Cool Cat Casino Casino Review

Casino Review

The gambling establishment under consideration belongs to the Virtual Casino Group. The brand was launched in 2002. The reputation of the operator is controversial because, in 2010-2012, there were many complaints connected with it. However, the situation is claimed to have changed today because the operator managed to deal with all complaints.

There are several sister sites of the brand, that belong to the same owner:

• Slots of Vegas

• Wild Vegas

• Ruby Slots

• Dreams

• Palace of Chance, and others.

The club is also a part of the Gambling Wages affiliate program together with its sister sites. The gambling establishment additionally cooperates with the CDS Corporation to help gamblers solve various issues and disputes. The site also uses SSL encryption for data protection.

The platform is powered by RTG and offers products only from this developer. According to the info on the website, all the RNG used in all creations is tested and certified by the TST (an accredited testing agency). There are more than 200 products in the collection including Cool Cat casino online slots, table gaming products, and specialties. Unfortunately, the club doesn’t offer a live dealer section like many competitors (Spin247, JackpotCity, etc.).

According to the info in the FAQ section, the club is licensed and legit. However, there are no concrete details concerning the licensor or the number of a license. Customer assistance can neither give any info on the issue. Thus, we can conclude that there’s no valid license at all.

Fans of gambling will like the site of the gambling establishment. The main character is a cheerful cat in a hat cylinder, shown on the advertising banner and logo. The design is dominated by white, blue, and purple shades, as players consider this design to set up for calmness. Another advantage - is easy navigation with the division into headings. The header features the names of four of them:

• "Instant Play" - instant play without downloading;

• "Promotions" - information about the bonus policy;

• "login" - this is a way to log in to the personal profile;

• "Sign Up" - to create an account.

The second menu below the advertising banner is for selecting games of chance. The site's lower part contains information about the sister sites and a link to access the user agreement. There are additional headings and contact information to get in touch with the operators. 

The administration of the room cooperates with a software creator - U.S. residents increasingly select a company called Real Time Gaming for the development of this company. Independent auditors test them: the latter confirms that the SGS works correctly. Company Technical System Testing also checks the integrity of the casino in general. In addition, the machines' operation is studied by Princeton University employees. 

Advantages and Disadvantages of Cool Cat Casino

CoolCat Casino Login: Profile Set Up

When a gamester understands that the Cool Cat casino online real money is suitable for a nice gambling experience, it’s required to open an account. Only after this, it will become possible to enjoy all the options available. The registration process is just like at Raging Bull and other casinos like Cool Cat casino. The platform uses Inclave for signing up. Observe our instructions:

1. Click on Sign Up to see the registration form.

2. Write all the required details including account info (first and last name/email/password), personal data (postal address/mobile number/gender), date of birth, and preferable currency.

3. Press Sign Up.

After this, a special code will be sent by email. It will be necessary to confirm a new profile. The same will then happen to a phone number. However, it’s not obligatory to confirm a mobile number straight away. Finally, an automatic Cool Cat casino login will be fulfilled. Now, gamblers can use all options offered by the club.

If a gamester already has a profile at the other facilities using Inclave, it’s possible to use it for login.

You can tick the box "Remember me," so you do not have to enter your credentials manually every time. The key "Forgot your password?" should be used only to recover the forgotten password. Specify the email address to which the alphanumeric value will be sent.

The Issue of Responsible Playing – Measures of Gamblers Protection

The facility doesn’t have any separate section devoted to responsible gambling. The only thing concerning the issue is described in the TandCs. The administration says that gamblers are not obliged to refill the balance. The first aim of the Cool Cat casino real money is entertainment.

No links or phone numbers of supporting organizations are provided. Besides, the facility doesn’t offer any tools to prevent problems, for instance, a self-exclusion program or deposit limitations. There are even no recommendations to protect others from problem gambling (compared to Raging Bull). Competitors, such as JackpotCity, offer much more tools and info concerning safe gambling.

Bonuses and Promotions

Bonuses available at the facility are diverse and accessible to various categories of gamblers. All the rewards are activated with the help of a particular promo code. The activation is accessible in the Cool Cat casino cashier section – Coupons.

It’s not allowed to use 2 or more promos simultaneously. Besides, pay attention that every bounty has its own max cashout. The description of every reward is clear and full. Besides, there’s a guide to all the existing bonus types.

