Lizaro Casino Review

The Lizaro online casino has a modern website and a convenient mobile version for different devices. The website is available in 27 language versions. The casino uses a lizard in a cowboy outfit as its mascot and strongly supports the Wild West theme. This is reflected in all design elements, including banners and other visuals.

I carefully studied the casino’s reputation and found mixed reviews. The casino has high ratings from experts, but I also found negative feedback from users. For example, the Lizaro casino has a low rating on Trustpilot and does not reply to user reviews there. I recommend that the casino respond to user feedback so that new users can better understand which reviews are trustworthy. Overall, it can be said that the casino has not been operating for very long, and perhaps these ratings were formed because there are still not many reviews available.

There is no up-to-date information about the license on the website. Different expert websites also note that the website is unlicensed, and because of this, the Lizaro casino has low Safety Index scores.

Important T&C

A user who registers on the website must be at least 18 years old. They must also meet the age requirements of their jurisdiction. There are also rules regarding allowed jurisdictions. The T&C contains a list of jurisdictions from which the website does not accept users.

If users have any Lizaro casino complaints, they can send them to the email support. The subject line should briefly describe the issue, while the email itself should explain the situation in detail and include the time and date when it happened. The user will receive a response with the results of the investigation within 10 days, except in cases where the investigation requires more time. If the user is not satisfied with the result of the dispute, they can contact independent organizations. For example, the Lizaro casino mentions a link to AskGamblers in its T&C.

According to the KYC policy, users must provide documents confirming their identity within 30 days of the request. These documents should include proof of identity, proof of address, and proof of ownership of the payment method. If the user does not provide the documents within this period, their account will be closed, and the funds will be voided.

If a user has not visited their account for more than 180 days, the Lizaro casino may mark it as inactive. From the moment this status is applied, an administrative fee of €5 per month will be deducted from the user’s positive balance. This is a standard amount for online casinos.

The page dedicated to responsible gaming contains general advice, a list of organizations that help fight addiction, and services that help prevent underage access to the website. The T&C also states that the user has the option of self-exclusion.

Registration Process

Registration on the website does not take much time. It took me a few minutes. To complete it, I needed to:

1. Choose a bonus or decline it.

2. Enter Lizaro casino login details for the website: Email, Password, and tick the boxes confirming that you are 18+ and accept the T&C and Privacy Policy.

3. Enter personal information: Name, Last Name, Date of Birth, Sex, Country, Currency, Phone, City, Address, and Postcode.

All information during registration should be entered carefully, because after registration, it can no longer be changed.

Lizaro Casino Bonuses

The website offers a large selection of different Lizaro casino bonuses, including a Welcome Package, Cashback, Reloads, and others.

Users also have access to: Spin Rally, Tournaments, Wheel of Fortune, Challenges, Shop, and VIP Club.

Spin Rally

Every 20 minutes, a Spin Rally starts on the website. It lasts for 15 minutes, and during this time, users can make up to 700 spins. The goal of Spin Rally is to make as many spins as possible in a specific game within the given time. A €50 cash prize pool is distributed between the 10 users with the best results on the leaderboard.

Tournaments

When I was preparing this Lizaro casino review, 5 tournaments were available for users. Some of them were external tournaments from providers, but most were internal. The prize pools included cash and coins. The tournaments last for one week. Tournaments have a convenient section where users can view not only active tournaments but also completed ones.

Wheel of Fortune

In Wheel of Fortune, users can receive cash, bonus money, and free spins. To get one spin in Wheel of Fortune, a user must place bets totalling €100. At the same time, a user can have up to 10 spins on their account. A user can make 3 Wheel of Fortune spins per day.

Challenges

Users have access to one-time and weekly challenges. There are more than 50 one-time Challenges connected to activities on the website. All weekly Challenges are connected to placing a certain number of bets on one game. For example, when I was writing this Lizaro online casino review, there were 20 weekly Challenges available where users needed to place 150 bets on a specific game. Completing all 20 Challenges rewards the user with 500 coins.

Shop

In the Shop, users can exchange their coins for additional bonuses. Coins can be earned not only through challenges and tournaments. Users also receive 1 coin for every €10 wagered. Also, 5% of deposits are converted into coins. For example, if a user wants to buy €5 bonus money in the Shop for 500 coins, they can complete 20 challenges, place bets totalling €5,000, make deposits totalling €10,000, or collect the coins through a combination of these methods.

VIP Club

The VIP Club has 5 levels available for users. Each level provides different benefits, including cashback, increased withdrawal limits, access to VIP support, and exclusive Lizaro casino promotions.

The website does not specify clear criteria for moving users to higher VIP levels. It is only mentioned that users must keep their accounts active for 90 days. In my opinion, these are not transparent club conditions, and the casino should clarify them.

I did not find any Lizaro casino no deposit bonuses on the website. So if you are looking for this real money casino no deposit bonus, you can choose one from our list of trusted casinos.

Payments

The account currency can be selected during registration. After that, it cannot be changed manually.

The selection of payment methods depends on the user’s country. But in most cases, it includes bank cards and transfers, e-wallets, vouchers, and cryptocurrencies.

The minimum deposit limit at the casino is €10, while the maximum depends on the payment method. For example, the limit for bank cards is €2,000, while for cryptocurrencies it is €5,000.

The minimum withdrawal limit is €10, while the maximum Lizaro casino withdrawal limits depend on the user’s VIP level.

I can say that even at medium VIP levels, these limits are low compared to any other popular casino online site.

If a user has not wagered the amount of their deposits at least once, a 10% fee will be charged when withdrawing funds. If the user used banking methods, an extra 15% fee will be added.

Withdrawal requests are processed within 3 days. At the same time, up to three withdrawal requests can be under review.

If the user’s jurisdiction requires any taxes or fees, the user must pay them independently.

Games Catalogue

The website offers a large selection of Lizaro casino games from leading providers. The main menu has three sections: Casino, Live Casino, and Jackpots.

The Casino section includes the following categories: Top, New, Popular, Bonus Buy, Crash Games, Megaways, Instant Games, Slots, and Table Games.

The Live Casino section includes: Top, Gold Saloon, Roulette, Blackjack, International Tables, Game Shows, Baccarat & Dice, and Poker.

Users can also view the games they play most often in the My Games section inside the search feature. It is also possible to search for games by title and provider.

At the same time, demo versions of games are not available to users. But if you want to test a game’s functionality before playing for real money, you can choose demo versions of games in our catalogue.

Support

The casino has a large Help Centre where users can find answers to different questions, including topics related to payments, technical issues, verification, and others.

Users can contact support through live chat or email. While preparing this Lizaro casino review, I mostly used the live chat. There were usually between 10 and 16 users in the queue for agents. At the same time, the waiting time to connect with an agent was around one minute. Right after connecting, the agent handled the question and responded as carefully and helpfully as possible.

Email agents respond more slowly. A reply may take several hours. After sending an email, an automatic message with the request number is sent immediately.

FAQ