Wyns Casino Review

The Wyns online casino has a modern website with a user-friendly mobile version and a dedicated app. It positions itself as an international casino and offers 20 language versions, including localizations for Canada, Australia, and New Zealand.

After looking into the casino’s reputation, I can say that since the casino is relatively new, it does not yet have a large number of reviews, but it already has high ratings on expert review sites. On AskGamblers, only four complaints have been submitted, and all of them currently have a resolved status. The only thing that may raise some concerns is the low rating on Trustpilot. I decided to go through all the negative reviews there, especially since there are not many of them overall. I can say that many of these reviews do not contain any constructive reasons at all and simply describe emotions of disappointment. There was even a Wyns review that quoted the T&C and claimed they were inappropriate, even though they are quite standard. I would recommend that the casino respond to all reviews so that new players can see that the casino is trying to resolve negative situations.

Wyns Casino is owned and operated by DREAMLINE VENTURES SRL and is licensed and regulated by the Tobique Gaming Commission under License No. 0000071.

Important T&C

Only players who are at least 18 years old and have reached the age of majority under the applicable legislation are allowed to register on the website. The T&C also include a list of restricted countries whose residents are not allowed to open accounts on the site.

Players must keep their personal details up to date, as the Wyns casino may request KYC verification at any time. This may happen both before making a deposit or withdrawing funds and after that as well. In such cases, the player is required to provide all the necessary documents within 30 days. The verification process usually takes up to 10 days. In some cases, the casino may initiate additional checks, for example, by phone.

If a player does not use their account for 180 days, it will be considered inactive. From that point on, an administrative fee of €/$5 per month will be deducted from the player’s positive balance until the balance reaches zero.

Players can submit any Wyns casino complaints to the designated email address with a detailed description of the issue. The casino will respond within 10 days.

The casino website has a dedicated page focused on responsible gaming. It provides general useful information, including links to organizations that offer help and services aimed at preventing underage gaming. The page also describes the self-exclusion option, which can be arranged through customer support. I would recommend that the casino expand the range of responsible gaming tools and add options such as deposit or loss limits.

I was able to register on the website quite quickly. To do this, I had to fill in the following details:

1. Choose a bonus

2. Entered an email (Wyns casino login) and password, checked the box confirming that I am over 18 and agree to the T&C and Privacy Policy, and checked the box to receive promotions (this is optional)

3. Entered first name, last name, Date of birth, Gender, Country, Currency, Phone, City, Address, and Postcode.

These details should be entered carefully, as it will no longer be possible to change them in the personal account later on.

Wyns Casino Bonuses

In the T&C, I found out that all Wyns casino promotions are unavailable to players from Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia.

Among the current bonuses available to players are: the Welcome bonus, Weekly reload, Weekend reload, Weekly cashback, and Live cashback. What is interesting is that almost every bonus has a corresponding crypto bonus with even more favorable terms. A comparison of the standard Welcome bonus and the Crypto Welcome bonus can be found in the bonus conditions.

Apart from this, players also have access to: Bonus Crab, Challenges, Shop, Urus Promotion, Tournaments, and Wyns casino VIP Levels.

Bonus Crab

Each day, a player can make a deposit of at least €/$10 and receive 1 Bonus Crab Credit. It allows the player to try their luck at “catching” real money, bonus money, free spins, or coins. A Bonus Crab Credit can be received once per day by meeting the condition on the first deposit of the day.

Challenges

Players can complete Challenges to collect coins. Both one-time and weekly challenges are available. For example, when I was gathering information for this Wyns casino review, a player could complete one of the weekly challenges by placing 150 bets of €/$0.3 and receive 3 coins.

Shop

In the Shop, coins can be exchanged for bonus money, free spins, and Bonus Crab Credits. Coins can be earned not only by completing challenges but also by participating in tournaments. Also, 1 coin is credited to the player’s account for every €/$100 wagered, as well as 5% from each player deposit.

As an example, the cheapest purchase in the Shop is 5 free spins for one of the games, which costs 30 coins. To accumulate this amount, a player would need to complete 10 weekly challenges, wager €/$3000, or deposit €/$600.

Urus Promotion

To compete for the Urus, players must take part in selected weekly and monthly tournaments listed on the promotion pages. Players collect Urus coins, and the player who has the highest number of them on the leaderboard will receive a Lamborghini Urus.

Tournaments

The Tournaments page displays both active and completed tournaments. At the same time, the casino runs around 10 tournaments with prize pools in cash and coins.

VIP Levels

The VIP program includes 5 levels, each of which can provide different Wyns casino bonuses and benefits.

I could not find a detailed explanation of how players can reach specific levels, so I contacted support with this question. The agent replied that to move to a new level, a player needs to maintain activity. This means there are no exact criteria, and everything happens automatically. In my view, this is not very transparent, as players cannot predict their progress. I think it would be better if the rules were more clear.

I did not find any Wyns casino no deposit bonuses on the site, but if this type of bonus is of interest to you, take a look at our page with no deposit offers from different casinos.

Payments

The player chooses a currency during registration and cannot change it afterward. The selection of payment methods for deposits and withdrawals depends on the player’s country.

For most methods, the minimum deposit is €/$10, while the maximum is €/$5000. The exceptions are Paysafecard, with a limit of €/$1000, and bank cards, which have a maximum of €/$2000.

The minimum withdrawal limit is €/$10. Higher minimums apply to some cryptocurrencies, for example, €/$40 for Ethereum and €/$60 for Bitcoin. Wyns casino withdrawal limits also depend on the player’s VIP level.

Before withdrawing funds, the player must wager their deposits at least once. If this rule is not met, the casino may void all winnings and withhold a 10% fee from the amount of the last deposit, or a 15% fee if bank cards or bank transfers were used.

Before processing a withdrawal, the casino may request documents from the player as part of the KYC procedure.

Withdrawal requests are processed by the casino within 3 business days.

Wyns casino does not charge any fees for deposits or withdrawals and does not withhold any tax charges.

Games catalog

Before starting to play, I recommend paying attention to the fact that not all providers and their games are available in certain countries and regions.

The game catalog offers a wide selection of titles. All Wyns casino games are divided into categories: Top, New, Popular, Exclusive, Bonus Buy, Live Games, Megaways, Instant Games, Slots, and Table Games.

The catalog allows players to search for games by name, provider, or category.

I liked that the website offers demo versions of games. This also helps players decide which games suit them best.

Support

The first thing I noticed was a large Help Center with information for players. It is divided into sections that cover topics such as My Account & Verification, Bonuses & Promotions, Withdrawals, Deposits, Technical issues, and others. These sections contain dozens of useful questions and answers that can be very helpful.

Players also have access to email support and live chat. While I was preparing this Wyns online casino review, I often contacted Live Chat with various questions. I can say that it works very well and responds at any time, quickly, and genuinely helps to clarify different issues.

I also contacted support via email. Immediately after sending a message, a confirmation email with a request number is sent. In most cases, a full response from an agent arrives within 20 minutes, which is fast compared to many other casinos.