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Jackpot City Online Casino Review

The brand under discussion belongs to Baytree Interactive Ltd, which is registered in Guernsey. The presented Jackpot City casino review will observe all the essential aspects concerning the brand. They include operating allowance, reliability and security, payment options, gambling products, bounties, and reputation. Thus, a full-fledged overview will be provided to the readers.

The current online gambling club was formed in 1998. It has an active operating permission from the Kahnawake Gaming Commission, the number of which is 00892. It has been held since 2016 and is proven to be valid. The permit category is Primary CPA. According to the permission, the facility has the right to organize iGaming and gaming-related activities within and from the Kahnawake Mohawk Territory. The operator is additionally certified by Malta Gaming Authority as Bayton Ltd. It’s one of the reputable international commissions. The number is MGA/B2C/145/2007.

In addition, the Jackpot City online venue is tested by eCOGRA. The latest assures the fairness of results, the honesty and transparency of the facility functioning, the safety of transactions, and the protection of gamesters.

The Jackpot City website is powered by Cityviews Group as well as many other brands including Mummys Gold, Spin Palace, Lucky Nugget, and others. The gambling venue is also part of a reputable affiliate group – Buffalo Partners. Thus, it has many sister sites along with those mentioned above:

The gaming club offers a wide choice of developers including such well-known titles as Microgaming, Pragmatic Play, Evolution Gaming, and other reputable software builders. There are over 400 products in the collection including electronic slots, table gaming products, and live casino games.

The gambling establishment offers a wonderful Jackpot City mobile experience. There are apps for both Apple and Android gadgets. The website of the Jackpot City mobile casino also operates well. The facility offers excellent usability and comfort like its numerous sister brands.

Operating permissions and their valid numbers prove the reliability of JackpotCity. All the data are located at the bottom of the site and in T&Cs. Thus, the club is perfect for local punters from Canada and for many European risk-takers. The establishment is legit and trustworthy.

  • Excellent interface & navigation with the possibility to change the theme (dark/white)
  • A chance to test the hottest gaming products
  • Diverse and regularly updated bounties and tournaments
  • It’s not easy to contact the support team (a live chat isn’t available)
  • Demo versions of gaming products aren’t accessible without registration
  • No crypto is accepted

Jackpot City Casino

Year Established1998
Casino TypeMobile Casino Live Casino Sports Betting eSports Betting
LanguagesEnglish German Russian French Italian Portuguese Spanish Greek Turkish Japanese Arabic Latvian Croatian
Best for players fromLebanon Kuwait Qatar Azerbaijan Kazakhstan Thailand South Korea Japan New Zealand Malta Iceland Luxembourg Ireland Uruguay Brazil Haiti Chile Peru Canada Cyprus Latvia Italy Croatia Bermuda Norway Show More
Rating88
CurrenciesEUR - Euro CAD - Canadian Dollar NOK - Norwegian Krone USD - US Dollar CZK - Czech Koruna BRL - Brazilian Real JPY - Japanese Yen NZD - New Zealand Dollar THB - Thai Baht KRW - Korean Won
Deposit MethodseZeeWallet Apple Pay PayPal Credit Cards Postepay eCheck PIX InovaPay SWIFT Bank Transfer iDebit InstaDebit Interac MasterCard MuchBetter Neteller Paysafecard Skrill Trustly Visa AstroPay Maestro SMS Zimpler Debit Card PrePaid Card OKPay EcoPayz Show More
Withdrawal Methods Show More
Casino BonusEUR 1600 in total
SoftwareMicrogaming Playtech NetEnt Greentube Pragmatic Play Evolution Gaming Play'n Go Ezugi
LicencesKahnawake
VIP Programyes
Min Deposit10 EUR, 10 USD, 10 CAD, 10 NZD, 100 NOK, 1000 JPY
Game Types, , , Bingo, Blackjack, Craps, , Roulette, Slot Machines, Video Poker, Keno, , Live Blackjack, Live Roulette, Live Baccarat, , Sic Bo, , Baccarat, , , , ,
All Slot Games699
OwnerBayton Limited Casinos
Read Review Button TextJackpotCity review
mobile slot

Jackpot City Mobile Casino - ✅ Available on all mobile devices: iPhone / iPad / Android phone & tablet

