NaoBet Casino Review

NaoBet online casino features a modern website that’s convenient for players from different countries, as it’s available in 16 language versions. The mobile version is also intuitive and works smoothly across various devices.

I took a close look at the casino’s reputation, and it appears to be solid. Across multiple expert and player review sites, NaoBet casino holds high or above-average ratings. What stood out most to me was the large number of recent positive player reviews on TrustPilot. I also didn’t come across any unresolved complaints or disputes. It’s worth noting that the casino responds to every player review in a timely manner — something many brands fail to do — which shows that NaoBet casino cares about its public image. While preparing this NaoBet casino review, I did see a few negative comments, mostly about withdrawal waiting times and automated support replies. I’ll check all of this myself and share detailed observations in the relevant sections.

I also confirmed that the casino operates legally. Licensing information is available in the website footer. The NaoBet.com site is owned and operated by NovaForge LTD, a company incorporated under the laws of the Autonomous Island of Anjouan, Union of Comoros, with registration number 15684. It is licensed by the Gaming Board of Anjouan at Mutsamudu under License No. ALSI-152406028-FI2. There is also a banner linking to proof that the licence is valid as of today.

Important T&C

In the T&C, I found that only players aged 18 or older are allowed to register at the NaoBet casino. There is also a list of restricted countries whose residents are not permitted to open an account. These include Belgium, Denmark, the Netherlands, the UK, the USA, and others. You can check whether your country is restricted in the section “Requirements for Playing at NaoBet casino.”

All NaoBet casino complaints can be submitted to customer support via email. The message must include the account username, the player’s full name, specific dates, and a detailed explanation of the issue. The subject line should also clearly indicate the reason for the complaint. The review process usually takes around 10 days, but the time frame may be extended depending on the case.

The player must provide all information requested by the casino to verify their identity. This may include an ID document, proof of address, proof of ownership of the payment method with transaction history, and bank or card statements. If the casino finds this insufficient, they may initiate additional checks. Verification may take place before or after deposits or withdrawals.

After the casino requests verification documents, the player has up to 30 days to submit them. Access to the account may be limited while the documents are being reviewed. It is also stated that the verification process typically takes around 10 days, but in some cases, it may require more time. I came across the NaoBet casino review, where a player complained about waiting for a withdrawal for more than five days — it’s possible they didn’t consider the time needed for verification. Overall, the rules are explained quite transparently.

Information about responsible gaming is available in a separate section. It includes general guidelines and links to helpful organizations and resources. It is also mentioned that players can request self-exclusion by contacting support, and the request will be processed within 24 hours. I believe players would benefit from additional responsible gaming tools, such as the option to set limits at least through support. I recommend that the casino add this feature to improve its overall rating.

Registration process

I was able to register quickly — the whole process took just a few minutes. The registration consisted of several steps:

1. I had to choose a bonus or decline it.

2. Then I entered my email and password, and checked the box confirming that I am at least 18 years old and accept the T&C and Privacy Policy. There was also an option to subscribe to bonus and promotion updates (this is optional).

3. Finally, I needed to provide my First Name, Last Name, Date of Birth, Sex, Country, Currency, Phone number, City, Address, and Postcode.

All this information appears in your account profile, but you won’t be able to edit it later. So make sure to fill everything in carefully during registration.

NaoBet Casino bonuses

Players can choose from a variety of NaoBet casino bonuses, including the Welcome Bonus, cashbacks, reloads, and rewards. All current offers and their terms can be found here. All bonuses are unavailable to players from Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia.

While researching the site, I also came across a special limited-time promotion called “Roulette Run” with a prize pool of €/$8,000. It was available for Playtech roulette games and changed depending on the promotional period. This shows that the casino doesn’t focus only on new players — regular players also receive special offers from time to time.

Players also get access to the Shop, Challenges, Tournaments, Bonus Crab, and VIP Levels.

Shop

While playing, NaoBet casino users can collect Coins and exchange them for different bonuses in the Shop. You can earn Coins by:

• making deposits — 5% of every deposit is converted into Coins and added to your balance

• placing bets — every €/$150 wagered gives 1 Coin

• participating in Challenges

• joining Tournaments

Coins can be exchanged for free spins, bonus money, or bonus crabs. For example, 50 Coins can be traded for 1 Bonus Crab, 10 free spins, or €/$7.5 in bonus money. To earn 50 Coins through deposits, the player would need to deposit €/$1,000. To earn the same amount through wagering, the total bets must reach €/$7,500.

Challenges

Players can take part in Weekly and one-time Challenges. While preparing this NaoBet online casino review, Weekly Challenges included tasks such as placing 150 bets of at least €/$0.45 on selected games (Seven Books Unlimited, Gigantoonz, Book of Anunnaki, etc.) and earning 3 Coins. Completing one such challenge would cost around €/$67.5 in wagers. So, to collect 50 Coins through Weekly Challenges, a player would need to complete all available tasks and wager over €/$1,125 in total. One-time challenges also offer dozens of options, with rewards from 1 to 25 Coins. There is even a challenge called “release 1 bonus,” which awards 1 Coin.

