Vicibet Casino Review

The Vicibet casino has a user-friendly website designed in the style of Ancient Rome and Ancient Egypt, featuring images of a Caesar and Cleopatra duo in the layout and decorative details. These elements are present on banners, promotions, and the VIP program. By the way, I noticed that the site contains many animated design elements, but this doesn’t slow it down at all — everything loads very quickly.

First, I explored how the desktop version of the site works. At the top of the page, there is a search bar for games, game categories, and providers, as well as login and registration buttons. On the left, there is the main menu with links to the following pages: Promotions, Sports, Live Betting, Virtual Sports, Casino, Live Casino, Jackpots, Challenges, Tournaments, Bonus Crab, Shop, VIP Levels. There are also buttons to access the Help Centre and select a language. Available languages for players include English, German, Spanish, Finnish, French, Hungarian, Norwegian, Polish, Portuguese, Italian, Czech, and Greek. By the way, when I first visited the site, I was immediately prompted to choose a language, as it automatically detected that several could be relevant for my region.

In the mobile version, the content is arranged similarly, but the buttons and menus are adapted for more convenient use on a mobile device. At the top of the page, there are Vicibet login and registration buttons. Below them are links to the main sections: Sports, Casino, Live Casino. The main menu is hidden in the top left corner behind a three-line (“hamburger”) button. The menu contains all the same links as the desktop version, but the search bar is also located there.

I carefully looked into the casino’s reputation but didn’t find any player reviews — possibly because the casino is new. However, I did find many expert reviews with above-average ratings and mostly positive comments. During my research, I will closely study how the casino operates and provide my own accurate Vicibet casino review.

The casino operates legally and is operated by Stellar Ltd, a company incorporated under the laws of The Autonomous Island of Anjouan, Union of Comoros, with company registration number 15789 and having its registered address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, licensed by the Gaming Board of Anjouan at Mutsamudu under License No. ALSI-202411077-FI2.

Important T&C

I reviewed the Terms & Conditions and found that players must be at least 18 years old and must have reached the age of majority according to the laws of their jurisdiction. There is also a list of countries whose residents are not allowed to open an account on the site: Bulgaria, Cyprus, Denmark, Estonia, Lithuania, Romania, Sweden, the USA, and others.

If a player does not log in to their account for 180 days, the account will be considered inactive. From that moment, an administrative fee of 5 EUR will be charged from the balance until the balance reaches zero.

As part of the KYC process, the casino may request documents at any time to verify a player’s information. These may include a certified ID, proof of address, proof of ownership, and transaction history from the payment methods used, including bank statements or credit/debit card statements, etc. All documents and information must be provided within 30 days from the date of the request, and the verification process itself can take up to 10 days.

All Vicibet complaints must be sent to the dedicated email address complaints@vicibet.com, including the username, the player’s full name, a detailed description of the issue, as well as the date and time. The subject line must state the reason for the complaint, and the email must be sent from the address used during registration. The casino will respond to the player within 10 days. The T&C also states that if the player is not satisfied with the response, they can submit their complaint on AskGamblers.

All information regarding responsible gaming is available on a separate page. It contains general recommendations, a list of organizations offering counseling, and information about parental control filters. The self-exclusion option for players is also mentioned. To use it, a request must be sent to the casino’s support team, and the player’s account will be closed within 24 hours.

Registration process

Registration took me just a few minutes and consisted of several steps:

• I was asked to choose a bonus for Sports or Casino, enter a promo code, or decline bonuses during registration.

• I needed to enter the details I would later use to log in: email and password. At this stage, I also had to agree to the T&C and Privacy Policy and confirm that I am at least 18 years old. There was another checkbox for agreeing to the Privacy Policy and receiving promotional materials, but this one was optional.

• The final step was to enter my personal information: Name, Last Name, Date of Birth, Sex, Country, Currency, Phone, City, Address, and Postcode.

By the way, these details cannot be changed after registration. However, I found information in the Help Centre stating that it is possible to do so by submitting a request to customer support.

Casino bonuses

The following Vicibet bonuses are available to players: Welcome Package, Weekly Reload, Weekend Reload, Weekly Cashback, Live Cashback, VoltEnt Drops, Kash Drops. Players also have access to Tournaments, Challenges, Shop, Bonus Crab, and a VIP Program.

Welcome Package

The Welcome Package - 325% up to 3000 EUR + 300 FS + 1 Bonus Crab. It consists of bonuses for the first four deposits. Before claiming the next bonus, all conditions of the previous one must be met.

Weekly Reload

Once a week, a player can receive a bonus of 50 Free Spins. To claim it, you need to make a deposit of at least 20 EUR between Monday and Thursday, and this deposit must be the first one of the current week. The bonus must be wagered 40x within 7 days.

Weekend Reload

From Friday to Sunday, you can receive a bonus of 50% up to 700 EUR + 50 FS. To get it, you must make a deposit of at least 50 EUR. The bonus must be wagered within 10 days with a 35x requirement for bonus money and 40x for Free Spins.

Live Cashback

Players can receive cashback on Live Casino losses of 25% up to 200 EUR. To claim it, the player must contact customer support — if no request is made, the cashback will be canceled.

VoltEnt Drops

To participate, players need to choose VoltEnt games. This promotion includes WinBooster, Mystery Booster, and JackpotBooster in sequence. No minimum bet is required to join WinBooster, but in case of a win, the player will receive their bet amount multiplied by a prize multiplier (500, 100, 50, 25, 10, 5). For Mystery Booster, a minimum bet of 0.10 EUR is required to win a random prize — one of 5,000 mystery boxes with prizes ranging from 5 EUR to 200 EUR. JackpotBooster also does not require a minimum bet and works similarly to WinBooster, but with higher multipliers: 1500, 500, 250, and 100.

