LeoVegas Casino Review

LeoVegas is also searched for as Leo Vegas casino or LV casino.

LeoVegas online casino was launched in 2012 and is operated by the LeoVegas Mobile Gaming Group.

The casino holds 1 international and 5 local licenses.

Having tested this casino site, I have found a lot of features and information that make it a leader among other casino sites and deserving of a high rating.

1. First of all, according to “My Summary”, The casino is transparent about its operations and ownership, establishing trust among its users.

2. Secondly, the casino becomes highly popular through partnerships and contracts with football clubs and famous personalities, which increases brand trust and popularity.

3. The company that owns LeoVegas receives international awards every year.

   1. Online Casino of the Year 2024 at the Global Gaming Awards EMEA

   2. In 2023, at the EGR Nordic Awards, it was named Casino Operator and Operator of the Year;

   3. The same year, at the 2023 Global Gaming Awards in London, it also received. recognition as Casino Operator and Operator of the Year.

4. According to the official website of the LeoVegas Gambling Group, LeoVegas positions itself as the King of Mobile Casino with a strong presence as one of Europe’s leading mobile casinos, thanks to its user-friendly design, easy navigation, and mobile compatibility.

5. The convenient structuring of game categories and their personalization to the user's interests includes branded slots and live games in collaboration with providers such as Blueprint, Pragmatic Play Live, Playtech, and Gaming Corps.

6. LeoVegas casino has many trusted sister casino sites, including Slot Boss, Pink, Expekt, 21.co.uk, Pixel.bet, and Royal Panda, all operated by the same company working under one affiliate program.

Unlike casinos that we add to the blacklist, this casino has demonstrated reliability and trustworthiness for users.

LeoVegas Casino T&C: What to Know Before Playing

Before you begin signing up, it's important to understand the terms and conditions set by LeoVegas Casino. This will help guide your gameplay and overall experience at this online casino. So, I've checked LeoVegas' terms.

1. Age Requirement: Players must be 18 years or older to create an account at LeoVegas Casino. Additionally, they must adhere to any higher minimum legal age requirement specified by the laws of their jurisdiction.

2. Accuracy of Account Details: Players are responsible for ensuring that the details on their casino account match the information provided for payment. Any discrepancies could lead to challenges in accessing the account. Moreover, players may undergo a KYC verification process during withdrawals, requiring them to furnish proof of address documents such as a utility bill and driver’s license.

3. Restricted Countries: Certain countries have been restricted from accessing the site. In the Overview tab, you can find a complete list of available countries.

4. Bonus Rules: Bonus rules are integrated into the terms and conditions, which will be analyzed in detail in the bonus section of this review.  I've noticed that some parts of the bonus terms might not be fair to players. I'll explain more about this in the bonus section.

5. Withdrawal Processing Time: Withdrawals may take up to 24 hours to process, with a maximum processing period of 5 working days. It's important to note that the processing time may vary depending on the withdrawal amount. Larger withdrawal amounts might necessitate additional verification steps or undergo more extensive security checks, potentially extending the processing period beyond the standard timeframe.

6. Withdrawal Method: Withdrawals are typically made using the same method as deposits

7. Account Closure: If needed, players can request to close their account via email (Customer Support Contact: help@leovegas.com).

Signing Up at LeoVegas Casino

After checking the terms, I signed up in just 3 steps.

1. I click on the “Sign Up” button to visit the registration page.

2. For registration, I provided my email and created a password string, then clicked on "Create Account."

3. In step 3, I provided detailed personal information such as First Name, Last Name, mobile number, address, and date of birth. Additionally, I set session limitations for myself for 2 hours. Remember to play responsibly and solely for entertainment purposes.

I read and agreed to the casino's terms, then clicked on "Finish." After that, I verified my account via email and gained complete access to my account.During my registration, I also looked at the different welcome packages offered by LeoVegas, which were located at the top of the page.

