SlotLords Casino Review

Casino Review

SlotLords is an online casino that has been operating for several years and has accumulated a significant number of SlotLords casino reviews, including negative ones. However, I noticed that the SlotLords casino does respond to many of these complaints, often providing clarifications or explanations for the issues raised.

After analyzing its reputation, I decided to investigate the casino’s licensing information. Unfortunately, there is no license mentioned anywhere on the website. I contacted customer support multiple times via Live Chat and Email to get clarification, “Is SlotLords casino legit?”. The agents assured me that the licensing details were available on the website, even specifying that they could be found in the footer — but that’s simply not true. One support agent vaguely stated that the casino operates legally and avoided giving direct answers. Meanwhile, my email inquiry was completely ignored.

While preparing this SlotLords casino review, I thoroughly explored the desktop version of the site. It features a modern design consistent with its royal theme and offers a good user experience. The main menu is located in the top-left corner and includes links to sections like: Slots, Live Casino, Instant Win, Promotions, Referral Program, Bonus Shop, VIP Club, Tournaments, Bonus Calendar, King’s Quest, Lucky Spin, and Lucky Box. You can also choose the language version from the following options: English, German, French, Estonian, Finnish, and Norwegian.

The mobile version mirrors the desktop version with identical layout and visual organization of the functional blocks. I didn’t notice any significant differences between the two.

Important T&C

In the Terms & Conditions, I learned that players must be at least 18 years old, as well as meet the legal age required for online playing in their respective country.

There is also a list of restricted countries and territories from which players are not allowed to deposit or play for real money. These include the UK, Portugal, the Czech Republic, Belgium, Estonia, Hungary, Spain, Greece, Lithuania, Latvia, Slovakia, Poland, Bulgaria, and Iceland, among others (the full list is available in the T&C).

The SlotLords casino may initiate a KYC verification at any time and contact the player, including by phone, using the number provided in the profile. Players will be asked to provide documents that prove ownership of their account, and they must respond within two weeks. Required documents include: a valid ID, proof of payment method, and utility bills. All documents must be in Cyrillic or Latin script — if that’s not possible, a video verification will be required.

If a player does not log in or out of their account for 12 months, the account may be considered inactive. In this case, a maintenance fee of 25 EUR/USD will be deducted monthly as long as the balance is positive. I was surprised by this amount, as it's quite high compared to what I’ve seen on other sites — usually, such a fee is no more than 5–10 EUR/USD (10-15 AUD/CAD/NZD).

Any complaints can be submitted through customer support. The claim period must not exceed one year from the date the issue occurred.

There’s a dedicated page on responsible gaming. It provides general information, links to helpful resources, and a list of organizations that assist with playing addiction. Links to these organizations are also available in the website footer. Surprisingly, I couldn’t find any information about a self-exclusion option for players, which is a crucial aspect of a responsible gaming policy.

Registration process

To register, I filled out a form where I entered the following information:

1. Email

2. Password

3. Country (automatically detected, but you can also select it manually from a list)

4. Phone number

5. Currency (automatically set, but you can manually choose from: AUD, EUR, USD, BTC, NZD, CAD, ETH, NOK, LTC, DOG, BCH, JPY)

6. I checked a box confirming that I’m at least 18 years old and that I accept the Privacy Policy and T&C.

After completing the registration, profile settings become available. There, you can add more personal information and manage or disable promotional communications. A section appears for uploading documents for verification. There’s also a Security tab, where you can immediately set up two-factor authentication to make your account more secure.

Casino bonuses

Players have access to a wide variety of bonuses: Welcome Package, Lords Bonuses, Knights Bonuses, and Exclusive Offers. There’s also a VIP Program and regular Tournaments.

However, according to the T&C, players from Sweden, Spain, the UK, and the USA are not eligible for bonuses, participation in the VIP Program, or any promotional activities. No deposit bonuses and Free Spins are not available for players from Denmark, the Netherlands, Portugal, Sweden, Bulgaria, Hungary, and others.

Welcome Package

Players can receive four bonuses on their first deposits. There is also an Alternative Bonus that can be used instead of one of the four. This bonus is more attractive due to its lower wagering requirement – just x2. So, if a player doesn’t want to break the bonus chain, they can use this alternative and continue receiving the rest of the bonuses. Each of these bonuses requires a promo code for activation.

