Casinok Casino Review

Casinok online casino has a modern website in blue and green tones. I began my review with its desktop version. The main menu is located on the left and includes the following sections: Casino, Sports, Live Casino, Mini Games, Promotions, Tournaments, Affiliate, and Support. There is also an option to select a language: English, Turkish, Russian, Spanish, German, Hindi, Finnish, Polish, Swedish, Norwegian, French, Korean, Thai, Italian, and Portuguese.

In the mobile version, the main menu can be accessed via the three-line (hamburger) button in the bottom left corner. At the bottom, there are also quick-access buttons for Sports, Casino, Live Casino, and Mini Games. Everything else on the homepage looks similar to the desktop version.

I thoroughly examined the casino’s reputation and found that it received mostly high ratings and positive reviews. There were a few low-rated reviews as well. For example, one player complained about having to pay an extra fee to withdraw funds. The casino representatives clarified the situation in the comments, explaining that the winnings were received through a no-deposit bonus, and according to the bonus terms, a verification fee may be required before withdrawal. The representatives also mentioned that this is stated in the bonus T&Cs. I will check how thoroughly all bonus conditions are described.

I easily found information confirming that the casino operates legally. The website footer states that it is registered in Curaçao and is licensed and regulated by the Curacao Gaming Authority (CGA) with License Number: OGL/2024/1800/1049 issued on 14/Aug/2024.

Important T&C

The T&Cs state that only players who are 18 years old or older — or who have reached the legal age for online gambling in their jurisdiction — are eligible to play. It also mentions that players from Curaçao, the Netherlands, Georgia, the USA, and other specified countries are prohibited from registering on the site.

If a player has not logged into the system for 12 consecutive months, their account will be considered inactive. In such cases, the casino may begin charging a monthly fee of $10 or may close the account due to prolonged inactivity.

All Casinok complaints can be submitted to the casino’s support team via email. Complaints must be filed within two months of the disputed incident. If the player is not satisfied with the resolution, they may contact the Curaçao Gaming Control Board.

The T&Cs also state that the casino does not require players to undergo KYC verification when making deposits or withdrawals. However, if the casino has any doubts about a player’s integrity, a verification process may be initiated at any time. Such a check may also be required if the winnings result from the use of bonuses. In that case, official documents will be needed to confirm the player’s full name, age (18+), and country of residence. These may include an ID card, driver’s license, utility bill, or bank statement dated within the past 3 months.

There is a dedicated section on responsible gambling, which provides tips, a list of helpful resources and organizations, as well as information about self-exclusion and time-out options. Self-exclusion can be set for 6 months, 1 year, or indefinitely — until a request for reinstatement is reviewed.

While reviewing information about responsible gambling tools, I noticed a time-out option, along with examples of periods it could be set for. I assumed these tools would appear in the account area after registration, as is often the case — but they did not. I contacted support to ask where to find these settings, but I did not receive a response. However, I received a reply stating that this option works similarly to self-exclusion. If I need a time-out, I have to email them specifying the desired duration and the reason.

Registration process

The registration process took less than a minute. I only needed to fill out a single form and enter my username (Casinok login), Email, Password, and agree to the T&Cs as well as confirm that I am over 18 years old. There was also a field to enter a promo code, if available.

After registration, additional personal information can be added to the account dashboard. There is also a separate page for uploading verification documents. Conveniently, there is a dashboard showing the player’s progress in the loyalty program, current balance, and available bonuses.

Casino bonuses

Among the available Casinok bonuses for casino players are: the Welcome Pack, Boss Club, and Tournaments.

Welcome Pack

Players can receive bonuses on their first three deposits — 300% up to 6,000 USD.

Boss Club

The club features 10 levels, each offering players various rewards, including Rakeback, Cashback, Free Spins, access to a VIP manager, and more. At the highest level, players receive a reward of 100,000 USD. To advance through the levels, players need to accumulate points — 1 point is earned for every 100 USD wagered.

Starting from certain levels, players become eligible for 100% Cashback. With a maximum bet of 10 USD and a wagering requirement of x40, the minimum bonus amount is 20 USD, and the maximum is 20,000 USD.

Tournaments

At the time I was preparing this Casinok casino review, one tournament was available for players, called Casinok Leaderboards. It included three competitions with different tiers:

• Junior Weekly with a prize pool of 5,000 USD

• Highroller Weekly with a prize pool of 10,000 USD

• Boss Monthly with a prize pool of 50,000 USD

Each had its leaderboard, and players could qualify by meeting the minimum and maximum betting requirements.

The site doesn’t offer Casinok no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Payments

The following cryptocurrencies are available for making deposits: Bitcoin, Ethereum, Ripple, Litecoin, Bitcoin Cash, Dash, Dogecoin, Tether USD, and USD Coin. If a player does not have cryptocurrency, they can purchase it directly on the site via the MoonPay service using convenient fiat currencies such as USD, TRY, JPY, INR, GBP, EUR, CAD, AUD, and ARS.

Withdrawals are also available to crypto wallets in the same supported cryptocurrencies.

To request a withdrawal, the player must wager their deposit at least once. If this requirement is not met, the casino may charge a 20% fee.

Withdrawal requests are processed quickly — within 5 to 30 minutes. The Casinok withdrawal limits are 100,000 USD per week and 250,000 USD per month.

Referring back to the earlier review I mentioned that involved a fee, I can say that the casino provides fairly detailed information about all conditions and potential charges.

Games catalog

A wide selection of Casinok games from various providers is available to players, including Pragmatic Play, Hacksaw, Nolimit, NetEnt, Endorphina, Push Gaming, and others. The game catalog is easy to navigate. You can search for games by name, filter by provider, or browse by categories such as Bonus Buy, New Games, Popular Slots, Megaways, Drop & Wins, and Crash Games.

The catalog also includes an option to add a game to your favorites for easy access later.

There is no option to test a demo version of the games. However, our catalog features many casinos where you can play slots for free.

Support

To contact support, you can write via email or use the Live Chat — I tried both methods.

I received a response to my email about six hours after sending the request, but the reply was quite detailed.

When I tried using Live Chat, I encountered situations where no agents were available at the moment. However, after trying again a few hours later, I received a response to my question. The chat is handled by live agents. I reached out several times, and they were helpful each time.

Desktop vs Mobile Version

The casino does not have a mobile app, but it offers a convenient mobile version of the site. It closely mirrors the main interface. Aside from the location of the main menu, I didn’t notice any visible differences while preparing this Casinok review.

Conclusion

I have a positive impression of this casino — it has a user-friendly website with many well-thought-out features. I liked the Casinok promotions and the loyalty program. All the terms are clear and favorable for the player.

The casino also offers a large game catalog. However, I did miss the option to try demo versions to test the games for free. This feature is common at many online casinos and is especially helpful when the site has a wide range of games.

I also had mixed feelings about the support service. I would like it to be faster, or for the Live Chat to be available at all times so players can get quick answers to their questions.

Overall, I can recommend this Casinok casino to players.