Responsible Gambling Tools & Features

Responsible gaming is a crucial aspect that all players should consider; after all, it's no fun when you start losing control over your gambling habits. The terms and conditions section of LeoVegas casino highlights the risks of gambling but also encourages players to engage responsibly. Another positive aspect of LeoVegas is its extensive provisions for responsible gaming, offering various tools and features to empower players to stay in control of their activities.

Users can choose to set limits on deposits for different durations: daily, weekly, and monthly. There are also options to restrict bets and gaming sessions, initiate cooling-off periods, or even take a break using their self-exclusion tool. I particularly appreciate the time alerts on this platform, as they can remind players of the time they've spent gaming so far.

LeoVegas also provides a self-assessment system, allowing players to evaluate their gambling behavior for any potential issues. If necessary, the casino facilitates access to professional assistance through affiliated organizations.

Leosafeplay

LeoSafePlay is a vital tool developed by LeoVegas Mobile Gaming Group to prevent gambling problems and safeguard minors.

The LeoVegas casino website underscores that playing should be enjoyable while emphasizing their commitment to protecting players. LeoSafePlay offers various tools and features to monitor player activities and provides resources for self-assessment and assistance if needed.

Here are some key tools and features:

• Self-Assessment: Users can take an anonymous test to identify potential gambling issues and discuss the results with trained staff.

• Deposit, Loss, Session, and Wagering Limits: Users can set limits on deposits, losses, session durations, and bet sizes on a daily, weekly, or monthly basis.

• Player History: Users can review their gaming history, including bets, wins, deposits, withdrawals, and pending bets, to better manage their activities.

• Time Alerts: Users receive regular notifications about their gaming session durations to stay informed.

• Pause and Self-Exclusion: Users can temporarily pause their accounts or self-exclude themselves for a chosen period.

It's worth mentioning that LeoVegas collaborates with partner responsible gambling organizations like GambleAware, GamCare, and Gamblers Anonymous to assist players facing gambling problems. Additionally, the company educates players on preventing gambling issues and where to seek help if necessary.

LeoVegas Casino Bonuses: Overview and Analysis

Bonuses are an integral part of online casinos; they not only increase the fun but can also help players multiply their wins. Therefore, I have analyzed the bonuses offered by LeoVegas casino and their terms. Below is an overview of each bonus.

Analyze of LeoVegas Casino Bonuses

The sum and conditions of the welcome bonus depend on your location.

Personalized Bonus Information

Below, I have tested and analyzed the general welcome bonus and its conditions.

Upon signing up, new players can claim up to $1,000 in cash and 200 Free Spins on the Book of Dead slot game in total for their first deposit. You can easily find this offer in your account under the "My Offers" section or in the welcome offers section.

I noticed that there are varying numbers of free spins attached to different deposit amounts.

You don't require you to wager the winnings from Free Spins.

Welcome bonus requirements:

1. Minimum deposits: $10

2. Wagering for bonus money: x25

3. Offer valid for 14 days after registration

4. Free Spins bonus valid for 3 days after deposit

5. The player needs to fulfill the wagering requirement within 7 days from the date the deposit has been made.

Games contribute to the welcome bonus:

• Slots - 100% (except for below)

• Live Games – 0%

• Table Games - 10%

• Bingo games in the bingo lobby - 0%

• Video Poker - 10%

• Crash & Mine Games - 0%

• All other games - 0%

Special requirements to bonus:

• The following games contribute 70% to the wagering requirement: Blood Suckers, Dead or Alive.

• The following games contribute 0% to the wagering requirement: The Wishmaster, Pearls of India, Forsaken Kingdom, Wheely Wheely Big Win, Book of 99, 98 Bounty Hot 1, Craps (Play'n GO), LeoVegas Plinko, Balloon, PlinkoX, FootballX, Wheel Dare 2 Win, Marching Legions,1429 Uncharted Seas, Money Cart, Money Cart 2, Joker Strike, Classic Fruits, Jackpot 6000, FlyX, FlyX Cash Boosta.