Welcome Offer

All newcomers can take benefit from a welcome bonus. By activating the corresponding voucher and then making the first refill, they can obtain a 200% matching reward and 50 free spins (FSs) to play Cool Cat casino’s Popinata game.

The min refill required is 50 US$. The reward is available to use in Cool Cat casino slots and keno. The PR is x5. The majority of competitors have smaller minimum refills to use such an extra. For example, at Spin247, only a 10 US$ replenishment is required. Another welcoming award for newbies is a 250% match with all products allowed. The min refill is 30 US$. The wager requirements are x15. Note that there’re a few non-eligible products, which are Baccarat, Pai Gow, Sic Bo, Pontoon 21, Craps, Roulette, and War.

No-Deposit Award

Unlike many competitors, this facility offers a reward without an obligatory refill. To obtain a free chip of 25 US$, it’s required to contact the support agent. The PR is x40 for slots and a few other Cool Cat casino games. For allowed table games, it’s x80. Note that there are excluded products, that are not eligible for the bounty. The max cashout is 100 US$.

Reload Bounties

The club has many deposit bonuses for active gamblers. Currently, punters can find vouchers with:

• 300%

• 320%.

In addition to the matching bounty, gamblers obtain 50 or 30 FSs for I, Zombie or StarDust correspondingly. Besides, a 250% matching award plus 65 FSs can be obtained for Bonus Wheel Jungle. The good news is that there’s no max amount. The PR is 15x. The min refill is 50 US$.

Other Bounties

Along with the described bounties, there are regular tournaments available to depositors and non-depositors. Punters can take part in them for free and win up to 1,000 US$ every day for a month. Such a great opportunity is also accessible at Raging Bull. However, other competitors, such as JackpotCity, don’t provide such an option.

Another good encouragement is weekly cashback. It has the x40/x60 PR depending on the product. Besides, the balance should be under 10 US$. No cashouts should be initiated 7 days prior to the return.

VIP gamblers also have a chance for monthly cashback. The PR is the same. The sum is calculated from all refills. Note that no cashouts should be initiated during a month prior to the return. The balance should be below 10 US$.

The min amount of return is always 100 US$. The max depends on the allowed cashout. Compared to many facilities, the conditions even for VIP gamblers are not fair. There are too many requirements to meet and gamblers are not allowed to make cashouts if they want to obtain their cashback. For instance, Golden Lion offers more attractive conditions.

To encourage gamblers to make refills, the administration also offers 14 FSs every day during the week if at least one refill was completed within the last seven days.

VIP Program

The facility also offers a VIP program. Unfortunately, it’s accessible only by invitation, while at Golden Lion, gamblers can become members automatically. No interesting levels are presented like on the majority of competing sites.

For participation in the VIP program, risk can obtain loyalty points (LPs) and exchange them for real cash. 100 LPs = 1 US$. Besides, VIP members enjoy exclusive bounties, birthday bonuses, FSs, monthly returns, higher limitations, faster cashouts, insurance, VIP hosts, etc.

Cool Cat Casino Games

The collection is represented by just one company – RTG. However, it’s possibly the widest set of products from this developer compared to many other facilities. And still, we can’t enjoy the top advanced products from Microgaming, Play’n GO, Evolution Gaming, Ezugi, etc. Such products can be easily found on competing sites, such as JackpotCity.

As for the navigation and game search, they are very comfortable. They are more convenient compared to JackpotCity and other competitors. The products are divided into several categories and there are various filters available. Punters can also choose their favorite genres and make a list of their favorite products. All the games are available in both a real-cash and demo mode.

Slot Machines

This group is the widest and includes over 140 products. It’s very comfortable to find a suitable game thanks to a wonderful filtering system. Among the themes presented, we can mention:

• Adventure

• Ancient Civilizations

• Animals and nature

• Cartoons and movies

• Holidays

• Fantasy

• Fruits and Candies

• Myths and Legends

• Pirates

• Sports, etc.

Jackpot games are also included in this category. gamblers can find them with the help of a filter or see special markings with a current prize pool available. We’d recommend the following popular slots from the collection:

• Bonus Wheel Jungle

• Fortunes of Olympus

• Tarot Destiny

• Fortunate Buddha, etc.

