OhMySpins Casino Review

Introduction to online casino

The OhMySpins online casino operates under license No. ALSI-152406028-F12 issued by the Gaming Board of Anjouan in Mutsamudu.

The website has various reviews, including negative ones. Most of them are related to withdrawal issues or cancellations of winnings, but almost none provide specific details about their situation. However, some reviews describe their cases in detail. It is difficult to determine whether these reviews are accurate, as the casino does not officially respond to them.

The website features an interesting and modern design. When writing this OhMySpins casino review, I first explored the site through its desktop version. It is user-friendly, with no unnecessary elements. Upon my first visit, I was asked to choose a language version of the site from two options based on my location. In total, the site is available in 15 languages, including English, French, Portuguese, Arabic, German, Spanish, Japanese, Greek, Russian, Finnish, Hungarian, Norwegian, Polish, Italian, and Czech.

The mobile version is similar but more compact for smaller screens. The main menu opens in the upper left corner in both versions. It allows users to select which section they need the menu for — Casino or Sports. I chose a Casino and saw links to the following pages: Games, Top Games, Live Casino, Slots, Casino Promotions, Casino Tournaments, Bonus Crab, VIP, and Shop. There is also a separate link for Ferrari Promotions.

Important T&C

According to the rules, players must be at least 18 years old and of legal age according to the laws of their jurisdiction.

A list of countries is also provided where players are prohibited from registering and opening an account at the casino: Bulgaria, Cyprus, Denmark, Estonia, Lithuania, Malta, Moldova, Romania, Netherlands, Sweden, and the UK.

The casino international online may require players to provide all information necessary to verify their identity as part of the KYC process. This may include an ID, proof of residence, transaction history from the payment system used, or any other documents that are part of the list. Players must submit these documents within 30 days of the request. Document verification usually takes up to 10 days.

Players can submit any complaint to the dedicated email complaints@ohmyspins.com, and it will be reviewed within 10 days, although this period may be extended depending on the specifics of the issue.

If a player does not log into their account for 180 days, it is considered inactive. The casino warns that in this case, an administrative fee of 5 EUR/USD (10 CAD/AUD) will be deducted until the account becomes active again or the balance is depleted.

To close an account, players only need to send a request to support@ohmyspins.com. If the balance is positive, all funds in the account will be forfeited.

When I wrote this OhMySpins online casino review, I found a dedicated section on responsible gaming. It contains general information, a list of organizations providing help on this matter, and information on how to protect minors from gambling. It also mentions the possibility of self-exclusion. To use this option, players must contact support, and the account will be closed within the next 24 hours.

Registration process

Registration consists of 3 steps.

Step 1

I entered my OhMySpins casino login, password, selected the country and currency (these are determined automatically), provided my phone number, and checked the box to confirm that I am 18 years old and agree to the T&C and Privacy Notice.

Step 2

I entered my Email, Name, Last Name, Birthday, and selected my gender.

Step 3

I entered my City, Address, Postcode, checked the box to agree to receive information about bonuses and promotions via Email (this is optional), and clicked the "Register" button.

Casino bonuses

I visited the Promotions page and saw that all offers are divided into Casino and Sports categories. This is convenient as I could easily view all promotions available for casino players.

At the time of writing this OhMySpins casino review, the available promotions included Welcome Bonus, Weekend Reload Bonus, Live Trivia Game, Weekly Reload, Sunday Spins, Live Cashback, Ferrari Promotion, and Shop.

Welcome Bonus

The bonus for players is 100% up to 500 EUR/USD or 750 CAD/AUD + 200 Free Spins. To claim this bonus, a player must make a minimum deposit of 20 EUR/USD or 30 CAD/AUD, then go to the My Bonus Section in their account and activate it.

The Free Spins are credited over 10 days, with 20 Free Spins per day. Each set of 20 Free Spins is available for 24 hours after being credited, after which they expire. The wagering requirement is x35 for the bonus and x40 for Free Spins. The bonus must be used within 7 days.

Weekend Reload Bonus

Players who deposit between Friday and Sunday can receive a OhMySpins casino bonus of up to 700 EUR/USD or 1050 CAD/AUD + 50 Free Spins. To claim only the cash bonus, a deposit of at least 20 EUR/USD or 30 CAD/AUD is required. To get both the cash bonus and Free Spins, the deposit must be 50 EUR/USD or 75 CAD/AUD.

The wagering requirement is x35 for the bonus and x40 for Free Spins. The bonus must be used within 10 days from activation.

Live Trivia Game

Every Tuesday and Thursday, players can participate in a trivia quiz show where prizes worth 3,000 EUR/USD or 4,500 CAD/AUD in golden chips are awarded. Players can win these prizes by correctly answering trivia questions.

Weekly Reload

Players who deposit between Monday and Thursday receive 50 Free Spins. To claim this bonus, they must make a minimum deposit of 20 EUR/USD or 30 CAD/AUD.

The wagering requirement for the Free Spins is x40, and they must be used within 7 days.

Sunday Spins

Every Sunday, players can place bets on ELA Games and receive Free Spins in Detective Fortune. A bet of 800 EUR/USD or 1200 CAD/AUD grants 100 Free Spins, while a bet of 100 EUR/USD or 150 CAD/AUD grants 20 Free Spins.

The Free Spins must be used within 24 hours, and the wagering requirement is x40.

Live Cashback

All players automatically receive 25% cashback on losses in the Live Casino section.

