NationalCasino Casino Review

Casino Review

The National Online Casino has been operating since 2021 and has received decent reviews from players.

The casino features a modern interface and user-friendly usability for players. In the desktop version, the main page includes a menu at the top and left side with links to various sections and pages: Games, Live Dealers, Promotions, Tournaments, Hall of Fame, VIP, Contacts. Additionally, Fortune Wheel and Missions are highlighted as separate buttons. On the left side, a Latest Winners feed is displayed in real time, showing the winning amounts, winners’ nicknames, and the games they played.

The website is available in multiple language versions: English, Polish, Portuguese, Spanish, Japanese, Singaporean Mandarin, German, Greek, French, Norwegian, Czech, Hungarian, Hindi, Korean, Italian, Bengali, Finnish.

I switched to the mobile version and noticed that the only difference is the way the content is structured. For example, the main menu is located at the bottom instead of the left side. Additionally, Promo Hub and Missions buttons are placed separately at the top. All language versions are also available here.

I couldn't find any license information on the website, so I contacted customer support. They replied that the information is available in the footer of the site.

However, all I found there was a statement saying: "a company registered in Costa Rica with company registration number 3-102-870294 and having its registered office in Costa Rica".

I reached out to support again to clarify what license they operate under. Their response was once again vague: "Please be informed that all information regarding the license can be seen at the bottom of our website".

Despite my efforts, I couldn't find any actual license details anywhere on the site, and it is an important term to choosing the right online casino.

Important T&C

The minimum age for players is 18 years or the legal age of majority according to the laws of the country they reside in.

I found a list of countries whose players are not allowed to use the site: USA, France, UK, Netherlands, Malta, UAE, Turkey, Latvia, Estonia, Lithuania, Belgium, Curaçao, Cyprus and others. The full list of restricted countries and territories is available in the Terms & Conditions (T&C) and is constantly updated.

At any time, the National Casino Online may request a KYC verification, and the player will have two weeks to verify their account. Typically, the standard set of documents is required: proof of identity, a screenshot of the payment system, and a screenshot of a document confirming the current residential address (not older than three months). There is a dedicated section in the player's profile settings for uploading these documents. In some cases, additional documents may be requested, such as proof of income, a selfie with an ID, and others.

If a player has not logged into their account for 12 months, the account will be considered inactive. From that point on, the casino will charge a monthly administrative fee of 10 EUR/USD (15 CAD/AUD). The fee will continue to be deducted as long as the balance is positive and will stop if the account becomes active again or the balance reaches zero.

For any complaints, players should contact customer support.

At the time of writing this National Casino review, I also found a separate section on the website dedicated to responsible gaming. It provides information stating that a player can contact support to self-exclude from gaming. Additionally, the support team can set limits on losses, deposits (excluding cryptocurrencies), session duration, and wagers. I decided to test this by reaching out to Live Chat and requesting a daily loss limit. The operator responded quickly and set the limit immediately — the feature really works.

Besides that, I also found a list of useful resources and organizations that provide support for problem players.

Registration process

The registration process on the website consists of several steps, during which I filled out forms with my details:

Casino bonuses

Players from Finland, Japan and Georgia aren't eligible for any deposit-based bonuses. In the Promotions section, I found many bonuses for players, including: First Deposit Bonus, Second Deposit Bonus, Highroller Bonus, and Friday Reload Bonus.

Welcome Bonus

For the first deposit, players receive a 100% bonus up to 100 EUR/USD (150 CAD/150 AUD) + 100 Free Spins for Avalon: The Lost Kingdom.

To claim it, a minimum deposit of 20 EUR/USD (30 CAD/AUD) is required.

Free Spins are credited in two stages: 50 FS are granted immediately, and the remaining ones within 24 hours.

The wagering requirement is x40.

There is also another offer available exclusively for the first deposit – the Highroller Bonus. This means that the player must choose between these two bonuses for their first deposit, depending on which one is more beneficial for them.

So I decided to compare the conditions of these bonuses and others.

Fortune Wheel Bonus

For each deposit, players get a chance to spin the Fortune Wheel and receive additional bonuses.

The wheel has three tiers: Bronze, Silver, and Gold. The last two become available starting from the third deposit, with the Gold tier offering the most generous rewards.

Depending on the deposit amount, players can spin the wheel in different modes:

• One Bronze spin is available after registration.

• A deposit of 20 EUR/USD (30 CAD/AUD) grants access to the Silver Wheel.

• A deposit of 100 EUR/USD (150 CAD/AUD) allows players to spin the Gold Wheel.

As a reward, players can receive FS and RP, which can later be exchanged for other bonuses in the Store.