Kash Drops

This promotion includes 53 games. Any bet from 0.50 EUR may award the player one of 24,100 random prizes ranging from 200 EUR to 2,000 EUR. A player can win more than one prize during the entire promotional period.

Tournaments

When I was preparing this Vicibet review, 5 tournaments were available to players, offering cash prize pools and Coins. To participate, players needed to place bets from 0.50 EUR to 10 EUR. The tournament page also displayed completed tournaments, which is useful for new players to see what types of tournaments are available.

Challenges

In this section, players can access Weekly and One-Time Challenges. Completing them earns Coins. For example, one of the One-Time Challenges requires making 500 Spins to earn 3 Coins. Among the Weekly Challenges, there is a task to make 150 bets of at least 0.30 EUR in Spinanga to get 3 Coins. The difference is that One-Time Challenges will eventually end, while Weekly Challenges reset every week.

Shop

Besides tournaments and challenges, Coins can be earned by making deposits (5% of each deposit is credited as Coins) and placing bets (every 100 EUR wagered equals 1 Coin). All earned Coins can be exchanged in the Shop for Free Spins, Bonus Money, or Bonus Crab. For example, if a player has 50 Coins, they can exchange them for a 5 EUR bonus, 10 FS in the game Detective Fortune, or 1 Bonus Crab.

Bonus Crab

Besides participating in the Welcome Bonus and exchanging in the Shop, Bonus Crab can be claimed once per day by making a deposit of at least €10. With one Bonus Crab Spin, you can win Real Money, Bonus Money, Free Spins, or Coins.

VIP Program

The VIP Program has 5 levels. Depending on the level, players can access: personalized offers, higher withdrawal limits, cashback, and a personal VIP manager. On the VIP Program page, I didn’t find details on how players can level up, so I asked customer support. They replied that progress is determined automatically and there are no specific metrics — the more a player deposits and plays, the higher their level.

The site doesn’t offer ViciBet no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Payments

For deposits, players can use: Mastercard, CashtoCode, JetonBank, MiFinity, and cryptocurrencies: USDTether TRC20, USDTether ERC20, USDTether BEP20, Bitcoin, Ethereum, Litecoin, Ripple, USDCoin, Bitcoin Cash, DOGE, Cardano. 

For withdrawals, the available methods are: VISA, Mastercard, Bank Transfer, Revolut, JetonBank, MiFinity, and cryptocurrencies: USDTether TRC20, USDTether ERC20, USDTether BEP20, Bitcoin, Ethereum, Litecoin, Ripple, USDCoin, Bitcoin Cash, DOGE, Cardano.

The selection of payment methods and conditions may vary depending on the player’s country.

Before making a withdrawal, the player must wager the deposit amount at least 1x. If this condition is not met, the casino may void all winnings and charge a fee of 10% of the last deposit amount, or 15% if the balance was funded via a bank card.

Vicibet withdrawal limits depend on the player’s level.

A withdrawal request is processed within 3 business days.

Games catalog

The casino has a large game catalog. Vicibet games can be found using the search bar by name, category, or provider. The available categories are: Providers, Top, New, Popular, Exclusive, Bonus Buys, Megaways, Live Games, Slots, and Table Games. In the catalog settings, I missed the option to mark favorite games so they would appear in a separate section for easier access. However, when you open the search, you can also view My Games — these are the games the player has played recently.

Demo versions of games are also available for players on both desktop and mobile versions. However, these demos can only be accessed by players who are not logged in. This is convenient for those who are still deciding whether to register or not. But I think it would be useful to add this feature for logged-in players as well.

In the T&C, I also found information that some providers restrict access to games based on the player’s country. Such restrictions exist, for example, with NetEnt for Australia, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Sweden, Switzerland, UK, USA, and others. There are also restrictions for players on video slots like Vikings, Narcos, Street Fighter, Planet of Apes, and Universal Monsters games.

Support

I found all the necessary information about available support in the Help Centre section. There is an FAQ organized into categories: Technical, Withdrawals, Bonuses & Promotions, My Account & Verification, General, Casino, Sportsbook, Deposits.

Live Chat is also available to players. I contacted it often, and it works very quickly. Operators connect instantly and provide fast answers to all questions. The website states that Live Chat is available 24/7, and that is indeed the case.

I also contacted support via email, and in this case, I received a response within a few hours.

Desktop vs Mobile Version

While preparing this Vicibet review, I spent a lot of time with both the desktop and mobile versions of the site. They are almost identical, except for a slight difference in the placement of menus and buttons. I also noticed that when you log into your account on the desktop version, you get logged out of the mobile version, and vice versa. I believe this is done for security purposes.

Conclusion

I have a good impression of the casino and how the website operates — all the functionality is user-friendly. The only thing I would like to see added for players is a greater number of responsible gaming tools and the ability to configure them in the personal account.

I also liked the variety of games, the way the catalog is organized, and the fact that it is possible to try demo versions. To improve the selection process, I would add the ability to mark favorite games and place them in a “Favorites” section.

What impressed me the most was the huge range of Vicibet promotions, which are well thought out for both new and regular players. All of them have reasonable wagering requirements and conditions. The only thing I would like is for the VIP Program terms to be more specific and the level progression requirements more transparent.

I can recommend this casino — it has everything a player needs.