The minimum cashback amount is 5 EUR/USD or 10 CAD/AUD, while the maximum is 200 EUR/USD or 300 CAD/AUD. The cashback must be wagered x1 before withdrawal.

Ferrari Promotion

This promotion is still active, but new players cannot participate. All players who registered before December 21, 2023, are competing for a Ferrari 488 Spider. The competition involves a leaderboard, where players must place daily bets of at least 10 EUR/USD or 15 CAD/AUD to remain in the race. The promotion will continue until only 50 players remain on the leaderboard.

Throughout the promotion, players have received various additional bonuses and gifts.

VIP Program

The OhMySpins online casino has a VIP program, but its conditions are unclear. It is known that there are five VIP levels. Starting from the second level, the standard monthly withdrawal limit increases. From the third level, cashback ranging from 5% to 15% (at the highest level) is introduced. From the fourth level, players gain access to a personal account manager.

However, there is no detailed information on how players can reach these levels. When I asked customer support, I received a vague response advising me to play regularly, and your level will increase.

Shop

5% of every deposit amount is converted into Coins, which are credited to the player’s account. Coins can also be won in Tournaments.

Players can spend these Coins in the Shop, where they can be exchanged for Money Bonuses, Free Spins, or Bonus Crab.

For example, 50 Coins can be exchanged for 5 EUR/USD or 10 CAD/AUD, or for 1 Bonus Crab, which provides a chance to win additional bonuses or Free Spins.

Tournaments

There is a separate section for tournaments. When I was preparing this OhMySpins online casino review, there were four active tournaments on the website, with prize pools ranging from 500 EUR/USD (1000 CAD/AUD) to 2,000,000 EUR/USD (3,000,000 CAD/AUD).

The site doesn’t offer OhMySpins no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Payments

The currency is automatically selected during registration, and the player cannot change it. For example, if you register with a European country, the currency will be set to EUR, in Australia, it will be AUD, and so on. Changing the currency after registration in the personal account is also not possible.

For deposits, the available payment methods include Mastercard, PaySafeCard, Rapid, Skrill, Skrill 1-Tap, Neteller, CashtoCode, Jetonbank, MiFinity, and cryptocurrencies: TRC20, ERC20, Bitcoin, Ethereum, Litecoin, Ripple, USD Coin, Bitcoin Cash, Cardano.

For withdrawals, the available options include VISA, Mastercard, Rapid, Revolut, Bank Transfer, Skrill, Skrill 1-Tap, Neteller, Jetonbank, MiFinity, and cryptocurrencies: TRC20, ERC20, Bitcoin, Ethereum, Litecoin, Ripple, USD Coin, Bitcoin Cash, Cardano.

There are withdrawal limits: 500 EUR/USD (1000 CAD/AUD) per day and 7000 EUR/USD (15000 CAD/AUD) per month. These limits may increase according to the VIP program conditions. For example, at the highest VIP level 5, the limits increase to 1500 EUR/USD (2500 CAD/AUD) per day and 20000 EUR/USD (30000 CAD/AUD) per month.

The minimum wagering requirement before withdrawal is 1x. Payment methods may vary depending on the player's country.

Games catalog

The OhMySpins casino online offers a wide selection of games from well-known providers.

The game section on the desktop version is identical to the mobile one. It includes a search by game title, provider, and category, such as: TOP, New, Popular, Slots, Live Casino, Jackpots, Megaways, and Table Games.

One convenient feature is that demo versions of the games are available. You don’t even need to be registered or logged in to free slots online for fun no download.

There are territorial restrictions for players. NetEnt games are not available in Albania, Australia, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Sweden, Switzerland, and the UK.

Vikings is not available in Canada, France, the USA, and other countries.

Universal Monsters games (Dracula, Creature from the Black Lagoon, The Invisible Man) are only accessible in Andorra, Austria, Bosnia and Herzegovina, Cyprus, Finland, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, San Marino, Serbia, Slovakia, and Slovenia.

The full list of country restrictions can be found in the T&C.

Support

There are two ways to contact the casino’s support team: via Live Chat or Email. I tried both methods.

The Live Chat connected instantly, and I was immediately assisted by an agent. Most of my questions were answered there.

After reaching out to Email support, I received an automatic response right away with a ticket number and a notice that someone would get back to me shortly. The agent replied in about 40 minutes, but by that time, I had already received the answers I needed through Live Chat.

Desktop vs Mobile version

When I was preparing this OhMySpins casino review, I spent a lot of time both on the desktop and mobile versions. They are almost identical, and I didn’t find any significant differences.

The only thing I want to point out is that a player cannot be logged in on two devices simultaneously. When I opened the site on the desktop, I was logged out of my account on the mobile version, and vice versa. This isn’t a downside, on the contrary, it’s a sign of security for the user.

Conclusion

I liked this OhMySpins online casino. It has everything a user needs.

What I most want to highlight is the vast number of bonuses for casino players with favorable wagering conditions. The only thing I couldn't understand was the terms of the VIP program, and I couldn't get an answer about it. Its conditions are unclear.

I also liked that there is a wide range of payment methods for players, and the minimum deposit starts from 10 EUR/USD (15 CAD/AUD). These are quite favorable terms.

The casino offers a good selection of games, and I want to emphasize as a significant advantage that players can test demo versions of games before registration.

Overall, I have a positive impression of the casino. I can call it the best mobile real money casino and recommend it.