Jackpot City Verdict

To present a full & trustworthy Jackpot City review & rating, all aspects of the facility were analyzed by experts including the security measures, product collection, banking options & limitations, bounties & their conditions, the quality of customer assistance, & the reputation in the iGaming industry & among real gamesters. We’ve considered existing complaints & didn’t take some of them into account as the information about the withdrawal issues & the processing time as well as wagering conditions is indicated in the rules. Considering all the advantages & disadvantages, collected data, & independent expert Jackpot City casino reviews, we built this rating.
Date Jan 30, 2024
86/100
Very good
License
Reputation
Bonuses
Games & Providers
Payment Methods
Terms & Conditions
Support & Care
Responsible gambling tools

How to Login in Jackpot City Online Casino

Like many other gaming venues, which belong to the same company, the Jackpot City casino login requires compulsory registration for those who want to test the gambling products even for free. Thus, get familiar with the procedure, which includes several steps:

  1. Visit the official site.
  2. Press the ‘Sign Up’ button either in the middle of the screen or in the upper right corner.
  3. Fill in the form with the following data: Country, Login, Password, Email address, and Mobile phone number.
  4. Look at the lower part of the page to see the second form, which should be filled in with specific personal details:
    – First & last name
    – Birthday
    – Preferable language
    – Currency (more than 15 traditional currencies are supported)
    – Gender
    – Billing address (city/street/state or region/ZIP code).
  5. Indicate whether you’d like to receive news and JackpotCity promotions by SMS/email or not.
  6. Confirm the legal age (to create a profile, a punter should be over 18).
  7. Remember the information for the automatic JackpotCity login (optional).
  8. Press the ‘Register’ button.

After this, a punter will automatically log in to the account. The gaming facility will also send a welcoming letter by email. There’s no need to confirm an email or phone number. From this moment, gamblers can use all site options, make replenishments and play for cash. After a while, the Internet casino will ask for a punter’s nationality and country of birth.

The platform is easy-to-navigate and mobile-compatible. There’s no need to download and install any JackpotCity app; the gaming facility is accessible from desktop and mobile browsers.

The Issue of Responsible Playing – How Does the Facility Protect Gamesters?

The Jackpot City casino online proffers a separate section devoted to responsible gambling (RG). The TandCs also contain a short description of the issue and explain that gambling is created primarily for fun.

The RG section describes such issues as:

  • Underage gambling
  • Self-exclusion program
  • Limitations for refills (for day/month/week)
  • Contacts of various supporting organizations (GamCare, GamblingTherapy, and others indicated at the JackpotCity com online casino).

Thus, punters can not only obtain full information concerning the issue but also get the necessary help to prevent or deal with compulsive gambling. To use any tools of RG, write to the assistance team. It’s also possible to set limitations manually by visiting the Banking section.

We think that the casino could do a better job by equipping the site with automatic responsible gambling tools. For now, when you want to change deposit limits or apply other tools to avoid gambling addiction, you need to personally contact a support manager, and this may be quite challenging for those trying to fight gambling addiction.

However, the self-assessment test from the casino may be helpful to help customers reveal the problem in time. From our side, we warn our readers to avoid compulsive gambling and play responsibly.

Casino Bonuses & Promotions

The gaming establishment creates special promos to encourage their punters and make them keep playing and replenishing their accounts. JackpotCity bonuses are constantly updated to create something new and impress the users. By now, the following extras are available for punters:

  • Welcome offer
  • Bonus wheel
  • Regular reload rewards
  • Loyalty program.

It’s essential to pay attention to the wagering conditions and other requirements. Besides, certain extras might have time limitations. Another thing to remember is that specific bounties are accessible only after the successful use of a welcoming reward (or its expiration).

Welcome offer

It’s the first and most important reward for gamblers who have just started their journey in gambling. Despite the disappointing fact that there’s no JackpotCity no deposit bonus provided, the gaming facility promises a fun prize for newcomers. The facility offers a matching bounty, which is divided into several parts:

  • The 1st part: 100% for the first replenishment
  • The 2nd part: 100% for the second replenishment
  • The 3rd part: 100% for the third replenishment
  • The 4th part: 100% for the fourth replenishment.

For every deposit of over €10, the maximum possible sum in extra credits can reach 400 EUR. As a result, punters can get up to 1,600 EUR of additional funds. Just remember that the award is offered and created exceptionally for newcomers. Gamblers have 7 days to take advantage from the reward and 2 months to wager it then. It’s strictly forbidden to create more profiles and try using the bounty more than once.Traditionally, such a generous offer is accessible only once and to newcomers only. The wager is 35x, and we should note that it’s much better than most other casinos can offer. Additionally, you should consider certain conditions concerning percentage of PR:

Bonus wheel

Such a variety of additions will become available only after at least one replenishment and successful usage of a welcoming offer (or its expiration). The bounty is represented as a wheel of luck, which offers regular prizes to active punters. It’s allowed to use the wheel every 4 hours and obtain such valuable rewards as:

  • Additional spins
  • Extra credits
  • Loyalty points (LPs) and other prizes.