Based on the bonus rules and how much each game type contributes:

• For Slots:

To meet the bonus requirements, players need to bet at least $250 for a $10 bonus and $25,000 for a $1000 bonus.

• For Table Games:

For Table Games, the minimum bet needed to meet the bonus conditions is higher. It's $2,500 for a $10 bonus and $250,000 for a $1000 bonus. This means players who prefer Table Games will have to make bigger bets compared to those who play slots.

• For Video Poker:

The minimum bet required for Video Poker is the same as for Table Games: $2,500 for a $10 bonus and $250,000 for a $1000 bonus. So, players who like Video Poker will need to make similar bets to those playing Table Games to meet the bonus rules.

In summary, to fulfill the bonus conditions, players will need to make high bets. But for Table Games and Video Poker, the bets needed are higher compared to slots. Players should keep this in mind when deciding which games to play to meet the bonus requirements.

Bonus conclusion

This bonus can be recommended due to its favorable requirements. LeoVegas offers a bonus with fair and low terms, where the minimum deposit required is only $10, unlike standard Curacao sites and other MGA-licensed sites, where the minimum deposit is typically $20.

Additionally, the wagering requirement of x25 for bonus money is relatively low compared to competitors, who often impose requirements of 40 to 50 times.

Overall, LeoVegas provides a welcoming bonus for the first deposit with accessible terms and a lower-than-average wagering requirement, making it an appealing choice for new players.

Additionally, it's worth noting that alternative welcome bonus sums and free spins may be available for players from specific regions:

• Canada: up to $1,000 and 200 Free Spins across first 3 deposits

• LATAM: up to $1,500 across first 4 deposits

• Sweden: up to 4 000 kr + 100 Free Spins

• New Zealand: up to $2,000 and 200 Free Spins across first 3 deposits

LeoVegas Live Welcome Bonus

Before we delve into the bonus details, it's important to note that:

• This bonus is not available in all countries.

• The bonus amount and requirements can vary for each country. Check the Terms and Conditions for clear information.

Not many casinos in our database offer a welcome bonus specifically for live games, but LeoVegas provides its users with a special welcome bonus tailored for live casino games. You can get up to $500 on your first deposit with their 100% Live Casino Welcome Offer!

Instructions on how to claim it:

• Open a LeoVegas Account: Sign up and select the 'Live Casino Welcome Offer', then fill in your details.

• Visit 'My Offers': Once registered, go to 'My Offers' and select 'Deposit' on your Offer Card. Choose the amount of extra cash you'd like based on the provided options, then make your deposit accordingly.

• Claim Your Bonus: Click 'Claim' on your Offer Card to credit the extra cash to your account.

I noticed that there are varying sums of bonus attached to different deposit amounts.

Requirements:

• Players have 14 days after registration to claim the bonus.

• Minimum deposit: $10.

• Wagering requirement: 40x.

Game Contribution:

• Live Games: 100% (except for certain games listed below).

• Table Games, Video Poker, Slots, and Bingo games: 0%.

LeoVegas offers a welcome bonus in its live casino, which is unusual for online casinos. This is a great option for those seeking bonuses specifically for live games. Additionally, LeoVegas has its own live game studio - the LeoVegas Exclusive Studio - where players can enjoy live games developed by LeoVegas. It's also worth noting that the bonus amount varies depending on your region, and this bonus may not be available everywhere.

• General: 100% up to $500

• Canada: up to $1,000 and $30 in Golden Chips across your first 3 deposits!

• New Zealand: up to $2,000 + $30 in Golden Chips across your first 3 deposits

• Sweden: up to SEK 4000 + 100 Free Chips

• Denmark: up to DKK 200 + 200 Free Chips

• Brazil: up to R$5000 + 8 Golden Chips

LeoVegas no deposit bonus

Unfortunately, LeoVegas does not offer a no deposit bonus for players. Instead, I recommend visiting the page with no deposit bonus offers on SlotsUp.