Missions

This section features missions that reward players with additional RP, which can be exchanged for opportunities to play Mini Games or receive Free Spins in National Online Casino.

Right after registration, players can earn points by completing tasks such as changing their avatar, choosing a nickname, and more.

There are also daily missions that are regularly updated, such as those based on the total bets placed during the day.

Tournaments

The Tournaments section features new offers updated daily as in other international casinos online. At the time of writing this National Casino review, three tournaments were available, with prize pools starting from 50 EUR/USD (80 CAD/AUD).

VIP

The VIP Program consists of 15 levels. To level up, players need to accumulate Credit Points (CP).

For every 30 EUR/USD (45 CAD/AUD) spent, 1 CP is awarded.

For example, reaching VIP Level 1 and earning 25 Free Spins as a reward requires 25 CP.

The maximum possible reward is 100,000 EUR/USD (150,000 CAD/AUD), which can be claimed at the highest 15th level by accumulating 3,500,000 CP.

Payments

When registering, players can choose one of the following currencies for their account: EUR, USD, CAD, PLN, CZK, NOK, BGN, BRL, CHF, CLP, CNY, HUF, INR, IQD, JPY, MXN, MYR, PEN, PKR, RUB, THB, UAH, VND. The operational currency in the casino is EUR. Therefore, all deposit and withdrawal amounts will be converted based on the exchange rate.

The payment methods for deposits and withdrawals depend on the player's country.

At the time of writing this National Casino review, I found the following options available: Credit Cards, Neosurf, Cash2Code, Utorg PSCD, Luxonpay, Astropaycard, Jeton, Skrill, Neteller, Pay by CS:GO Skins, and cryptocurrencies.

For Mastercard: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and UK.

Withdrawal limits also apply: 4000 EUR/USD (6150 CAD/AUD) per day, 16000 EUR/USD (25000 CAD/AUD) per week, and 50000 EUR/USD (85000 CAD/AUD) per month. I can’t say that the casino has the fastest withdrawal options, so if it is important to you - find the best casino fast payout in the list.

Customer Support

To find an answer to their question, players have several options: checking the FAQ, contacting Live Chat, or sending an email. While writing this National Online Casino review, I carefully explored all available support options.

The FAQ section on the website is quite detailed, covering around 60 questions. However, all the information is presented in a continuous block of text, making it somewhat difficult to navigate.

The Live Chat responds quickly and is genuinely helpful in resolving issues. Replies typically arrive within a few minutes.

The email support took a bit longer to respond. I sent several inquiries and received replies anywhere from one hour to several hours later.

Mobile App

While writing this National Online Casino review I tested both the desktop and mobile versions, and they are quite similar. The functionality is identical, but the information is structured slightly differently.

However, I noticed a notification on the website stating that an app is available for players, so I checked the instructions. Based on them, I realized that it’s not a full-fledged app but rather a shortcut on the mobile device’s home screen. Still, this might be convenient for some players.

Games Catalog

A wide selection of games from well-known providers is available for players. The game section is well-structured for easy browsing and searching. Players can search by game title or provider. There's also an option to select the "For You" section, which automatically suggests games that might match your interests. Other available categories include Popular, New, Hits, Slots, Bonus Buy, Daily Drops & Wins, Fast Games, Roulette, and Blackjack. I don’t see Live Casino here, so if it is important to you, find the best live dealer casinos online in the list.

Only after registration and National Casino login, players can access Demo versions of the games. There are no free slots without registration or download.

Certain provider games are restricted for players from specific countries, including Street Fighter Video Slot, Fashion TV Video Slot, Planet of the Apes Video Slot, Vikings Video Slot, Narcos Video Slot, and the Universal Monsters series (Dracula, Creature from the Black Lagoon, Phantom’s Curse, and The Invisible Man).

Additionally, jackpot winnings are not available for players from Australia, Denmark, Italy, Japan, Spain, Azerbaijan, China, India, Israel, Malaysia, Qatar, Thailand, Tunisia, Turkey, and the United Arab Emirates. The full list of restricted countries can be found in the Terms & Conditions (T&C).

Conclusion

I liked the National Online Casino — it has a user-friendly website and a well-optimized mobile version. The bonuses are fairly standard with average wagering conditions, but there is a comprehensive VIP program with transparent terms for players. Additionally, players can participate in Missions, the Fortune Wheel, and Tournaments to increase their bonuses.

The game catalog is well-organized, and demo versions are available after registration. However, some game restrictions apply to players from certain countries, as stated in the T&C.

There are various payment methods available depending on the player's country, offering favorable conditions for minimum deposits and withdrawals.

Customer support is efficient — if a quick response is needed, Live Chat is the best option.

I can recommend this casino.

FAQ Section