Olymp Casino Review

The Olymp online casino has a modern website designed for an international audience. This is clear from the fact that the site is available in eight language versions. The casino also works smoothly across different devices thanks to its mobile version. There’s also an option to download a mobile app.

The casino does not have many ratings or reviews on expert review sites, and most of them are average. I also came across reviews that players leave for the app. Most of these are rated 4 or 5 stars. Overall, the feedback is positive. Players often highlight the wide selection of games and the convenience of the website.

Information confirming that the Olymp casino operates legally can be found in the T&C. The casino is operated by 3-102-935657 SOCIEDAD DE RESPONSABILIDAD LIMITADA, registration number: 3-102-935657. This website is licensed and regulated by the Gaming Board of Anjouan in Mutsamudu, license No. ALSI-032401023-FI3.

Important T&C

In the T&C, I did not find any territorial restrictions for players. However, it states that the player is personally responsible for ensuring that gaming is legal in their own jurisdiction. The main requirement for a player is to be at least 18 years old and legally of age under the laws of their jurisdiction.

If a player has any Olymp casino complaints, they can contact customer support with them.

During registration, the player must provide accurate personal information so it can be verified with documents. If any of this information changes over time, the player must notify the casino in a timely manner.

The casino may request document verification at any time:

1. Proof of identity (in some cases, both the front and back sides, depending on the document).

2. A selfie holding the document and a sheet of paper with the current date and time written on it.

3. A bank statement.

If these documents are deemed insufficient, the casino may request additional verification as part of the KYC process. If the player fails to provide the required documents within 2 weeks of the request, their account will be blocked. As a rule, the verification itself usually takes no more than 48 hours. The casino may also check the validity of contact details and reach out using them.

When I was searching information for this Olymp casino review, I found a page dedicated to responsible gaming. There, I came across a self-control test, services designed to block access to the site for minors, and links to organizations that help fight gaming addiction. I also saw that players can contact support to request self-exclusion or set loss limits. I first contacted Live Chat, and the operator told me to reach out to support via email. I wrote to the support email and found out that at the moment neither loss limits nor even the self-exclusion option is available. I believe the casino should update this information and remove these options from the list so as not to mislead players.

Registration process

You can register on the website in two ways — via phone number or email. I chose the email option. In the registration form, I had to enter the following details:

1. Email (Olymp casino login)

2. Password

3. Select a currency

4. Tick the checkbox to agree to the T&C and confirm that I am over 18

There was also a third option — to sign in using existing accounts, including Google.

Olymp Casino Bonuses

Players have access to a Welcome Bonus, Cashback, a Telegram bot bonus, and other offers. The full terms can be found on the bonus page.

Players also have access to Tournaments and a Loyalty Program.

Tournaments

While gathering information for this Olymp casino review, I found a large section dedicated to tournaments. It is divided into Current, Future, and Past. At any given time, around 10 tournaments are running simultaneously.

Loyalty Program

On the program page, it is explained in detail that players earn experience points (XP) to move up through levels. There are also loyalty points (OLP), which can later be exchanged for additional bonuses. There are also achievements and a Bonus Map. However, after carefully reviewing the entire website, I did not find anything beyond these written conditions. There is no information in the personal account about progress in the program or point accumulation, and there is no separate section where this can be tracked.

I contacted support to clarify how to find all these Olymp casino promotions. It turned out that the loyalty program is not available for accounts in all currencies. For example, it is not available for INR. However, there is no information about this in the T&C or in the description of the program itself.

The loyalty program includes 6 levels. A player is considered a VIP starting from level 5. Upon reaching each level, the player receives free spins and other rewards. XP for leveling up can be earned by unlocking achievements for various actions. The Bonus Map also includes points with different tasks that can be completed to earn XP. At the same time, players can accumulate OLP, which are credited to the account when completing tasks in the Bonus Map. These points can later be exchanged in the Shop for additional bonuses.

I can say that the program is beneficial, but the casino should describe it in more detail.

I also found an Olymp casino no deposit bonus that can be obtained for installing the app — 100 free spins. More details on how to get it are available in the bonuses section.

Payments

The player chooses a currency during registration, and it cannot be changed later. The available currencies include AZN, TRY, RUB, UZS, KGS, INR, and BDT. The set of payment methods depends on the player’s country, but in most cases, cryptocurrencies are available.

All limits also depend on the player’s country and the selected currency. However, the most favorable limits apply to cryptocurrency. For example, for deposits via TRC20, the minimum deposit is 3 USDT, while the maximum is unlimited. At the same time, the minimum withdrawal limit is 1.5 USDT. As for maximum Olymp casino withdrawal limits, only a daily limit is set, which is 1750 USD (or the equivalent in other currencies).

Before withdrawing funds, the player must wager the total amount of all deposits x1. If this requirement is not met, the casino may withhold 25% of the amount as a commission. Also, if the withdrawal amount reaches 1000 USD, the casino may request document verification as mentioned in the Important T&C. If verification has already been completed earlier, a new one may not be required, but additional checks may still be requested.

Withdrawals are processed 24/7 and can take from a few minutes up to 72 hours from the moment the request is submitted.

Games catalog

In the main games menu, the following sections are displayed separately: Aviator, Betgames, Slots, Live Casino, Instant, Lottery, Table, and Virtuals. In the Slots section, players can search for Olymp casino games by categories such as New, Hot, Amigo Gaming, Formula Spin, Bonus Buy, Cashback, Prop & Wins, and Fruits. It is also possible to view Recent and Favorites.

Overall, the game catalog is large and very convenient. All available providers can be sorted alphabetically, which makes searching easier. The search also includes personalized recommendations. For example, while I was exploring the catalog for this Olymp online casino review, I was recommended to try Blast the Bass. This game, as well as many others, can be played in demo mode, which is very convenient.

Support

I have mixed impressions of the support service. Email support replies quickly — literally within 5–10 minutes. Live chat also connects instantly, first to a bot and then to an agent. However, there are situations where they refer you to each other. For example, an email agent may say that you need to contact Live Chat, while a Live Chat agent may ask you to write to email support.

The quality of the agents’ responses depends on who you get connected to. I had a situation where an agent transferred me to another one without answering a simple question about limits. I can also say that most of my support requests could have been avoided if the T&C were described in more detail, especially regarding restrictions and player requirements.

On the positive side, I can highlight the fast connection time and the availability of Olymp casino support in all the languages supported by the interface. This can be very convenient.

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