LeoVegas Promotions

If you want to find various new LeoVegas bonus offers, you need to visit their promotion page. This casino offers special weekly free spins on popular slots like Book of Dead and Big Bass Bonanza. Also, new games are featured weekly for progressive jackpots.

LeoVegas Payments: Options, Limits, and Fees

After researching various casino bonuses, I decided to explore the payment methods offered by LeoVegas.

I found it inconvenient that LeoVegas lacks a dedicated banking methods page, making it challenging to find information about each deposit method. The only available page is in the Support Section.

Below is the information that I found.

LeoVegas offers a range of payment methods, including card payments (Visa, MasterCard, and Wirecard), wire transfers, and e-wallets like PayPal, Apple Pay, Neteller, Skrill, and Paysafecard.

It's important to note that the availability of deposit methods varies depending on the user's country due to international licenses. For instance, PayPal is only available in locally regulated countries like the Italy, and Denmark. Here is a list of banking methods by your region.

Regarding withdrawal methods, eWallets like Neteller, PayPal, Skrill, and Trustly are recommended for withdrawal of your winnings .

The minimum deposit amount is usually $10, but the maximum deposit value varies based on the chosen method.

Processing times for withdrawals also vary, ranging from a few hours to a few days. The minimum withdrawal value is $10, while the maximum limit is $9,999.

Here's a brief overview of each deposit method:

• Card Payment: Debit cards offer swift and secure transactions, with withdrawals taking 1-3 days to process.

• Bank Transfer: Directly transfers funds from your bank account, with withdrawals typically taking longer than deposits.

• Paysafecard: Requires purchasing an online voucher for instant deposits with anonymity.

• Skrill: Known for its convenience and security, Skrill offers immediate deposits and swift withdrawals.

• Neteller: Provides secure transactions with instant deposits, but withdrawals may incur fees.

• PayPal: Renowned for its simplicity and security, PayPal offers instant deposits and withdrawals.

• Apple Pay: Offers a mobile-friendly experience for Apple users, ensuring seamless transactions.

• Google Pay: Similar to Apple Pay, Google Pay provides a streamlined process with added security layers for Android users.

Customer Support

While reviewing casino sites, one crucial aspect I don't leave behind is the customer support service – this further influences players' overall experiences at online casinos. Now, LeoVegas has an excellent, user-friendly and intuitive platform, but I'm pretty sure that certain patrons may encounter a few concerns that needneed to be taken care of when the need arises.

Impressively, this casino has a swift and responsive customer support team willing to guide players and address their challenges.

One striking feature of the support service is that they are available 24/7; thus, players can access them any day and at any hour. Support representatives at LeoVegas speak native English, German, Polish, French, etc.

Furthermore, this operator makes it quite easy to access their support, providing email, live chat, and telephone access. Additionally, users can relay any LeoVegas complaints using the Contact Form; simply hover around the top right area of the casino's site and click on the support link to access this feature.

I have tried using the various support tools consecutively, and their response time is applaudable:

Email

Using the email support, I was able to get a feedback within 12 hours. You can easily hit them up at support[a]leovegas.com, and rest assured that they will resolve whatever issues you might be facing while playing at the casino.

Phone

I was also able to quickly connect to an agent using their free toll number. Yes, you got that right; you won't get charged for calling their helpline.

Live Chat

Personally, I found the live chat to be the swiftest means of getting a response on this casino; it allows you to get efficient responses without needing to leave the casino's page – you can locate this tool at the bottom-right corner of the site. What's needed is to click on the icon, provide your name, and go ahead to state your problem. While at this, it didn't take up to ten minutes for me to get a response from an agent.

