National Casino Review

Introduction to online casino

The National online casino has been operating since 2021 and has received decent reviews from players.

The casino features a modern interface and user-friendly usability for players. In the desktop version, the main page includes a menu at the top and left side with links to various sections and pages: Games, Live Dealers, Promotions, Tournaments, Hall of Fame, VIP, Contacts. 

Additionally, Fortune Wheel and Missions are highlighted as separate buttons. On the left side, a Latest Winners feed is displayed in real time, showing the winning amounts, winners’ nicknames, and the games they played.

I switched to the mobile version and noticed that the only difference is the way the content is structured. For example, the main menu is located at the bottom instead of the left side. Additionally, Promo Hub and Missions buttons are placed separately at the top. All language versions are also available here.

While writing this National casino review, I noticed a notification on the website stating that an app is available for players, so I checked the instructions. Based on them, I realized that it’s not a full-fledged app but rather a shortcut on the mobile device’s home screen. Still, this might be convenient for some players.

I couldn't find any license information on the website, so I contacted customer support. In the live chat, I was advised to contact support by email regarding my question. Unfortunately, I never received a response to my message. As a result, I conducted my own research and found information about the active licence in open sources. I verified this information and discovered that the casino holds two licences: Curaçao licence (8048/JAZ2017-067) and a Kahnawake licence No. 00882 issued on May 19, 2021.

Important T&C

The minimum age for players is 18 years or the legal age of majority, according to the laws of the country they reside in.

I found a list of countries whose players are not allowed to use the site: USA, France, UK, Netherlands, Malta, UAE, Turkey, Latvia, Estonia, Lithuania, Belgium, Curaçao, Cyprus and others. The full list of available countries and territories is available here — in the section “Requirements for Playing at National Casino”

At any time, the National Casino may request a KYC verification, and the player will have two weeks to verify their account. Typically, the standard set of documents is required: proof of identity, a screenshot of the payment system, and a screenshot of a document confirming the current residential address (not older than three months). There is a dedicated section in the player's profile settings for uploading these documents. In some cases, additional documents may be requested, such as proof of income, a selfie with an ID, and others.

If a player has not logged into their account for 12 months, the account will be considered inactive. From that point on, the casino will charge a monthly administrative fee of €/$10. The fee will continue to be deducted as long as the balance is positive and will stop if the account becomes active again or the balance reaches zero.

For any National Casino complaints, players should contact customer support.

At the time of writing this National Casino review, I also found a separate section on the website dedicated to responsible gaming. It provides information stating that a player can contact support to self-exclude from gaming. Additionally, the support team can set limits on losses, deposits (excluding cryptocurrencies), session duration, and wagers. I decided to test this by reaching out to Live Chat and requesting a daily loss limit. The operator responded quickly and set the limit immediately — the feature really works.

Besides that, I also found a list of useful resources and organizations that provide support for problem players.

Registration process

The registration process on the website consists of several steps, during which I filled out forms with my details:

1. I entered my email and password, and I also checked the box to agree to receive National Casino bonus offers (this was optional).

2. I selected my country from the list, chose my currency, and entered my phone number. There was also a field for entering a promo code, but I didn’t have one.

3. I entered my First Name, Last Name, selected my gender, and provided my date of birth.

4. I selected my city, entered my address, and provided my postal code.

5. I confirmed that I am 18 years old and that I have read and accepted the Terms & Conditions (T&C) and Privacy Policy.

Casino bonuses

In the Promotions section, I found many bonuses for players, including: First Deposit Bonus, Second Deposit Bonus, Highroller Bonus, and Friday Reload Bonus. You can read all bonus terms in detail here.

Players also have access to promotions such as the Fortune Wheel, Missions, Tournaments, and the VIP Program.

Fortune Wheel Bonus

For each deposit, players get a chance to spin the Fortune Wheel and receive additional bonuses.

The wheel has three tiers: Bronze, Silver, and Gold. The last two become available starting from the third deposit, with the Gold tier offering the most generous rewards.

Depending on the deposit amount, players can spin the wheel in different modes:

• One Bronze spin is available after registration.

• A deposit of €/$20 grants access to the Silver Wheel.

• A deposit of €/$100 allows players to spin the Gold Wheel.

As a reward, players can receive FS and RP, which can later be exchanged for other bonuses in the Store.

Missions

This section features missions that reward players with additional RP, which can be exchanged for opportunities to play Mini Games or receive Free Spins in the National online casino.

