OnlySpins Casino Review

The OnlySpins online casino has a convenient, modern website that adapts easily to different mobile devices. The site is available in 28 language versions for players from various countries.

I carefully reviewed the casino’s reputation and found that it holds high and above-average ratings from both players and experts. On AskGamblers, the OnlySpins casino had four complaints, all of which are marked as resolved. One of the complaints involved a large amount — €26,912.97. The OnlySpins review was related to a delay in withdrawing funds, but it was successfully closed. This suggests that the casino takes its reputation seriously, and players can be confident that their complaints and disputes will not go unnoticed.

On Trustpilot, I also noticed some comments regarding withdrawal speed and support response times. I paid attention to the fact that on various review websites where players share feedback, there are no official responses from the OnlySpins casino. Possibly, to increase player trust, the casino should also engage there and reply to reviews.

I found confirmation that the OnlySpins casino operates legally in the website footer. The casino is licensed and regulated by the Tobique Gaming Commission.

Important T&C

Only players aged 18 or older can register on the site. The player must also have reached the legal age of majority according to the laws applicable in their jurisdiction. The T&C also includes a list of restricted jurisdictions.

As part of the KYC process, the player must provide documents confirming their personal data within 30 days of the request. These include an ID document, proof of address, proof of ownership of the payment method, and transaction history, such as bank and card statements. Documents are usually verified within 10 days, although additional time may sometimes be required.

If a player does not log into their account for 180 days, it will be considered inactive. From that point, a monthly administrative fee of A$10/€5 will be deducted from any positive balance. This is a standard amount commonly applied by all international casinos.

If a player has any OnlySpins casino complaints, they can contact support by describing their request in detail via email. The player will receive a response within 10 days, although depending on the complexity of the case, this period may be extended.

The casino has a dedicated page for responsible gaming. There, I found general information, links to useful organizations, a recommendation to use filtering systems to restrict access for minors, and a description of the self-exclusion option. In my opinion, this set of responsible gaming tools is not sufficient for players. The OnlySpins casino should add options such as deposit and loss limits, session time limits, and similar controls.

Registration Process

I completed the registration in several steps, and it didn’t take much time:

1. First, I had to choose a Welcome Bonus or decline it. At this stage, you can also enter a promo code if you have one.

2. Next, I had to set up login details: enter an email (OnlySpins casino login) and password, confirm that I am 18+, and agree to the T&C and Privacy Policy.

3. Then, I needed to provide general personal details: name, last name, date of birth, gender, country, currency, phone number, city, address, and postcode.

The information should be entered carefully, as it cannot be edited independently in the account after registration. However, according to the Help Centre, it can be changed by submitting a request through support.

After registration, the player gets access to a dashboard with general information about the balance, number of bonuses, and the current VIP level.

OnlySpins Casino Bonuses

The T&C state that all OnlySpins casino promotions are restricted for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia.

The casino offers a Welcome bonus, reloads, and cashback. It’s convenient that each bonus also has an alternative crypto bonus with even more favorable conditions.

Alongside standard OnlySpins casino bonuses, the casino offers various regular activities: tournaments, Spin Rally, Wheel of Fortune, Bonus Crab, a VIP program, and Energy Points.

Tournaments

Current tournaments can be found in a separate section. Usually, around three tournaments run at the same time, with prize pools in cash or Energy Points.

Spin Rally

Spin Rally events take place on the site every 20 minutes and last for 15 minutes. During this time, participants need to place bets of a certain size in a specific game. The more bets a player makes, the higher their chances of winning a prize. In each rally, a player can win up to A$50/€30.

From time to time, the casino runs larger themed rallies. For example, while I was preparing this OnlySpins casino review, there was an Easter Spins event with a total prize pool of 1,000,000 free spins. It was time-limited and ran for a month. To participate, players needed to make deposits starting from A$30/€20. The more deposits a player makes, the higher their chances of winning prizes. A player can win up to 100 free spins per day.

