the desktop version, games are hidden behind the menu, and to see their titles and covers, you need to click on one of the categories (New, Fair Go’s Finest, Top-Paying Pokies, and others). In the mobile version, however, all these games are visible right on the homepage. Instead, the desktop version’s homepage displays player reviews, a link to the casino’s magazine, FAQs, payment system logos, and other general information.

The mobile version lacks a footer with useful links, such as Responsible Gaming, Privacy Policy, and FAQ. However, the T&Cs are available in the side menu. They are quite detailed and contain all the necessary information for players.

The registration process in the mobile version also consists of three steps and takes the same amount of time. Just like in the desktop version, players can access Live Chat even without being logged in.

Another important point is that in the mobile version of Fair Go Casino, the payment methods, deposit process, and withdrawal process look exactly the same.

I tried launching and playing games in the mobile version, and the experience is just as smooth as in the desktop version. For example, the mobile version also allows players to try demo games without logging in as in the best online casinos in Australia. I tested the demo version of Mask of the Golden Sphinx. I was particularly curious to try this game because I know it has complex graphics. However, it launched on my mobile phone without any delays or visual distortions — just as well as in the desktop version.

Comparison with other brands

For the most part, Fair Go Casino is on par with other brands from our list of casinos online. For example, it offers a player-friendly Welcome Bonus, has a decent rating, a sufficient number of payment methods, and, like all the brands listed in the table, features a VIP program. However, the casino has the smallest selection of games compared to the other brands shown and the highest minimum deposit. Additionally, the casino should consider launching a mobile app — this would make gaming even more convenient for users and help it stand out among other AUD online casinos.

Final Verdict

Fair Go casino seems a bit messy in navigation and highly risky due to the absence of an official license. Even though you have a bunch of bonuses to choose from, their obscure, unfair terms screw things up, forfeiting all confidence in the fairness of this casino. You can plunge into live dealer games, progressive jackpot pokies, and table games, but their number is very limited since the software is produced by only two studios. I’m also missing some popular payment methods to withdraw winnings, and the minimum cashout amount is too high.

Nothing makes this casino worthy of your time. Why risk your cash if there are plenty of other, truly fair platforms delivering the very gambling experience you expect? SlotsUp is here to help you find what you need, be it the best platforms accepting cryptocurrency, new websites, or fast payout casinos. Take a couple of minutes to read our reviews now and enjoy hours of fascinating gambling time afterward! Make smart choices with SlotsUp!

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