Right after registration, players can earn points by completing tasks such as changing their avatar, choosing a nickname, and more.

There are also daily missions that are regularly updated, such as those based on the total bets placed during the day.

Tournaments

The Tournaments section features new offers updated daily, as in other international casinos online. At the time of writing this National Casino review, three tournaments were available, with prize pools starting from €/$50.

VIP Program

The VIP Program consists of 15 levels. To level up, players need to accumulate Credit Points (CP).

For every €/$30 spent, 1 CP is awarded.

For example, reaching VIP Level 1 and earning 25 Free Spins as a reward requires 25 CP.

The maximum possible reward is 100,000€/$, which can be claimed at the highest 15th level by accumulating 3,500,000 CP.

I did not find any National Casino no deposit bonuses, but our team has already contacted the casino to secure one exclusively for our users. And you can always find other promotions from casinos on this SlotsUp’s page.

Payments

When registering, players can choose one of the following currencies for their account. The National Casino positions itself as an international platform, allowing players to open an account in more than 20 different currencies.

The payment methods for deposits and withdrawals depend on the player's country. You can check which options are available to you here.

At the time of writing this National Casino review, I found out that

1. Visa is not supported in the following countries: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.  

2. While Mastercard is unavailable in the others: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the UK.

The minimum deposit is €/$10, which is quite convenient for players, although some payment methods may require a higher amount. For example, Skrill and Neteller set the minimum at  €/$55. Maximum deposit limits also vary by payment provider: the lowest is with Cash2Code at just  €/$650, while cryptocurrencies offer limits of up to €/$30,000.

National Casino withdrawal limits also apply: 

• €/$4000 per day 

• €/$16000 per week

• €/$50000 per month 

I can’t say that the casino has the fastest withdrawal options, because for some methods, the withdrawal processing time can take up to three days. So if it is important to you - find the best casino with fast payout in the list.

The casino does not charge any internal fees. The only exception applies when an account is closed and the remaining balance is returned to the player. If there are still funds in the account, a transaction fee of €/$12.5 will be applied for a manual bank transfer processed by the casino team.

Before withdrawing funds, players must pass the document verification process, which I already described in the Important T&C section.

Games catalog

A wide selection of National Casino games from well-known providers is available for players. The game section is well-structured for easy browsing and searching. Players can search by game title or provider. There's also an option to select the "For You" section, which automatically suggests games that might match your interests. Other available categories include Popular, New, Hits, Slots, Bonus Buy, Daily Drops & Wins, Fast Games, Roulette, and Blackjack.

You can browse games by provider, category, or title, and you can also mark any game with a “heart” to save it to your favorites. The selection process is simplified further by the visible RTP displayed next to each game.

The main menu also includes a Hall of Fame section, where players can view real-time data on top winners and the latest winners. This section shows which games the winners played and how much they won.

Players can access Demo versions of the games. And not only after registration and National Casino login. There are free slots without registration or download.

Certain provider games are restricted for players from specific countries, including Street Fighter Video Slot, Fashion TV Video Slot, Planet of the Apes Video Slot, Vikings Video Slot, Narcos Video Slot, and the Universal Monsters series (Dracula, Creature from the Black Lagoon, Phantom’s Curse, and The Invisible Man).

Additionally, jackpot winnings are not available for players from Australia, Denmark, Italy, Japan, Spain, Azerbaijan, China, India, Israel, Malaysia, Qatar, Thailand, Tunisia, Turkey, and the United Arab Emirates. The full list of restricted countries can be found in the Terms & Conditions (T&C).

Support

To find an answer to their question, players have several options: checking the FAQ, contacting Live Chat, or sending an email. While writing this National online casino review, I carefully explored all available support options.

The FAQ section on the National Casino is quite detailed, covering around 60 questions. However, all the information is presented in a continuous block of text, making it somewhat difficult to navigate.

The Live Chat includes two modes — interaction with a bot and communication with a live agent. When using the bot, players can choose a question category: Deposit bonuses, Other promos, VIP Program, Deposit/Withdrawal, KYC/Verification, T&C, Casino bet issue, My account, Other questions, Can I play here?, or Share feedback.

To start a conversation with a live agent, you simply need to type “invite a human” in the chat. The Live Chat agents respond quickly and are genuinely helpful in resolving issues. Replies typically arrive within a few minutes.

The email support took a bit longer to respond. While writing this National Casino review, I sent several inquiries and received replies anywhere from one hour to several hours later.

FAQ