Tournaments

The tournament section includes both active and completed events. At the time of writing this NaoBet review, players could join tournaments for cash or Coins. Prize pools ranged from €/$4,550 to €/$20,000, or from 1,100 to 2,500 Coins.

Bonus Crab

This bonus can be claimed once per day. To unlock it, a player’s first deposit must be at least €/$15. Bonus Crabs can also be obtained through the Shop or by participating in certain promotions. Bonus Crabs may award extra free spins or bonus money.

VIP Levels

The casino offers 5 VIP tiers. Higher levels come with more benefits, such as personalised offers, higher withdrawal limits, cashback, and a personal VIP manager.

However, I didn’t find a clear explanation of how players progress through these tiers. The only description was rather vague. I contacted NaoBet casino support, and the manager explained that the system evaluates a player’s activity over the last 90 days and adjusts the VIP level automatically. This approach felt non-transparent — it would be helpful to know what exactly is required to reach each tier. Still, the support agent was polite and attentive. When I asked how to qualify for VIP, he specifically told me that depositing €/$300 within 24 hours (in one payment or multiple transactions) would make me eligible. I appreciated this level of care — it’s a great sign of customer-oriented service. Nonetheless, it would be better if at least the basic requirements were outlined in the VIP terms.

I didn’t see any active NaoBet casino no deposit bonuses listed in the promotions. If the casino adds one, it will appear in this section. For now, players looking for no deposit bonuses can explore our listings of other online casinos that offer them.

Payments

You can choose your currency when registering on the website. It is assigned automatically based on the country of registration. You won’t be able to change it later, and you also cannot have multiple currency accounts. The payment methods available to you will depend on your location. You can check which ones are available for you here.

Available methods include bank cards, bank transfers, vouchers, eWallets, and cryptocurrencies.

The minimum deposit, regardless of the method, is €/$20. This is an average minimum deposit among international casinos. The maximum deposit depends on the method — it ranges from €/$1,000 to €/$5,000. For example, deposits with bank cards are capped at €/$2,000, while the highest limit of €/$5,000 applies to Skrill and cryptocurrencies. Some casinos offer even higher maximum limits.

The minimum withdrawal limit is €/$20 for most methods and €/$30 for cryptocurrencies. While €/$20 is average for casinos, €/$30 for crypto may seem a bit high. There are also NaoBet casino withdrawal limits that depend on the time period. I liked that these limits can be increased by raising your VIP level.

Before submitting a withdrawal request, you must wager your deposit x1. This is a standard requirement — I’ve seen much stricter ones, such as x3. You must also complete the document verification process. More details about this are provided in the “Important T&C” section.

A withdrawal request is reviewed within up to 3 days, and players should keep in mind that this only happens on business days. Referring back to the NaoBet casino review where the player complained that their withdrawal took five days — it’s possible they simply didn’t read this rule in the T&C, where the financial department’s operating hours are described in detail.

The NaoBet casino does not charge any fees for deposits or withdrawals. However, if the player fails to meet the x1 deposit wagering requirement, the casino may deduct 10% of the deposit or 15% if a bank card or bank transfer was used.

All tax obligations related to winnings are also the responsibility of the player.

Games catalogue

The catalogue offers a huge selection of NaoBet casino games from 80 providers. You can view the full list here. The catalogue itself is very well organized — you can search by game title, provider, or category. The list of providers can be sorted by popularity, alphabetically, or by the number of games. The games are arranged into categories such as: Top, New, Popular, Exclusive, Bonus Buys, Live Games, Megaways, Slots, and Table Games.

Live Casino and Jackpots are placed in separate sections.

I also liked that demo versions of the games are available to players. You don’t need to be logged in to play for free and choose the most suitable game for yourself — this is convenient for beginners who are just considering registering on the site.

If you need help choosing games, I recommend checking the “Challenges” section of the site to see which games can earn you Coins that you can later exchange for additional NaoBet casino promotions. You can also read reviews and ratings of the casino games you are interested in from our experts.

I also found on the website that some providers have territorial restrictions. You can read more about them in section 15, “Additional Territorial Restrictions,” in the T&C.

Support

The NaoBet casino website has a Help Centre with sections containing useful information: Technical, General, Withdrawals, Casino, Bonuses & Promotions, My Account & Verification, Sportsbook, and Deposits. Each section is presented in FAQ format. While preparing this NaoBet online casino review, I frequently referred to it for information — it is genuinely helpful.

There are also links to Live Chat and email support.

Live Chat

When I opened Live Chat, I saw that it is available in several languages: English, Polish, German, Hungarian, Italian, Czech, Norwegian, Finnish, French, and Spanish. Immediately after selecting a language, a chatbot connected and offered categories to choose from: VIP, Bonuses and Promos, Withdrawals, Deposits, Verification, and General Questions. You can also request a human agent right away. The bot will ask one more time if it can help on its own, but you just need to repeat the request. When I requested an agent, they joined instantly. I asked a lot of questions about how the casino operates, and I received quick, detailed responses — they genuinely tried to help.

Email Support

When I wrote to email support, I immediately received a message with a ticket number and a promise to reply in about 30 minutes. And that turned out to be true — I received a response from a manager exactly 30 minutes later. The NaoBet online casino’s email support is one of the fastest I’ve ever seen. I am very satisfied with how efficiently it works.

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