20bet Casino Review

Casino Review

20bet Casino, launched in 2020, is owned by TechSolutions Group NV, a company with a portfolio that includes brands such as National Casino, 22bet, and Bizzo Casino. With a game selection exceeding 8,000 casino games, 20bet is one of the larger platforms in the industry. The parent company, TechSolutions Group NV, is generally regarded as reputable among industry experts, though players are encouraged to assess the platform for themselves. Customer support is accessible via live chat and email, providing assistance through established channels. The online casino site also incorporates a loyalty and VIP program, rewarding players based on their activity. This review offers a detailed analysis of how 20bet's features come together to create its overall offering.

License and Security

20bet casino is a Curacao licensed online casino and  operates under license number 8048/JAZ2017-067, issued in Curacao, with its registered address at Dr. H. Fergusonweg 1. While this license permits the casino to provide online gaming services, players should be aware that Curacao's regulatory framework may lack the stringent consumer protections found in other jurisdictions. This can impact aspects such as player recourse in disputes and the enforcement of fair play standards, necessitating caution for prospective users.

Casino Reputation

The reputation of 20bet Casino appears to be generally positive among players across various platforms. On TrustPilot, the casino holds an average rating of 3.5/5, indicating a mix of experiences. Feedback on Reddit echoes similar sentiments, with many users labeling the casino as safe and legit, though a few express concerns about potential scams. Ratings on Casino Guru (7.0/10) and AskGamblers (7.3/10) further reflect this balanced view. Notably, the prompt responses from 20bet’s management to negative 20bet reviews signal their commitment to customer satisfaction, reinforcing a favorable brand perception.

First Impression about 20bet Casino

My first impression of 20bet casino is positive. The site has a clear layout that provides easy access to different sections.

The platform supports 13 languages, including English, German, French, Spanish, and others. Customer support is available in some of these languages, which ensures that users around the world can get help.

20bet also offers a mobile app that allows users to place bets and access games on their mobile devices. This feature adds convenience for players who prefer to play on the go. We plan to provide more details about the mobile app in a future review. Overall, 20bet online casino offers a user-friendly online gaming experience.

Pros and Cons

Quick Registration Guide for 20bet Casino

20bet registration on the website is quite fast and took me a few minutes. Follow these step-by-step instructions to get 20bet casino login:

Open your web browser and navigate to the 20bet Casino homepage.

Locate the “Sign Up” button in the upper right corner of the page and click on it to begin the registration process.

Fill in the required fields by adding your country, email address, and a password of your choice. Ensure that your 20bet login is secure.

Provide additional information by entering your preferred currency, full name, gender, and date of birth.

Enter your residential address, including the zip code, city, and phone number to complete your profile.

Review the information entered for accuracy and submit your registration form. You may receive a confirmation email to verify your account.

Once you have completed these steps, you can begin exploring the offerings of 20bet online casino.

Essential Terms and Conditions

Familiarizing yourself with the terms and conditions of 20bet Casino is essential to avoid misunderstandings and ensure a smooth gaming experience. Below I've highlighted the key points that I think are important for future players:

• Players must be at least 18 years old or the legal age in their jurisdiction to register and place bets. The casino holds responsibility for violations of this rule.

• Each player is permitted only one account. Duplicate accounts can lead to account termination and confiscation of funds.

• Players from certain countries, including the USA, UK, and a host of others, are prohibited from using the platform. Players must ensure that their activities comply with local laws.

• The casino does not take accountability for any losses resulting from illegal gambling. Players are responsible for understanding and adhering to local laws regarding online gambling.

• If the casino mistakenly credits your account with bonuses or winnings that do not belong to you, these amounts remain the casino's property.

• Withdrawals may take several days to process, and players should be aware of the specifics regarding minimum and maximum withdrawal limits based on their chosen payment methods.

• Players may be asked to provide documentation for identity verification. Failure to comply can lead to account closure.

In general, the terms and conditions of online casino 20bet are quite standard in the niche and are aimed at security, so players have no reason to worry.

Responsible Gambling Tools at 20bet Casino

At 20bet online casino, I notice that the options for promoting responsible gambling are quite limited. The only tool available to me is the self-exclusion service, which allows me to voluntarily close my account for a specified period ranging from a week to a year.

While I appreciate the self-exclusion option, I find the lack of additional responsible gambling tools concerning. Other casinos often offer features like deposit limits, wager limits, and reality checks, which would help me manage my gaming behavior more effectively.

Exploring 20bet Casino's Bonus Offers

20bet boasts a large selection of bonuses, which I propose to familiarize you with in more detail below:

Welcome Bonus

First Deposit Bonus

• Offer: 100% up to 180C$ + 120 FS for Elvis Frog in Vegas.