Wheel of Fortune

For every A$150/€100 wagered, a player receives one spin on the Wheel of Fortune. Up to three spins can be earned per day. Prizes may include cash bonuses, free spins, or Bonus Crab.

Bonus Crab

Bonus Crab is an activity commonly found in most reliable online casino sites. To receive one Bonus Crab, a player needs to make a deposit starting from A$15/€10. One Bonus Crab can be claimed per day. Players can win real money, bonus funds, free spins, or Energy Points.

VIP Program

The VIP program includes five levels, each offering additional benefits. Right after registration, a player starts at level one. 

In my opinion, the program lacks transparency, as there are no clear criteria explaining what is required to move to the next level. The OnlySpins casino states that players need to stay active, make deposits, and place bets, but there are no specific targets or amounts defined.

Energy Points

Energy Points are an internal currency that players can collect through activity and later exchange. They can be earned by:

• making deposits — 5% of each deposit is converted into Energy Points

• placing bets — one Energy Point is awarded for every A$15/€10 wagered

• participating in tournaments

Accumulated Energy Points can be used to play the OnlySpins slot to earn another internal currency called OnlyBucks. This currency can be spent on mini-games, watching entertainment videos, and participating in other activities. Progress in some of these activities can lead to cash rewards.

I did not find an OnlySpins casino with no deposit bonus on the site. However, if you are looking for online casino no deposit sign up bonus, you can find them in our bonus list.

Payments

The player chooses the currency during registration. It cannot be changed later. The available payment methods depend on the player’s country.

The minimum deposit at the casino is A$15/€10. The maximum depends on the payment method. For example, for bank cards it is A$3,000/€2,000, while for cryptocurrencies it is A$8,000/€5,000. The minimum withdrawal limit also depends on the payment method. For bank cards and most e-wallets, it is A$15/€10. For most cryptocurrencies, it is also A$15/€10, but for Bitcoin it is A$100/€60. Maximum OnlySpins casino withdrawal limits depend on the player’s VIP level.

Before submitting a withdrawal request, the player must wager their deposits at least once. If this requirement is not met, the casino reserves the right to void all winnings and apply a 10% fee.

Withdrawal requests are processed within 3 business days. The further processing time depends on the selected payment method. In several reviews, players mentioned delays in withdrawals. However, before withdrawing funds, every player must complete verification by submitting documents. This process can take up to 10 days, and additional time is needed for request processing. All these timeframes are clearly outlined in the T&C.

The casino does not charge any transaction fees. The player is responsible for paying any taxes or other mandatory payments required by their jurisdiction.

Games Catalog

The casino offers a large selection of OnlySpins casino games — around 11,500 titles are available in total from leading providers. The catalog is divided into separate sections for casino, live casino, and jackpot games.

Games can be searched by categories such as Top, New, Popular, Exclusive, Bonus Buys, Megaways, Instant Games, Pokies, and Table Games. There are also occasional themed categories that appear for special events. For example, when I was studying the site for this OnlySpins online casino review, players could access Easter and St. Patrick’s Day sections.

There is no option to try demo versions of games on the site. However, you can do this in our catalog by playing for free.

Support

The OnlySpins casino has a large Help Centre divided into categories such as Bonuses & Promotions, Casino, Deposits, General, Technical, and others. You can find a lot of useful information there.

You can also contact support via live chat or email. When I had questions during my OnlySpins casino review, I used both options.

Right after sending an email, you receive an automatic message with the assigned request number. A response from support usually arrives within a few hours. In live chat, you can immediately see your position in the queue after connecting. Even when I was often 7th–9th in line, agents joined in about a minute and provided assistance quite quickly. If the question was more complex, the conversation could last several minutes.

In various reviews, I saw players mention that support replies slowly or uses generic, bot-like responses. I can’t agree with that. In all my interactions, the agents were very engaged and helped me understand everything. As for response times, it’s possible that those players had more complex requests that required additional OnlySpins review and were escalated to complaints. In such cases, the resolution process can take up to 10 days.

FAQ