Table Gaming Products

The choice of such products is very poor in comparison with JackpotCity and many other competitors. There are just 4 games available, which are 3 versions of blackjack and one version of poker. Punters can find a bit more products in the Video poker games section, where more than 10 games are available.

Unfortunately, the facility can’t offer any live dealer games, while Spin 247 and other competitors have such a section.

Other Products

In the lobby, gamblers will also see a group of specialties, which includes a few titles:

• Fish Catch

• Banana Jones

• European Roulette

• Keno.

In general, the choice of games is poor and many gamblers complain about this fact. However, it’s very comfortable to search for products, while the presented ones are characterized by diversity and advanced graphics.

Deposit/Withdrawal Methods

All the procedures of refills and cashouts are described in the FAQ section, so it will be easy for punters to initiate any type of operation. During the registration, gamblers can choose one of the currencies – AUD/CAD/USD. To make a refill, use one of the options:

• Credit cards (Visa/AmEx/MasterCard). Deposit from 30 to 250 US$.

• BTC and LTC. It’s allowed to pay from 10 and from 20 US$ correspondingly.

• PRC (PlayersRewardCard). Pay from 25 to 100 US$.

• Changelly. gamblers are permitted to pay 30-1,000 US$ with crypto via Visa. For sums below 200 US$, no verification is required.

The operations are fast and might take not more than an hour. For the last option indicated, it’s just 15 minutes.
Before any cashout becomes possible, verification should be passed. Docs’ provision and a card copy will be required. The set of docs is standard like at Raging Bull and many other establishments. The max cashout depends on the active bounty and its conditions. There’s a weekly max of 2,500 US$. It’s less compared, for instance, to JackpotCity. The smallest withdrawal is 100 US$. Note that it will be impossible to withdraw on a credit card, so pay attention to it when making a refill. The max possible fee for cashouts might be 40 US$.

As for withdrawal time, many punters claim that it often takes too long to get money. Some gamblers had to wait for about 2 months to solve Cool Cat casino withdrawal problems. Besides, they complain that customer support isn’t helpful with the withdrawal issues at all. Besides, risk takers say that the administration finds any reasons for not paying.

Unforgettable Experience of Cool Cat Casino

Let’s draw some conclusions. The facility looks not very trustworthy due to the absence of a valid license. The choice of games is poor but they seem fair and tested by the independent organization.

The choice of bounties is good, there’s even a Cool Cat casino no deposit bonus, which is very pleasant. However, the bonus terms and other conditions are not very beneficial for punters, while the PR is average, the bonus credits themselves can’t be withdrawn. Cashback terms are also awful.

The number of payment methods isn’t big. But the smallest refill is low. The max cashout limit for a week isn’t the best but acceptable.

It’s necessary to say about customer assistance. There are all means of communication – live chat, phone, and email. However, it’s sometimes necessary to wait for about 10-20 minutes to get an answer. Besides, the responses are not very clear.

Gamblers also complain that support agents don’t answer by email and can’t help resolve serious issues. As for the FAQ section, it’s quite detailed. However, the one at Spin247 is much better.

The usability of the site might be better. For instance, when a punter wants to read more detailed bonus conditions, he/she is just transferred to Lobby. The info on the site says that there’s a Cool Cat casino app available. However, we didn’t find any to download. The Cool Cat casino mobile is easily accessible via the mobile browser. There’s no need to install anything. Here, gamblers can enjoy the Cool Cat casino instant play in Android/Apple devices.

The interface is accessible only in English. In general, to finish the Cool Cat casino review, we should say that the facility is more oriented to Canada and the USA. Other English-speaking audiences will also enjoy the experience. Thus, it’s possible to enjoy the Cool Cat casino in Australia. It accepts punters older than 21. At the same time, absolutely no responsible gambling tools are available.

Reputation Among Real Punters

The reputation of the Cool Cat casino online gambling venue is controversial. It’s hard to call the club absolutely trusted because there are more issues that raise questions. The issues connected with delayed payments frequently occur.
In addition, many gamblers say that support isn’t really helpful in what concerns cashouts. The verification might take weeks, while payouts themselves sometimes take months. One of the independent resources — AskGamblers — warns that the Cool Cat mobile casino is known for extremely slow cashouts.

As for the reaction to various problems, the facility is indicated to respond within 3 days. It’s faster compared to Golden Lion, Raging Bull, and many other competitors.

Cool Cat Casino FAQs