• Free Spins: Distributed in sets of 30 over four days.

• Wagering Requirement: 40x on free spins winnings.

• 20bet Minimum Deposit: 30C$

The first deposit bonus at 20bet Casino provides a standard 100% up to 180C$, which is comparable to industry norms. However, the staggered release of 120 free spins—30 spins per day for four days—may appeal to players seeking extended engagement. That said, the 40x wagering requirement on free spins winnings is typical but potentially challenging, especially if the winnings are low, requiring substantial playthrough.

Second Deposit Bonus

• Offer: 50% match up to 150C$ + 50 free spins.

• Free Spins: First 25 spins credited immediately, and the remaining 25 spins within 24 hours.

• Wagering Requirement: 40x on free spins winnings.

• Minimum Deposit: 30C$

The second deposit 20bet bonus is a 50% match up to €100, which is slightly less appealing compared to the first deposit bonus. Similar to the initial offer, free spins are divided into two installments, with the same 40x wagering requirement attached to winnings. This adds consistency but may still deter players seeking lower wagering hurdles.

Weekly Reload Bonuses

Friday Reload Bonus

• Offer: 50% match up to 150C$ + 50 FS for Wolf Gold.

• Eligibility: Available starting from the second deposit.

• Qualifying Deposit Window: Fridays, from 00:00 to 23:59 (UTC).

• Wagering Requirement: 40x on bonus winnings.

Wednesday Reload Bonus

• Offer: Between 20 and 100 free spins based on deposit amount.

• Eligibility: Available starting from the second deposit.

• Qualifying Deposit Window: Wednesdays, from 00:00 to 23:59 (UTC).

• Wagering Requirement: 40x on free spins winnings.

Other Promotions

Unlimited Reload Bonus

• Offer: Bonus available with every deposit starting from the fifth deposit.

• Wagering Requirement: Varies between free spins and cash bonuses.

Secret Bonus

• Minimum Deposit: 60C$

How the 20bet VIP Program Rewards Players?

The 20bet Casino VIP program operates across 30 levels, each requiring a certain number of points to progress. Players accumulate points by wagering, and the rewards scale with each level:

The rewards start with free spins and progress to cash prizes as players advance. VIP members also benefit from priority support, exclusive offers, free chips, and additional free spins.

Deposits and Withdrawals at 20bet Casino

Unfortunately, the 20bet online website does not have a section dedicated to payments, which is quite inconvenient.

Deposit Options

20bet Casino provides an extensive array of deposit methods, ensuring flexibility for players across different regions (especially for Canadian online casinos lovers). The minimum deposit requirement is relatively low. Players can choose from the following deposit methods:

Most deposits are processed within 15 minutes, providing players with quick access to funds. However, I found that credit card deposits can occasionally take up to 24 hours to be credited to the account, which could be a potential drawback for those looking for instant transactions. While 20bet's payout speed is generally competitive, players who prioritize lightning-fast withdrawals might explore options on the list with fast payout casinos, where even quicker processing times are standard.

Withdrawal Process

Unfortunately, there is no information available on the site about withdrawal limits for specific payment methods until you make your first deposit.

The withdrawal process at 20bet Casino is straightforward but slightly slower than some players might expect. When withdrawing funds for the first time, players are required to complete a verification process to confirm their identity, a standard procedure across many online casinos.

• Processing Time: Withdrawals are typically approved or rejected within 12 hours.

• Fiat Withdrawals: Can take up to seven business days, although I found them to be processed within three to five days in most cases.

• Crypto Withdrawals: Usually processed within 24 hours, offering a much quicker option for those using digital currencies.

Players should note that 20bet doesn’t charge withdrawal fees, though third-party bank, e-wallet, or blockchain fees may apply depending on the method used.

Countries Restrictions

1. For Visa, the following countries are not supported: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

2. For Mastercard, the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.

Accepted Currencies

20bet Casino supports a wide range of currencies, including EUR, USD, CAD, CHF, PLN, NOK, NZD, HUF, BGN, CZK, ARS, BRL, CLP, KRW, PEN, JPY, PKR,BDT, RUB, INR CNY, MYR, UAH, THB, MXN, VND, IDR, GEL, HKD, HRK, KZT, MDL, MKD, MVR, PHP, RON, SGD, KHR, EGP.

Fees and Limits

20bet Casino does not impose any fees on deposits or withdrawals. However, players are responsible for any external fees charged by their payment providers. The minimum withdrawal amount is set at $10 / 15 CAD, while the maximum withdrawal limit may vary depending on the chosen payment method. For players with active self-exclusion or account restrictions, the maximum withdrawal limits are:

• Daily: $500

• Weekly: $1,500

• Monthly: $5,000

In summary, 20bet Casino offers a robust payment system with a broad selection of options. While the deposit process is largely seamless and quick, the withdrawal times for fiat currencies could be improved. Cryptocurrency users, however, will benefit from faster transactions.