Lords Bonuses

In this section, players can access various bonuses:

1. Lord Reload
   Every Monday and Thursday, players can receive a 25% reload bonus up to 400 EUR/USD (650 AUD/CAD/NZD). To activate it, a minimum deposit of 20 EUR/USD (30 AUD/CAD/NZD) is required, and the bonus must be wagered with a x35 requirement. No promo code is needed.

2. Duke Freespinheart
   Players can get up to 450 Free Spins on Wild Cash x9990 (by BGaming). The number of FS awarded depends on how much a player wagers on SlotLords slots. For example, wagering 100 EUR/USD (1500 AUD/CAD/NZD) grants 50 FS, while wagering 14,501 EUR/USD (25,000 AUD/CAD/NZD) gives 450 FS. The wagering requirement is x35, and no promo code is required.

3. King Cashback
   After making the first four deposits, players can start receiving cashback automatically every Sunday. The cashback percentage depends on the total amount deposited during the week. For instance, depositing between 100–499 EUR/USD (150–749 AUD/CAD/NZD) grants 3% cashback. The maximum 10% cashback is available for deposits of 5000 EUR/USD (7500 AUD/CAD/NZD) or more. This bonus doesn’t require a promo code, but it must be wagered within 7 days with a x35 requirement.

4. Queen of Live
   As the best online casino with live dealer it has a bonus which offers 10% cashback on losses in Live games. It's available after completing the first four deposits.

5. Monthly Royal Hunt
   Once a month, players can use a special promo code to claim a 100% bonus up to 500 EUR/USD (750 AUD/CAD/NZD) with a minimum deposit of 20 EUR/USD (30 AUD/CAD/NZD). The wagering requirement is x30.

Knight Bonuses

In this section, all bonuses are available via promo codes.

1. Lucky Archer
   Once a day, every Tuesday, players can receive up to 300 Free Spins on Book Of Dead (Play’n GO) or Wild Cash x9990 (BGaming) by depositing at least 30 EUR/USD (45 AUD/CAD/NZD). The number of Free Spins depends on the deposit amount — the minimum gives 25 FS. Wagering requirement: x35.

2. Emerald Knight
   Every Wednesday, players can claim a 50% bonus up to 300 EUR/USD (450 AUD/CAD/NZD) by depositing 30 EUR/USD (45 AUD/CAD/NZD) or more, with a wagering requirement of x30.

3. Brave Cavalier
   Every Sunday, players can get 25 Free Spins on Clash of Camelot (Play’n GO) or Aloha King Elvis (BGaming) by depositing 30 EUR/USD (45 AUD/CAD/NZD). The bonus must be wagered x40.

4. Tricky Prince
   On Thursdays, a 25% bonus up to 150 EUR/USD (250 AUD/CAD/NZD) + 50 Free Spins on Book of the Fallen (Pragmatic Play) or Fruit Million (BGaming) is available with a deposit of 30 EUR/USD (45 AUD/CAD/NZD). The wagering requirement is x30.

Exclusive Offers

1. Bonus Calendar
   While preparing this SlotLords casino review, the April Bonus Calendar was active. It featured 11 missions to complete, such as depositing a specific amount to receive a cash bonus and Free Spins.

2. Lucky Spin
   After every deposit, players can spin a wheel for a chance to win bonuses up to 10,000 EUR/USD (15,000 AUD/CAD/NZD). There are two types of spins — Silver and Gold — each offering different prize pools. Specific promo codes are used depending on the deposit amount.

3. Crypto Bonus
   Players receive a 5% bonus for deposits made with cryptocurrencies. This bonus has no usage limits and does not require wagering.

4. Referral Bonus
   Each player receives a referral link they can share with friends. If a referred friend makes a first deposit of 20 EUR/USD (30 AUD/CAD/NZD), the player receives a 40 EUR/USD (65 AUD/CAD/NZD) bonus.

5. Bonus Shop
   For every 20 EUR/USD (30 AUD/CAD/NZD) deposited, players earn 1 Complimentary Point (CP) and 1 Redeemable Complimentary Point (RCP). These can be spent in the Bonus Shop on bonuses, Free Spins, and even real-world rewards like subscriptions, gadgets, or a car.

VIP Club

To join the VIP Club, a player must deposit a total of 2,500 EUR/USD (4,000 AUD/CAD/NZD). Alternatively, they can exchange their VIP status from another casino to gain access. The VIP Club offers even more bonuses, higher SlotLords casino withdrawal limits, and a range of other exclusive benefits.