Reload rewards

It’s a regular award traditionally for most gaming facilities that belong to the same operator. Such bounties are represented by match prizes for ordinary depositors. Thus, active punters are motivated to keep playing and replenishing their accounts almost daily. The percentage of a match depends on the weekday and the sum deposited.

To enjoy the award, make at least the smallest replenishment required to make a punter eligible for the bounty.

Loyalty program

To encourage & support high-rollers and those who actively play for cash, the JackpotCity casino online additionally created a pleasant loyalty program. The latest has a system of levels with six ranks. To level up, it’s required to collect LPs, which are granted for real-money gambling (and by the wheel). The only exception is the highest rank, which can be obtained only by invitation. The following levels are offered with various percentages of level bounties & daily specials:

  • Bronze rank
  • Silver rank
  • Golden rank
  • Platinum rank
  • Diamond rank
  • Rank prive (with such a status, punters can obtain 120% more daily specials and a 15% level bonus).

Every newly-registered punter starts the journey with a bronze rank. The number of LPs required to level up can be obtained using the first replenishment.

The gambling facility offers diverse promos and prizes throughout the week. When a gamester opens a Promotion section, active offers for the day are demonstrated. Both new and regular punters can obtain various rewards. Compared to many competitors (for instance Golden Lion), this facility has not just a live dealer section but also bounties related to it.

In general, promos are easily activated. No promo codes are required. It’s just enough to click ‘Claim’ in a Promo section after Jackpot City casino login.

Jackpot City Casino Slots and Other Games

JackpotCity boasts well over 500 games, amongst the most popular of which are the online slots. Undeniably the favorites worldwide, these numbers are endlessly entertaining and offer the chance to win some incredible jackpots.

Slots

Jackpot City Games

Developed by the undisputed world leader in casino software technology, Microgaming, you can expect titles that are as appealing to the eye as they are to the ear. If you’re a fan of something along the lines of yesteryear, you’ll love the selection of classic, 3-reel slots, what with their old-school imagery involving cherries, bars, and 7s. New-age fanatics will undoubtedly enjoy the wide range of 5-reel video slots. These titles amaze and dazzle with some of the slickest graphics, engaging soundtracks, and immersive cut scenes around. Some of the most popular tags include Immortal Romance, Avalon, Thunderstruck II, Tomb Raider™.

What’s more, in keeping with the times, Microgaming ensures that their latest titles (new games are released monthly) are also compatible on mobile devices, such as smartphones and tablets, so you can get your gaming action in a while on the move, too.

Apart from online slots, JackpotCity also hosts a range of progressive jackpot slots, such as Mega Moolah. These aptly named “millionaire makers” are a hit, thanks to their potential to churn out some incredible, life-changing jackpots.

Table games

JackpotCity is also home to a pervasive list of table games. Those players who prefer the look and feel of a land-based casino can enjoy video poker, roulette, blackjack, baccarat, and sic bo, to name just a few. There is no need to get into your car and drive to the local casino when you can kick up and place your bets at home.

Live dealer games

With Evolution Software, Jackpot City casino online offers a first-of-its-kind with the incredible Live Dealer. Interact with live croupiers thanks to living streaming technology and other tables playing from around the world. Entrées and cigar smoke will be up to you, of course, should you wish to really emulate the experience of being in a land-based gaming destination.

It’s worth mentioning that live software isn’t free, so you need to sign up and deposit first. The games are mobile-friendly and suitable for different bankrolls. These are the most popular Jackpot City live dealer casino games:

  • Lightning Roulette
  • Speed Roulette
  • Live Blackjack
  • MONOPOLY Live
  • Live Baccarat
  • Football Studio
  • Live Dream Catcher

Jackpot City Payout Percentage

Jackpotcity RTP table is a unique option since it displays a table with all the available games and their payout rates. You’ll hardly ever find such a tool at any other online casino, so it’s a perfect thing for your strategy. You can focus on high-RTP slots, and these are the best high-RTP games we can recommend:

  • Reel Gems, 97.49%
  • Banana Drop, 96.70% RTP
  • Dragon Shard, 96.77%
  • Fortunium, 96.47%
  • Lady Earth, 96.80%
  • 5 Reel Drive, 96.95%

The RTP score is determined by suppliers by default. This way, you access an RNG-tested casino game which provides payouts according to this rate, while the difference is the house edge earned by the casino.

