Spinando Casino Review

The Spinando casino features a modern and user-friendly website. I started my Spinando review with the desktop version. The main menu is located on the left side and includes links to the following sections: All Games, Tournaments, Promotions, VIP, Payment, FAQ, Terms and Conditions. There are also buttons for Live Chat, Install App, and language selection. Spinando online casino available in 7 languages, including English. The login, registration, and search buttons are in the top-right corner.

In the mobile version, the menu and all these buttons are placed at the bottom of the screen. The menu opens by tapping the three-line button in the bottom left corner. Other than that, I didn’t find any major visual or functional differences between the two versions.

I also took a closer look at the casino’s reputation. Experts generally give it high ratings, while player reviews are more mixed. In some of the lower-rated reviews, players mentioned high wagering requirements and claimed that support doesn’t really help. I plan to check each of these claims carefully to see how accurate they are. For example, I saw one negative review stating that there is no license info on the site — but that’s not true. The site clearly provides all the details showing that the casino operates legally. In the footer, it states that the casino is licensed and regulated by the Curaçao Gaming Control Board (license no. OGL/2023/176/0095).

Important T&C

In the Terms & Conditions, I found information stating that only adult players are allowed to register and play on the site. This means they must be at least 18 years old or meet the minimum legal gaming age in their jurisdiction. It is the player’s own responsibility to ensure compliance with the laws and requirements in their country. The T&C also contains a list of restricted countries whose residents are not allowed to play for real money. Among them are: the Netherlands, Lithuania, Greece, Belgium, Czech Republic, Estonia, Hungary, Portugal, Latvia, Sweden, Iceland, Poland, and others.

As part of the KYC procedure, the casino may contact the player using the phone number provided in their profile. If the player does not respond within two weeks and fails to complete verification, their account may be suspended until all KYC requirements are met. The casino may also request documents (for example, an identity card, payment system details, or utility bills). These documents must be in Latin or Cyrillic script — otherwise, the casino may require the player to undergo video verification.

If a player does not log in or out of their account for 12 consecutive months, the account may be considered inactive. In this case, an administrative fee of €10 per month may be deducted from the player’s balance. This fee will stop being charged once the balance reaches zero or the player reactivates their account by logging in or out again.

Players may submit Spinando complaints or claims within one year from the date of the incident. Complaints must be sent through any support contact provided on the website. The casino, in turn, will reach out to the player using the details they provided. If no agreement can be reached between the player and the casino, the dispute may be resolved through arbitration in Cyprus under the Rules of Civil Procedure of Cyprus.

Regarding responsible gaming, I found a dedicated page. It outlines the tools available to players: deposit limits, loss limits, betting limits, cooling-off periods, self-exclusion, and session limits. All of these can be requested via email support at support@spinando.com. The page also includes a list of organizations that provide assistance to players with gaming problems, as well as links to useful software that helps parents prevent minors from registering.

Registration process

I registered on the site very quickly — it took me less than a minute. All I had to do was fill out a short form with Email (Spinando login), Password, Currency, and Country, and check the box confirming that I am over 18 and accept the Privacy Policy and T&C.

All other details can be completed later in the profile settings: First name, Last name, Date of birth, Gender, City, Address, Postal code, and Mobile phone.

Beyond the general information, the settings also include tabs for uploading verification documents and for security options. In the Security tab, you can enable two-factor authentication.

Spinando Casino Bonuses: 3 Great Bonuses

Among the Spinando bonuses available to players are: the Welcome Pack, Weekly Reload Bonus, and Cashback Bonus. There are also Tournaments and a VIP Program. If you want to try them, you can do it in this section of our review. Click “Get Bonus” and you will be redirected to Spinando casino and try each bonus after registration.

Welcome Pack

The Welcome Pack includes up to 1,750 EUR + 150 Free Spins across the first three deposits. Each of the three bonuses in the Welcome Pack has its own promo code that must be entered when making a deposit.

Weekly Reload Bonus

Players can claim a Weekly Reload Bonus depending on the amount of their deposit:

• Explorer – deposit from 20 EUR to 49.99 EUR and receive 10 Free Spins x7 days

• Adventurer – deposit from 50 EUR to 99.99 EUR and receive 25 Free Spins x7 days

• Conqueror – deposit 100 EUR or more and receive 50 Free Spins x7 days

The bonus can only be activated with the corresponding promo code. Free Spins are credited every 24 hours. Winnings from them must be wagered x40.

Cashback Bonus

To receive cashback, a player needs to place bets and accumulate Comp Points. Every 5 EUR wagered = 1 CP. Later, CP can be exchanged for bonuses. Every 300 CP = 1 EUR.

Tournaments

There is a dedicated Tournaments section for players. At the time I was preparing this Spinando review, one tournament was available — Drops & Wins by Pragmatic Play with a prize pool of 2,000,000 EUR.