Is the Support Service at 20bet Casino Professional?

When I went to the customer support section of casino 20bet, I was disappointed. The casino offers a limited number of options for its players:

• contact form

• mail: support[a]20bet.com

Unfortunately, there is no live chat or phone support, which may not be convenient for players who need immediate assistance. This is a significant drawback.

When I tested the support service via email, I received the necessary answer in 10 hours:

20bet Casino Slots & Games Collection

When I went to the games section, I was pleasantly surprised. The site offers about 5000 games from 80+ providers, including such well-known ones as Pragmatic Play, NetEnt, Spinonminal, and Play'n Go.

Convenience for Users

All games on the page are divided into categories, which is quite convenient (from the most popular to jackpots). There is a filtering by provider, as well as the ability to play a demo game.

20bet Casino Slots

The slots section is quite standard, and you can find both popular games and new releases . There are almost no filters, except for the selection by provider. If you're a fan of 20bet casino bonus buy slots like me, you'll find this category already on the page. Whether you're looking to play slots online for real money or just explore different titles, there are plenty of options to keep you engaged. Here are some games that I recommend you try, you can play these online slots for free on SlotsUp or click "Play for Money" button and play at 20bet casino:

Live Dealer Games

This was definitely a highlight of my 20Bet review, as the live casino has been given its own separate platform. Here you can find and play hundreds of live dealers from Evolution, Winfinity, Sexy Gaming and more.

Poker and classic table games like blackjack and baccarat make up the bulk of the lobby. However, you can also play live game shows and the famous Drops & Wins from Pragmatic Play.

20bet vs Other Online Casinos

20bet vs 22bet

20bet offers over 5,000 games from 80+ providers, emphasizing live casino options. In comparison, 22bet has a larger game selection with 9,000+ games from the same number of providers. However, user experience on 22bet can be impacted by frequent withdrawal issues. Support at 20bet is limited to email and contact forms, resulting in slower response times. On the other hand, 22bet provides 24/7 live chat, email, mobile phone support, and an FAQ section, making it more responsive. 20bet holds an above-average reputation with some concerns about slow withdrawals and low limits. Conversely, 22bet has an average reputation affected by frequent withdrawal complaints. Payment options on 20bet include over 20 methods with low withdrawal limits and slow processing. 22bet offers over 30 payment methods, including cryptocurrencies, with no withdrawal limits, providing greater flexibility. Responsible gambling tools are limited on 20bet, while 22bet offers a comprehensive suite of tools including self-assessment and self-exclusion.

20bet vs Wazamba

Wazamba provides 3,500+ games from 30+ providers, focusing on quality over the quantity available on 20bet, which offers 5,000+ games. Wazamba’s support includes 24/7 live chat, email, and an FAQ, but response times are slower compared to 20bet’s email-only support. Wazamba enjoys an excellent reputation with positive player reviews and no major issues, whereas 20bet, while having a good reputation, faces some concerns about withdrawal speeds. Payment options at Wazamba are fewer, but withdrawal limits are higher compared to 20bet’s more extensive methods and lower limits. Wazamba supports responsible gambling with links to external organizations but lacks a self-exclusion program, whereas 20bet offers very limited responsible gambling tools.

20bet vs Weiss Casino

Weiss Casino features 3,000+ games from 30+ providers, with a strong live casino section, compared to 20bet’s larger collection of 5,000+ games. Weiss Casino offers 24/7 live chat, email, mobile phone, and FAQ support, which is more responsive than 20bet’s email-only support. Weiss Casino has an excellent reputation, addressing player issues effectively, while 20bet has an above-average reputation with some concerns about slow withdrawals and limits. Both casinos offer various payment methods, but Weiss Casino provides more flexibility without specified withdrawal limits, while 20bet’s methods are more extensive but come with lower limits and slower processing. Weiss Casino lacks responsible gambling tools, whereas 20bet provides minimal options.

Summary

In conclusion of this 20bet review, my experience with casino 20bet has been mixed. The casino offers a large selection of games, with over 8,000 titles available, which provides a diverse gaming experience. The customer support options are limited to email and a contact form, lacking more immediate channels like live chat. While the self-exclusion service is a welcome feature for responsible gambling, the absence of additional tools raises concerns about player protection.

The betting regulations under Curacao may also limit consumer safeguards. Although TechSolutions Group NV has a generally positive reputation, players should still proceed with caution. Overall, while 20bet casino online has strengths in its game variety and user experience, it falls short in player support and responsible gambling measures, highlighting areas for improvement moving forward.

FAQs About 20bet Casino