'FAQ' Page

Aside from its various support tools, LeoVegas Casino also offers a dedicated FAQ page that holds answers to various commonly asked questions. It is a well-organized space that provides detailed explanations that can help newbies and even professional punters. I loved the fact that one can easily search for keywords to easily access answers to questions that they likely have.

Game Catalog at LeoVegas: Categories and Providers

The casino offers a convenient breakdown of games and easy navigation by game types and themes.

Additionally, it's worth mentioning that the casino boasts a large selection of exclusive games, including live games developed by LeoVegas casino and published under LeoVegas Exclusive Studio provider.

I'd also like to highlight the user-friendly game search feature and the various recommendations it provides.

However, what's lacking is navigation by game providers and the ability to filter games by provider. While the search function can help find specific games, it's clear that more robust functionality is needed for organizing games into categories by provider.

Slots

In the first quarter of 2024, LeoVegas Casino had over 4300 (number of available games may vary by country) slots available, including all the most popular and sought-after providers.

The slots can be played in demo mode, allowing players to try them out before wagering real money.

It's also worth noting the selection of jackpot slots, with around 100 different games available. At the time of writing this review, the total jackpot prize across all these games was approximately €20,181,409.38.

Before diving into gameplay, I recommend reading the guides available on the slotsap blog for helpful tips and strategies.

• Online slots: tips for beginners

• How To Pick Slot Machines and Win

• Online Slots with the Biggest Maximum Win Potential

• How Much to Bet on Online Slots

• How to Read (Understand) Slot Machines

Table Games

LeoVegas has lots of live casino games, with over 100 to choose from. This is great because many other casinos don't have as many live games.

You can find all the popular types of live games here.

There's also a special section called Live LeoJackpot, where you can play live games to try and win the jackpot.

One thing they could improve is showing the limits of each game, like Conquestador casino does.

Recommendations

At the end of the section, I will provide my recommendations. Before playing online games, I suggest testing the slot games in demo mode.

We also recommend trying out slots from the following providers:

• Free Pragmatic Play slots

• Free Relax Gaming slots

• Free Push Gaming slots

Trust and Reputation

LeoVegas has a trusted reputation in the industry. As mentioned earlier, LeoVegas holds licenses from the MGA, and other local regulators, which is a big plus for ensuring players’ safety.

Similarly, the casino's terms and conditions seem fair enough because they are controlled and checked by numerous regulatory authorities.

This LeoVegas casino review has already highlighted the fair bonuses offered to players. The minimum deposit required to unlock bonuses ($10) and the wagering requirements (x25) are fair compared to some other average casinos in the industry. I advise gamers, however, to carefully read the bonus terms, as there are some prohibited games that you can't use the bonus for.

Based on players' feedback and experience reviews on Trustpilot, LeoVegas has a rating of 2.7.

After analyzing the main complaints, I've found that they are mainly related to account closures and re-verification processes after winning. Additionally, there are occasional complaints about long withdrawal times, averaging around four days, and slow customer support.

Therefore, I want to emphasize that there shouldn't be any issues with account blocking if players familiarize themselves with the casino's terms and bonuses to avoid any country-specific restrictions. Please review and address these concerns accordingly.

The Final Word

Personally testing LeoVegas casino, I find it to have high safety indexes and a rating of 95/100. As both Andrej Trajkovski and the SlotsUp project, we recommend the LeoVegas casino site for real money gambling.

Reasons to choose LeoVegas:

• It operates in regulated markets and holds numerous local licenses, demonstrating its commitment to "white gambling."

• It is owned by a public company.

• It has low deposit and wagering requirements for bonuses.

• It promotes responsible gambling and offers personalized service through LeoPlaySafe.

• LeoVegas offers a wide variety of exclusive casino games.

• It provides a rare welcome bonus for live casino games.

• LeoVegas offers a user-friendly app for phones.

• It regularly introduces new promotions for customers.

This online casino stands out as a trustworthy site for online gambling.