VIP Program

The VIP Program includes 50 levels. With each new level reached, the player receives either a cash bonus or Free Spins.

I liked that the VIP Program has transparent conditions. To progress through the levels, players must also collect Comp Points. For example, to move up to the first level and claim a bonus of 5 Free Spins, you need to accumulate 30 CP. In other words, you would have to wager 150 EUR to achieve this.

Payments

When registering, a player can choose one of 6 currencies or 5 cryptocurrencies. However, after registration, it is possible to add additional wallets in other currencies through the Wallet settings. For example, you can have EUR, USD, and DOGE wallets at the same time — or even all available currencies.

The casino’s operating currency is EUR. This means that all transactions made in other currencies will be converted, and the amounts may differ slightly.

For deposits, the following methods are available: AstroPay, CashtoCode, CoinsPaid, eZeeWallet, Flexepin, Interac, Jetonbank, MiFinity, MuchBetter, Neosurf, Neteller, Paysafecard, Rapid, Skinsback, Skrill, Bitcoin Cash, Binance, Bitcoin, Dogecoin, Ethereum, Litecoin, USDT.

For withdrawals, the options include: AstroPay, Bank Transfer, CoinsPaid, ecoPayz, Interac, Jetonbank, MiFinity, MuchBetter, Neteller, Paysafecard, Skrill, Bitcoin Cash, Bitcoin, Dogecoin, Ethereum, Litecoin, USDT.

Full list with payment methods that available in Spinando casino, for players in different countries, you will find in this part of our review.

Before submitting a withdrawal request, a player must wager their deposit three times. I saw a review mentioning strict withdrawal rules, and I believe this is what the player meant. Indeed, this is a fairly strict requirement, but it is quite common across many casinos and not something unusual. Typically, casinos explain this rule as a way to combat money laundering and fraud on their platforms — which does make sense.

There are Spinando withdrawal limits: 4,000 EUR per day, 16,000 EUR per week, and 50,000 EUR per month.

The casino itself does not charge any fees, but some payment providers may apply their own. For example, withdrawals via bank transfer may incur a fee, which will not exceed 16 EUR.

Games catalog

The casino has a convenient Spinando games section from 80+ casino games providers. The catalog includes Popular, New, Slots, Bonus Buy, Fast Games, Live Casino, Blackjack, Roulette, and Baccarat. Players can save games by clicking the heart icon, which adds them to the Favourite Games section, while recently opened titles appear in Recently Played.

There is also a search function, allowing players to look for games either by title or by provider.

Demo versions of games are available, but not everywhere. On the desktop version, I found demo modes accessible to both logged-in and non-logged-in users. On the mobile version, however, demo play is available only for registered players, while non-logged-in users don’t have access. Still, I think the key point is that demo versions are available for potential players who are deciding whether to register or not.

While reviewing the T&C, I found information that some providers restrict access to their games in certain countries. For example, NetEnt titles are not available in Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Sweden, Switzerland, the UK, the USA, and others. NetEnt also imposes separate restrictions on games like Planet of the Apes, Vikings, Narcos, Street Fighter, and Fashion TV. The Universal Monsters Slots are also restricted in certain jurisdictions.

Support

The first place I looked for information when I had questions was the FAQ section. It contains around 30 items, divided into categories: Sign Up & Log In, Account, Deposits & Withdrawals, Bonuses, Casino, Security, and Responsible Gaming.

Players also have access to Email support and Live Chat. Since some reviews mentioned complaints about the support service, I made sure to test it carefully. Email support responded to all my questions within just a few hours.

In Live Chat, you can choose the support language from English, Arabic, German, Norwegian, French, or Italian. I reached out to Live Chat multiple times, and the replies were quick and genuinely helpful. Because of this, I cannot agree with the negative feedback I saw.

Mobile App

When I was preparing this review, I noticed a button in the main menu suggesting that you can install the Spinando app. I clicked on it, but instead of an actual app, it opened instructions on how to add the website to the Home Screen of your mobile device. Of course, this isn’t a real app, but it’s still convenient — especially since the mobile version of the site works very well.

Conclusion

I have a positive impression of this casino — it offers everything a beginner or an experienced player might need. First and foremost, I liked the website itself — it’s user-friendly both on desktop and mobile. There’s a wide selection of games with demo versions, which is definitely a plus for those who want to try games before registering.

I also liked the Spinando promotions for players — the terms are quite reasonable and fair. I was especially impressed with the VIP program — its conditions are transparent, and players can anticipate their progress to earn more bonuses.

One thing I would like to see improved is the responsible gaming tools. It would be better if players could set up limits directly in their account without contacting support. Currently, players can set many different limits by reaching out to support — and it works very quickly — but having this functionality built into the account would be more convenient.

Overall, I liked how the casino operates, and I can confidently recommend it.