When you play with an RTP of, for example, 95%, this doesn’t mean that you win €95 out of each €100. Moreover, this wouldn’t make sense. There is much more about it. Yes, the game pays €95 out of each €100 in general, but you can luckily win €100 from a single €1 bet or, vise versa, lose a large stake. That’s why gambling is random and should be taken responsibly.

Banking Tools at JackpotCity Casino

Jackpot City Payments

In the process of registration, gamesters choose the most suitable currency out of numerous available ones to enjoy Jackpot City real money products – EUR/US$/CA$/PLN/RUB/MXN/PEN/CLP/ARS/BRL/INR/JPY/GBP/NOK/SEK/NZ$/THB. Conveniently, you can track your transaction status within the Bank tab.

The latest SSL digital encryption technology guarantees safety during transactions. After our tests, we can conclude that not only deposits but also withdrawals are both fast and easy to process. Below, you’ll find more information about both!

Jackpot City Deposits

Many currencies and payment methods are offered, so gamesters from various collations can find the most comfortable way to refill the balance.

Punters can choose bank cards, transfers with online payment systems and apps, electronic wallets, and prepaid cards to make a deposit. Let’s look at the most popular methods:

  • Interac
  • Visa/MasterCard
  • iDebit
  • Paysafecard
  • Neosurf
  • MuchBetter.

The smallest and largest possible sums also depend on the options selected. In general, specific options allow depositing as little as 5 EUR. The most significant amount for the majority of tools is 25,000 EUR.

Jackpot City Withdrawals

For cashouts, the same options are available (except for prepaid cards). Besides, it’s also possible to use bank transfers. However, such operations are characterized by more excellent commissions and a longer withdrawal time. As for the limitations, it can withdraw up to 4,000 EUR per week. There are no other limits except those that can be used by the selected payment tools.

For the majority of options, the limitations are the same – from 5 US$ to 300,000 US$. The only exception is Paysafecard, which allows a min refill of 10 US$. Nevertheless, such limits are a great advantage of the venue compared to other clubs. For instance, at Golden Lion, the smallest sum should be 25 US$, while the largest is just 1,000 US$. It’s good news for high-rollers. The operations are mostly instant.

The smallest cashout is 50 US$. The following tools are offered for such operations:

  • Web wallets (an average payout time is from 24 to 48 hours)
  • Bank transfers (transactions take from 3 to 7 working days)
  • Bankcards (the withdrawal time takes from 3 to 7 business days).

Jackpot City App

Jackpot City’s sleek mobile app is a convenient way to access the casino right from your smartphone’s screen. Depending on your operating system, you can install Jackpot City app for mobile on either iOS or Android. The official site has a link to the App Store and an apk file you download to get the app for Android tablets and smartphones.

Since Jackpotcity is a Microgaming-powered operator, its games are supplied by Games Global and its sub-brands. This way, gamblers access hundreds of cross-platform games both through the browser and the app which can be installed within a few minutes.

Apple users can read more about Jackpot City iOS app, including information about the developer and players’ reviews. The app has been developed by Sugarbush Worx (Pty) Ltd, is totally free, and requires at least 12.3 MB and iOS 14.0 or later.

Reputation Among Real Punters

In general, the reputation of the JackpotCity online casino is positive. At the same time, there are certain complaints from real gamblers. They are concerned with the following issues:

  • The PR is very high (x70)
  • A long period of transaction processing (some users claim to wait for 3-7 days, however, such a period is also mentioned in the conditions)
  • Bad conditions in the loyalty program (low bounties and unfair conditions concerning points exchange – 1 US$ for 200 points).
  • It’s important to mention that the response to any complaints usually takes about 5 days. It’s quite long even compared to Golden Lion and many other competitors.
  • Even the sister site River Belle needs 4 days to respond.

We also need to say some words about customer assistance here. There’s a help portal with a detailed FAQ (in French/English). Besides, if the answer isn’t found, gamesters can contact the assistance agent via chat. Support isn’t very responsive, so punters have to wait for an agent for a few minutes. Very often, they don’t answer at all. In addition, there’s an email address available for complaints.

When you finally ask a question, the answer takes too long. Besides, they ask for an email and certain information to identify you even if a punter is logged in. Sometimes the chat starts lagging, so the procedure starts once again. There’s no phone number or email as an alternative, so customer assistance is poor.

Overall Experience

To complete the JackpotCity Casino review, the platform is reliable, secure, and comfortable. It supports responsible gambling and uses all the necessary security measures. Even though certain countries are restricted, it’s an excellent choice for Canadian and players from other countries.

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