King’s Quest

A three-month bonus program where players can reach up to level 30, unlocking new rewards along the way. To progress through the levels, players need to collect CP and RCP by making deposits. Three months after the quest begins, progress resets and a new quest starts.

Tournaments

A large number of tournaments with various prize pools are available for players. It is convenient that this section shows not only current tournaments, but also those that have already taken place, as well as upcoming tournaments with a countdown to the start.

The site doesn’t offer SlotLords no deposit bonus, but you can find them in other sites or from other casinos on this SlotsUp’s page.

Payments

The site accepts the following currencies: EUR, USD, AUD, CAD, NZD, NOK, JPY, BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX.

For deposits, the following payment methods are available: Skrill, Neteller, CashtoCode, AstroPay, JetonBank, MiFinity, Paysafecard. This is also a casino with crypto deposit and accepts cryptocurrencies such as Bitcoin Cash, Binance Coin, Bitcoin, Dogecoin, Ethereum, Litecoin, TRON, USDT.

For withdrawals, the following methods are available: Skrill, MiFinity, Bitcoin Cash, Binance Coin, Bitcoin, Dogecoin, Ethereum, Litecoin, TRON, USDT.

The SlotLords casino does not charge any fees, but payment systems may apply fees for withdrawals. The maximum fee in this case is 16 EUR/USD (26 AUD/CAD/NZD).

The maximum withdrawal limits are 3000 EUR/USD (4500 AUD/CAD/NZD) per week and 16000 EUR/USD (22500 AUD/CAD/NZD) per month.

According to the T&C, any deposit must be wagered 1 time. However, if the player is suspected of fraud or money laundering, the SlotLords online casino may alter this condition and increase the requirement to 3 times.

This is an online casino with easy payout, so withdrawal requests will be processed within 24 hours, but may sometimes take longer.

Games catalog

The SlotLords casino games are very conveniently organized. The sections available at the start include: Pokies, Lords Slots, Live Casino, Bonus Buy, New Games, Instant Win, Jackpots, Lottery, Megaways, Hold & Win, Table Games, Popular, Game Show, Roulette, Blackjack, Baccarat, Poker.

The games can be sorted by providers or found by name in the search function.

Demo versions of games are available, even before registration and login on the site. This is very convenient.

While preparing this SlotLords review, I found restrictions on games for players from certain countries:

• NetEnt games are unavailable for players from Australia, Italy, Switzerland, Belgium, Denmark, Estonia, Sweden, France, UK, and others.

• The Vikings game should not be used in Canada, France, the USA, and other countries.

• Street Fighter is unavailable for: Canada, USA, Argentina, Brazil, Peru, and other countries.

• Universal Monsters are unavailable for players from Austria, Germany, Greece, Hungary, Iceland, Ireland, Norway, and others.

• NYX games have restrictions for players from Canada.

• Play'n GO and Pragmatic games are restricted for players from Sweden.

• Play'n GO games are restricted for players from Switzerland and Germany.

• Microgaming games are restricted for players from the USA, Italy, Denmark, France, Belgium, Australia, and others.

• Amatic games are unavailable for players from Australia, Austria, Estonia, Greece, and the USA.

A full list of restricted countries and territories can be found in the T&C.

Support

The website offers several ways to get answers to your questions: you can check the FAQ, fill out the contact form, write in Live Chat, or send an email.

While preparing this SlotLords review, I contacted support several times through Live Chat and email. In the first case, I was always greeted by a bot for the first few minutes. It’s inconvenient that there is no option to immediately switch to a human operator, even if your question isn't in the list provided by the bot. I had to repeatedly click on irrelevant queries just to get through to an operator. Once connected, the operator responds quickly.

My email inquiries went unanswered.

Mobile app

The website has a link to a mobile app. While preparing this SlotLords review, I followed the link and found an installation guide. In fact, it's just an instruction on how to save a shortcut to the website on the mobile device's home screen, rather than an actual app. As a result, it functions identically to the mobile version of the website.

Conclusion

This SlotLords online casino has both aspects I liked and ones I didn’t. The main advantage is the wide variety of bonuses and programs available for players. The bonuses come with different terms, and because there are so many, each player can choose what suits them best. I also appreciated the large selection of games, with the option to try demo versions.

What bothered me was the lack of information about the license under which the casino operates, and support does not provide an answer to this question. Overall, the support service is not at a high level. I didn’t receive a response via email, and in Live Chat, you have to spend a considerable amount of time interacting with a bot before getting a response, with no option to bypass it.

Overall, the SlotLords online casino may appeal to players.