SafeCasino Review

The SafeCasino has a modern website with a convenient mobile version and an app. Players can use 13 language versions of the site, including localizations for Australia, New Zealand, Canada, and other countries.

I carefully studied the casino’s reputation and can say that it mostly has good ratings and positive reviews. The lowest score according to statistics on TrustPilot is 3 out of 5 stars. The comments there are not critical — for example, one player wrote that they would like to see new offers more often.

The casino operates legally under a Curaçao License. This information is stated in the T&C.

Important T&C

Only players who are at least 18 years old can register on the casino website, and they must also meet the age requirements for the relevant services in their country. The T&C also contains a list of restricted countries.

If players have any SafeCasino complaints, they can contact customer support. If the outcome of the dispute does not satisfy them, the player can contact any independent body to resolve the situation.

If a player does not log in or log out of the account for 12 hours, the account is considered inactive. From that moment, an administrative fee of €/$10 will be deducted from the player’s balance. The deduction will continue until the balance reaches 0 or the player reactivates the account.

Before processing a withdrawal, the SafeCasino will verify the player’s identity based on the documents provided. There is a separate section called Verification in the personal account where the documents must be uploaded. Three types of documents are required:

1. Confirm identity (passport, driver’s license, national ID)

2. Confirm payment (screenshot from an online bank, bank statement, e-wallet page, etc., showing the deposit)

3. Confirm address (photo of a bank statement, utility bill, or payment for mobile service) — all documents must not be older than 90 days.

In some cases, the SafeCasino may request a selfie with an identity document, a selfie with an identity document, and a special sign, or a phone call. Sometimes a video call may also be required. If a player does not pass verification or refuses to complete it, their winnings may be cancelled, and the account may be closed.

I found information about responsible gaming on a separate page. It contained general information, but there were no useful contacts of support organizations and no mention of options such as limits or self-exclusion. I decided to contact support to ask whether a self-exclusion option is available as a basic tool. I learned that it is indeed available. Through support, I also found out that I can set deposit limits and loss limits for a day, a week, and a month. I think the casino should update its responsible gaming page and add all available options there.

Registration process

I registered at the casino quite quickly. For this, I only needed to fill in one form: choose the country and currency, enter an email (SafeCasino login), and password. Here, it is also possible, optionally, to subscribe to promotional offers or enter a promo code if there is one. It is possible to unsubscribe from promotional emails later in the personal account settings.

After registration and before verification, the player needs to go to the Personal Details section and enter:

1. User information: first name, last name, date of birth, gender

2. Address information: country, city, street, post code

3. Contact information: phone number

SafeCasino Bonuses

According to the T&C, players from Japan and Georgia cannot receive any deposit SafeCasino bonuses.

The following bonuses are currently available for players: welcome bonuses on the first four deposits, a no deposit bonus for installing the app, and reloads.

Players can also take part in Wheel of Fortune, Missions, Tournaments, and the VIP program.

Wheel of Fortune

There are three versions of the Wheel of Fortune: bronze, silver, and gold. It is possible to win free spins or bonus money. The higher the level, the more valuable the prizes.

Right after registration, I had 1 bronze spin available, and I used it. I won 5 FS on one of the bonus games. It was valid for 3 days with a wagering requirement of x40. So after registration, I received an extra SafeCasino no deposit bonus.

To continue playing Wheel of Fortune, deposits are required:

• If you deposit at least €/$20, you can receive a Silver wheel spin.

• If you deposit at least €/$100, you can receive a Gold wheel spin.

Missions

By completing different missions, players can earn points. These points can be exchanged for cash bonuses, free spins, and mini-games in the Store.

For example, if during one week you place bets in slots from €/$0,6 (from 100 to 5,000 spins), you can receive 1,600 points for this challenge.

For comparison, in the Store:

• 5 FS can be exchanged for 1,000 points

• 1 cash bonus costs 2,000 points

• 1 spin in the bronze Wheel of Fortune costs 3,500 points

All points can be accumulated and later exchanged for different benefits.

Tournaments

When I was preparing this SafeCasino review, three active tournaments were available for players with prize pools in cash and free spins. Each tournament had a leaderboard showing the results and winnings.

VIP Program

The casino offers 50 VIP levels. When reaching each level, the player receives prizes.

From level 1 to level 9, players can receive free spins. Starting from level 10, players can receive cash rewards. At level 50, players can get the main prize — a Porsche 911.

Right after SafeCasino registration, the player receives the first level. To move through the levels, it is necessary to collect SCs.

1 SC = €/$10 wagered on bets.

For example, to reach level 2, a player needs 249 SCs, which means placing bets worth €/$2,490. For reaching level 2, the player receives 10 FS.

Payments

The currency can be chosen during registration, but later in the personal account, it is possible to add additional currencies.

The choice of payment methods depends on the player’s country, but it includes bank cards and transfers, e-wallets, vouchers, and cryptocurrencies.

Please note that VISA and Mastercard have restrictions for some countries.

The minimum deposit limit for most methods starts from €/$10. This applies to VISA, Mastercard, Apple Pay, Skrill, and others. The maximum deposit limits range from €/$1,500 to €/$100,000.

The minimum withdrawal limit also starts from €/$10. The maximum SafeCasino withdrawal limits are €/$4,000 per day, €/$16,000 per week, and €/$50,000 per month. For players with higher VIP levels, these limits may be even higher.

Before withdrawing money, the player must complete verification. The processing time for a withdrawal request may take up to 3 working days. There is also a fairly strict rule that the player must wager their deposits at least x3 before making a withdrawal.

The casino does not charge any commissions, but payment systems may charge them. At the same time, the fees will not exceed €/$16.

All tax obligations are the responsibility of the player.

Games catalog

Players have access to a large selection of SafeCasino games from 132 providers. At the same time, keep in mind that some of them have territorial restrictions.

The casino has a convenient catalog where games can be searched by name, category, collections, or providers. In the provider search, the list can be sorted by popularity, number of games, or alphabet.

Among the categories available are: Popular, New, Hits, Slots, Bonus Buy, Drops & Wins, Specials, Fast Games, BGaming Drops. There is also a category with personal recommendations.

Among the collections available are: Fruits, Civilizations, Fantasy, Egypt, Pirates, Horrors, Book of, Sweets, Party, Sport, Western, Luxury Life, Joker. Sometimes seasonal collections may also appear — for example, X mas/New Year.

When I was preparing this SafeCasino review, I noticed that under each game, it shows how many players are currently playing it, and games with high RTP are also marked.

Games with live dealers are placed in a separate section. There you can find roulette, blackjack, baccarat, game shows, poker, bac-bo, and others.

Most games have demo versions, which is convenient.

I also liked that there is a separate page called the Hall of Fame. There you can see statistics of latest winners, as well as big winners of the day, week, and all time. The games and the winning amounts are also shown.

Support

Players can contact support through email agents and live chat. When I was collecting information for this SafeCasino review, I communicated mostly through the live chat.

Agents connect almost instantly, but it may take several minutes for them to reply to each message. After asking a question, I sometimes had to wait 5 minutes or more for a response. Then the agent returned and provided full information.

Email agents also do not reply quickly. I sometimes waited around an hour for a response. Though for an international online casino site, this is not that long.

At the same time, I have no complaints about the quality or usefulness of the answers.

It might be a good idea to add the support working hours and the expected response time on the contacts page.

FAQ